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Finnin Kia

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4355 Dodge St
Dubuque, IA 52003

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(563) 583-8825
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Finnin Kia - Dubuque, IA
Finnin Kia - Dubuque, IA
Reviews
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Best

Excellent job. we purchased the vehicle (2011 Sportage EX AWD) from Jim Herber.. excellent service

Worst

Bought a 2012 Kia Sorento that had tons of scratches on it and even after they have worked on it twice there are still scratches. Also, they kept messing up paperwork and the pric...

April is GREAT! 3/16/2011

I came to Finnin KIA because of April!she help me with my last SUV Chrysler Aspen.She knows what I like,If they still made the Aspen I would have had a hard time going somewhere else. April has always make me feel good,and willing to help me in any.I have only had my KIA Sorento for a couple of days,but I think it was the right choice!Thanks April more
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Wonderful 3/1/2011

April was a wonderful salesperson. She made suggestions when we wanted them and allowed us time to think when we wanted to. more
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Please keep up the good work 2/2/2011

Mike Finnin and staff.... I recently purchased my 2008 comander from your group. I have found that not only though the selling process and then after my well being was of great concern to your staff. In Feb 2009, my husband passed away, this man was the care take of not only our cars and trucks but many more items as most men do. So this was my first time out on my own. withmy son by my side we were able to make this transaction along with your staff be very successful for all parties involved. I am a small business owner that also insist on wonderful customer service and so on that note will continue to have nothing but great things to say about your staft at Mike Finnin. Please keep up the good work. Thank you Darlene T. more
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Great Sales team! 2/1/2011

Great Sales team! They keep you informed on the status of incoming vehicles! Just bought my baby! 2011 Ford Fiesta Magenta Sedan! Picking her up tomorrow! GREAT! 5 stars! The car drives nice and was everything I wanted! more
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BY FAR the easiest 1/28/2011

I have purchased or leased 12 vehicles in 20 years... and this was BY FAR the easiest and most enjoyable. more
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We always use Mike Finnin 1/26/2011

We always use Mike Finnin for our vehicle needs! more
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Got the right vehicle 12/1/2010

Thanks for the note and the great experience at Mike Finnin KIA! David Scott did an outstanding job of making sure we got the right vehicle for our needs! He even went out of his way to help me last night when I stopped with a question about my low tire light on the vehicle. Great customer service! more
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excellent! 11/29/2010

excellent! like walking in to a family members home. (don't forget me at xmas). more
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Over the top! 11/10/2010

Ken & I would like to say a BIG Thank you to the staff at Finnin Kia! We bought two vehicles 10/31 one being a 2010 Kia Forte and the other being 2007 Edge and the service was over the top! Our sales man was Jeff Stiles and he was great with great follow up with us. We will definitely be back when it is time to trade and we will have both vehicles serviced by Finnin - Thanks again for everything. more
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Moved forward 11/5/2010

Your sales consultant, David Scott, worked with us to find, not just a vehicle, but the right vehicle for us. He made the process a very enjoyable experience. But your concern and involvement didn't end when we drove off the log. When we voiced our concern about several issues with the Kia, David took our concerns seriously and the tow of you worked with the service department to make it right. Something I have never experienced before. I must also commend your service department for their treatment of our concerns. They listened, asked questions and moved forward. they didn't try to minimize our concerns or offer excuses. more
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Quickly and efficiently 11/2/2010

I wanted to say thank you for working so hard on this deal for us. I have dealt with other dealerships and can honestly say none have ever worked this quickly and efficiently for us. If all goes well we will be back for our next vehicle purchase with you. Even a dealership i worked for 7.5 years did not try as hard as you did to make a sale. Amazing how quickly they forget all the work I did for them those years. more
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Commend your service 10/20/2010

As someone who has spent most of his adult life in the customer service field, in one form or another, I can honestly say without reservation that your customer service is world class. I must also commend your service department for their treatment of our concerns. They listened, asked questions and moved forward. They didn't try to minimize our concerns or offer excuses. more
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very thorough 10/18/2010

Mike was very thorough as this was my first visit. He went over the warranty, what was covered and what services were needed on my mini. more
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Thank you 10/8/2010

I wanted to take a few minutes to thank you for all that you did for Holley and me when we were shopping for a car. From the moment we walked onto your sales floor, to the moment I left your service department the other day, our experience at your dealership was first class. And it all began with you. more
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Keep you informed 10/6/2010

Great Sales team! They keep you informed on the status of incoming vehicles! Just bought my baby! 2011 Ford Fiesta Magenta Sedan! Picking her up tomorrow! GREAT! 5 stars! The car drives nice and was everything I wanted! more
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Always taken care of everything 10/1/2010

I bought my car in December of 2009 from April. She has got to be one of the best sales persons that I have ever dealt with. She follows up with her customers. Their service department has called me every 2.5 months to remind me of my oil changes and to see if there was anything that they could do for me. When I was in an accident last month. They were the first place and only place that I called to fix my car. They have always taken care of everything that I have needed and then some. I can truly say that April and their staff go above and beyond. When I look for another car, I will truly go back and deal with April and their staff again. Oh, and I bought a 2008 Chevy Impala from them. I have never had such a GREAT buying experience and follow up care. more
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Wonderful service and staff 9/27/2010

Thank you for your wonderful service and staff. I managed to lock my keys in my car while the engine was running. My extra keys were at home in Dyersville, and I was at work in Dubuque. I knew it was a long shot but since I purchased my car at Finnin/Chrysler I hope your staff might be able to locate at extra key or some way of opening the doors. When I called your office Tonya was immediately understanding and willing to help. She said the service personnel might be able to assist me, especially since I work across the street from you at Slumberland. Scott was over in less than five minutes, despite the near blizzard conditions, and he had my door opened in no time. I offered to both Tonya and Scott to pay for the service call, but they refused saying it was a courtesy to a customer. I also offered to top Scott that was cheerfully refused. I can't say enough good things about your company. more
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Best in the business 9/22/2010

April and the staff at Mike Finnin Kia are the best in the business! I have purchased many vehicles over the years and I have never been treated so well. The whole transaction was done in a timely manner and they really went above and beyond to meet my needs and goals! The Borrego is wonderful and gets great fuel economy for a full sized V8 suv! more
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it all began with you 9/16/2010

I wanted to take a few minutes to thank you for all that you did for Holly and me when we were shopping for a car. From the moment we walked onto your sales floor, to the moment I left your service department the other day, our experience at your dealership was first class. And it all began with you. more
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everything went well 9/14/2010

everything went well and completely satisfied, appreciated the fact that they worked with me since I drive from independence. more
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