Fantasy Bridal

From the moment I walked in the door to the moment I left, I loved Fantasy Bridal. Margo asked me what style and all the styles I liked didn't look good on me. She said "what about a halter dress?" Ewwww I thought...but I thought I would give it a try. I looked stunning, she knew her stuff and I bought the dress she suggested. more

I love love love fatasy bridal. I had the most special day and looked like a princess. Everyone said I was the most beautiful bride they had ever seen and I truly felt like it. Thank you Fantasy Bridal more

I loved the wide variety of dresses that were available at Fantasy Bridal. They didn't have the best customer service though. Sometimes it was really hard to track someone down to help me. I wasn't happy with their tailoring either. So if you find a dress there I highly suggest you take it somewhere else. The first time I went in for a fitting my bustle was crooked and the hem was uneven. Even after they retailored it I wasn't completely satisfied with the fit. more

I loved the wide variety of dresses that were available at Fantasy Bridal. They didn't have the best customer service though. Sometimes it was really hard to track someone down to help me. I wasn't happy with their tailoring either. So if you find a dress there I highly suggest you take it somewhere else. The first time I went in for a fitting my bustle was crooked and the hem was uneven. Even after they retailored it I wasn't completely satisfied with the fit. more

I actually entered a drawing for a free wedding dress at Fantasy Bridal. I received a sealed envelope and scheduled an appointment and when I came to the appointment we opened the envelope.... and I had won the dress!!! It was for any dress under $899. After the initial excitement and shock faded, I was a little worried that I wouldn't be able to find the perfect dress at this store. I was worried I would just have to settle on one that was average because I was getting it free. But my fears vanished with the second dress I tried on. I absolutely fell in love! I wanted to try on a few more though just to make sure it was the one I wanted, but I just kept coming back to that dress. The girl that was helping me was so helpful and let me just walk out and look at the dresses and find ones that I wanted to try on. With each dress she helped me find what I liked and what I didn't like, and since I'm very indecisive that was incredible helpful. I was so satisfied with fantasy Bridal. They we more

I actually entered a drawing for a free wedding dress at Fantasy Bridal. I received a sealed envelope and scheduled an appointment and when I came to the appointment we opened the envelope.... and I had won the dress!!! It was for any dress under $899. After the initial excitement and shock faded, I was a little worried that I wouldn't be able to find the perfect dress at this store. I was worried I would just have to settle on one that was average because I was getting it free. But my fears vanished with the second dress I tried on. I absolutely fell in love! I wanted to try on a few more though just to make sure it was the one I wanted, but I just kept coming back to that dress. The girl that was helping me was so helpful and let me just walk out and look at the dresses and find ones that I wanted to try on. With each dress she helped me find what I liked and what I didn't like, and since I'm very indecisive that was incredible helpful. I was so satisfied with fantasy Bridal. They were even flexible when I had to move my wedding date. Even if I didn't get the dress free, I still would have gotten me dress from them. Great selection, great service, and beautiful dresses! I couldn't even count how many times people said they absolutely loved my dress. It made me feel so special! more

I love my dress from Fantasy Bridal! It is gorgeous and luckily did not take too much altering. I had compliments from everyone! :) more

After a very long and tiring day of trying on dresses. Fantasy Bridal was our last stop for the day. The staff were friendly and helpful, which was a nice change from the last place we went to. They had a large selection in the style I wanted and most of the dresses were reasonably priced. I ended up buying the third dress I tried on. Once I put that dress on all other dresses faded from my mind. My sister had to make me take it off I wanted to go home in the dress that day. However I needed some slight alterations. They were finished with my dress 6 days ahead of schedule it was great! more

I absolutely had the best experience at Fantasy Bridal. I went to other bridal stores and tried on dresses and was devastated because I felt like I needed to lose weight because nothing fit me right. The Maggie Sottero dresses I tried on at Fantasy Bridal fit me perfect. I knew that I had my dress picked within 20 minutes. They also had some fabric shipped quickly to have my dress temple ready. Everyone loved my dress and I referred everyone to Fantasy Bridal! more

