Fetch

I was in this store last weekend with my 2 teenaged daughters. They like to go in & play with the dogs. Usually I let each one pick a dog & we'll get one out at a time to play with. Well, we played with a golden retriever & my daughter took her back up & asked to see another dog. The employee said he couldn't come out to play, only if we were serious. Well, I (thinking that maybe that particular dog had been played with too much & that maybe she was just having an attitude since they were kids) went up and asked to see my daughter's 2nd choice. The RUDE B&$%* says in a snotty tone, ""Well, are you with them?"" I said, ""Yeah, why?"" & she said ""Well, you can only play with 1 dog unless you are serious"". I said ""Well, what if i'm not sure what type of dog to get?"" SO ridiculous, if I really were shopping for a dog & didn't know what I wanted, guess I'd be SOL! Guess if I didn't pick the ""right"" dog the 1st time, too bad! Completely ridiculous customer treatment! more

My hubby and I decided to take our little girl to play with the puppies at this location last week. (This location has better smelling dogs than the Fairfield Commons dogs). Well we go in and see the one that we want to play with. The girl tells my husband, ""that the he has been out alot today and unless we're serious in buying him we can't play with him"". I thought that was kind of strange seeing how we sat in the lobby across from the store for 20 minutes while our daughter ate her Chick-A-Fila. They didn't have hardly anyone going inside. So another person comes in and asks to see a different dog and she says the exact same thing to them. If someone was thinking about buying a dog they just blew it. So what if people come in there just to play with the puppies, you have no idea who is willing to buy one after being charmed by it. Well I won't ever purchase a dog from this location either. Their district manager needs to sit down and have a long discussion with this location and Fairview Commons because both need a lot of work. more

This is by far the WORST I have ever been treated by a retail store. I was trying to reach the manager at the Dayton Mall store, LORI. She was supposed to be at work today at 10 am but showed up at 1 pm instead and was gone to lunch by 2pm. Boy, I need her job! Well I had the unfortunate opportunity to speak to TIM who was ""acting"" manager while she was away. I was discussing a situation with him and he started to argue with me and get very loud. He was very condescending and rude and talked to me in a smart tone. I will never again buy from Fetch because all they sell are mixed breeds and charge BIG $$$ for a mix. The dog I bought was very sick with kennel cough which leads me to believe she is from a puppy mill. They lie about their dogs' history and refused to give me the owner's phone #. WORST PLACE EVER!!!!!!!!!!!!!!!!!!!!!!!!!! more