I have had the best experiance with Fantasy I went to davids bridal first who made me wait an hour to get a consaltant that was rude unhelpful and wanted me to only buy the most expensive gown then I went to fantasy and it was like night and day I called ahead and made an apoitment they greeted me the minuite I walked in and had me looking at dresses after being told I can try on as many as I like wich was wonderful I picked a few and started trying on consault was right there to help me lace up or do up anything I couldnt I found my dream dress at fantastic price and I didnt just get the dress I got the whole package deal dress all the undergarments and shoes braclet earings neckless veil for less then what davids wanted just for there dress and alteration have been a breeze thank you fantsy bridal staff for makeing what could of been a stressful experiance wonderful. more

Fantasy Bridal was the 2nd shop we went to when looking for my daughter's wedding gown and they were amazing. Because of the personal attention from Amy and others in the store I knew for a fact we'd be buying her gown from them. \r \r My daughter picked out the dress she "knew" she wanted, but Amy asked her to come back and try on just one more gown that she thought would be perfect. It was unavailable during our visit because it was at the bridal show . We didn't really think it was necessary because my daughter was very happy with the gown she'd picked out, but we went back. When my daughter walked out of the fitting room our jaws just dropped to the floor. Amy was dead-on right. That was absolutely the gown we were looking for. Thank you Amy! (You ought to see the bridal pictures!)\r \r We also bought the bridesmaids dresses from Fantasy and not only were they reasonably priced, they were able to order the exact color my daughter wanted and they arrived early. Due to the fitti more

I found a wedding dress I liked. They ordered it. They called back a week or so later and told me they couldn't order it but I could have the floor model. I wanted to get it fitted then, they said to wait until 4 - 6 weeks before the wedding. I came back about week 5 and they said they were 7 - 8 weeks out and they could not alter it for me. I would have thought a phone call warning - "we're filling up, could you come in sooner" - would have been nice...\r In speaking to my aunt about my experience, she mentioned her daughter in law purchased her dress from the same place and they forgot to hem it for her and she had to wear it long. more

So, I made 2 appointments for my bridal shopping experience. The first was at Fantasy Bridal because my best friend had found her dress there last year and could get a referral discount. My consultant was Amy, who was AMAZING! She asked me so many great questions, helped me with all dresses and ultimately pulled the dress off the rack that I ended up buying; she had great eye for my style. I ended up wasting my time at The Perfect Dress and immediately drove right back to buy from Fantasy. We just wish the manager was a bit more friendly. She never seems to smile or accept compliments well. more

After being not so very impressed with other bridal shops in SLC we made an appt at Fantasy, and it was a great decision. Our consultant, Amy, is the best. She was very relaxed and unhurried, and she was really knowledgeable about the dresses. Amy was with my daughter the entire time she was trying on dresses, not being sidetracked by other customers or business, which is, I believe, the reason they require appts, just like David's and other shops do. Pros: great personal service, relaxing atmosphere, fun more

I tried on dresses while I was in Las Vegas at the Alfred Angelo store. When I came home, I found out that Utah only has retailers (not a brand store), so I called Fantasy Bridal because it was listed on the Alfred Angelo website as a "Preferred Dealer". I asked what Alfred Angel dresses they had in stock and the lady I spoke to told me that they were so sick of people coming in just to try on dresses that if you were planning on buying a dress through them (basically you had to put in a deposit THAT DAY), then yes, they had Alfred Angelo dresses, but otherwise, no they didn't. I'm so glad I called before going in. I'm appalled to think of how I would have been treated in person. more

I bought my wedding dress and I had a great experience. It was kinda hectic when I first walked it but as soon as I got a consultant with me things were great. The consultant was more fun then my friend so I appreciated her a great deal. I just said any color but white and in what price range and she brought me everything in the store she could it was awesome. The altering is a bit long but I guess that's expected, I haven't picked it up yet but all that was needed is to make me a jacket so I am looking forward to being a bride. My friend and I went to David's Bridal after Fantasy and my friend referred to David's as the walmart of brides there was alot to look through but we didn't have the patients and no one was really wanting to help us. Then seeing a bigger girl being 'poured' into a dress and everyone loving it, we were out of there cause I need someone with an opinion not just a "yes" woman. I recommend Fantasy the girl, Amanda I worked with was great. more

Fantasy Bridal is the best place to go ladies! I had been all over the valley trying to find a dress.I found a couple things I did love, but I wanted to make sure I found the dress. I felt very disgruntled at every store I went to. I expected great customer service and to be helped with making such a big decision. One store left me in the dressing room for a half hour, another store was just so dirty the dresses were too. Not to mention I was ignored almost the whole time while the sales ladies gossiped. I went to Fantasy Bridal disgruntled and prepared for another awful experience, but it wasn't at all. I was greeted right away and asked about what I liked. My consultant was wonderful she listened to everything I said and brought me things that I asked for and things she thought would look good on me. I finally felt relief and everyone was so sweet and wonderful. I didn't have time to order and they found me a dress I could buy right off the floor that I absolutely loved. I got all o more

I have mixed feelings about this store! I ended up getting pregnant right around the same time that I initially bought my dress. The ladies there said it would be no problem to alter it after I had the baby. They are even letting me do rush alterations only 1 1/2 weeks before the wedding since losing my baby weight has been crazy fast and I didn't want to get it altered and then have it be too big. \r Also a couple of my bridesmaids are flaky so when they didn't show up for there fittings it wasn't a huge deal and they did finally get it done. Finally my flower girls mom didn't want to spend $150 on a dress that her 4 year old would only fit in for a few months. And when I asked if I could come in and get her fitted then said it would be no problem (even though they don't usually do that) since I did get the rest of my dresses there.\r \r However I had told the lady helping me that all my bridesmaids needed shoes. i was under the impression that they had been ordered when the girls ordere more

I was the MOH in my friend's wedding (see post above from the wedding planner), and let me give the third side to the story. We are not a group of bridesmaids out to seek petty revenge. We didn't expect to be treated like princesses- we're grown woman who expected to be treated with a basic level of customer service. Instead, we were treated absolutely appalingly, gave the store every opportunity to correct the multiple issues, and at every point we were told off by the manager- and that's not an exaggeration! We simply want to prevent another bride from having the same experience we did- no bride or bridal party deserves to be treated that way. \r \r Now, on to my side of the story. Yes, the overcharging issue was caught the same day, but it was not caught by the manager as the response suggests- it was caught by a BM. The manager was the one who tried to overcharge us- not the one who tried to correct it. As for the fittings, it's not like we pulled some diva routine and demanded a sp more

I was the MOH in my friend's wedding. Working with this store was an absolute nightmare from day one when all the bridesmaids were charged extra for plus sized dresses (even though we aren't plus sized). Once the dresses arrived, and I called to schedule my fitting, I had the unfortunate experience of speaking with the same woman who overcharged us. I explained that I live about an hour away and requested a weekend appointment. She was so rude and unaccomodating and basically told me off! She told me they only do fittings on weekdays (which is impossible for me, as I'm sure it is for many working people), and said that I can pick the dress up and have it done elsewhere. When I went to pick it up (on a Saturday), I noticed that they were, in fact, doing fittings. I asked about it and was told that those spots were saved for out of towners (what am I then?). They then offered to do my fitting, right then and there, if I was ""really so upset about it"" (without my shoes or underclothes). I refused and took my business (and money) elsewhere and boy am I glad I did! Only one of the 4 bridesmaids actually had them alter her dress and they screwed up the top so badly (the bridesmaid looked like she had 4 breasts!) the bride had to have extra fabric overnighted to have it fixed by my tailor- with one week left to the wedding! The worst part of our experience is when the bride called to complain about how I was treated. Turns out, the nasty woman I dealt with was the manager! She told the bride, basically, that it's not her problem, blamed it all on me, made her cry, then hung up on her! Seriously! We gave that store $900 worth of our business and this is how we got treated! The way I see it, if a store has customer service this appaling, they don't deserve customers. Cons: the manager, the revolving staff, awful customer service more