Esp Parking

I've been parking here for almost a month, day to day customer. I feel comfortable and confident, were I am parking. Thank you for being so close to my job as well as being inexpensive. more

Have one less worry on your mind during the work week. Parking at ESP Park is a great location and very inexpensive. Who doesn't love discounts. Know that your investment is safe and secure. I definitely recommend you try parking at their lot. Daily and monthly parking is available. more

hey everyone\r I have been parking at esp parking for 4 months in both the monthly and daily lots! I have the comfort of knowing my car is in a great safe place and it is a really great price! I can wake up late and still make it on time to my class because parking is simple and easy - i just pull up into a spot that is waiting for me! \r try it, I am sure you will like it as much as I do.\r Good luck more

This is the only lot with this level of maintenance or safety in the area. Very convenient and professional. Highly recommended. more

The only lot of this caliber in the area, which is to say that it is clean secure and well maintained. Very highly recommended. more

\r I beg to differ with most of the reviews, as I view this place as good. True Barbara talks to me when I am in the lot, but I like that somebody knows me! The vast medical centers are full of strangers and its nice to see a friendly face. The lot is clean, secure, and safe. I needed a handicapped spot, and I was given one without any hassle. Overall, my experience has been positive.\r more

The customer service at this place is horrid. The owner doesn't have a clue about professionalism in any sense of the word. I am a resident of the neighborhood and have no affiliation to the hospital, i was looking for a place to park my vehicle because parking is vey tight on my block. When called I spoke with Barbara (the owner) and she quoted me a monthly price of 150. I went in and signed all the paperwork with that amount. 3 months after parking with her and a couple of days before the payment is due , she tells me that i have to now start paying 175. So i asked questions on why my rate was going up and she said because she had to raise my rate because everyone else was paying 175. I told her that it's not right to raise the rates without proper notice and because she didn't disclose when i signed on that i was on some type of promotional rate. so she proceeds to tell me that they haven't raised that rates since 2003. I was taken back like, why is there so many layers to this story, but at the end of the day i needed a place to park. so I complied and started paying 175 for the next six months. \r \r Normally the main office is closed on the weekend so when the June 1st payment was due and it happened to be on a saturday, i noticed that barbara sent and e-mail asking for me to pay early and i would receive a 5 dollar discount in july. she gave no specifics about her request so I went in and gave her the check like I normally do dated the first of the month. she took the check looked at it and said excellent, and said that not a lot of people came in ""i guess 5 dollars in not important"" I replied a dollar is a dollar and if i can save anything I will. I walked away thinking I was going to get the 5 dollar credit in July...But to my surprise, when i asked her when the july due date was coming she told me no. she said i dated my check for June 1st, so that doesn't qualify for a discount because it defeated the purpose of paying early....WHAT?\r \r so after back and forth with her I told her that i will not be parking with her anymore and I will come in to return the clicker and permit. I go to the office to return her equipment and she says i can't believe your upset over 5 dollars. I told her that i'm annoyed that there is no transparency with information that will cost me. I told her when people sign a contract, that is a binder. You can't just change prices without warning your customers just because you feel like it. so as rude and indignant that she dismissed me and told me have a nice day. and i said on my way walking out, you have no idea what customer service is...the woman replies...takes on to know one?????? WHAT...\r \r I would not recommend this lot to even my worst enemy. If you want to be bossed around and have someone constantly trying to dig in your pockets and annoy you...ESP is the place for you. \r \r Update: She (Barbara) also called me at work 2 days after I returned her equipment to tell me thanks for the review and that this will come back to me and hangs up the phone...(This woman has a real chemical unbalance) Just so you know as a potential customer any good feedback on here is solely because she offers a discount if you leave good feed back. more

Great service, very nice staff, I highly enjoyed parking there, car was never damaged over the four years I parked at the day and 24 hr lot. Very convenient location to SUNY downstate. more

Horrible people! The so called owner of this place needs to be institutionalized and put in a straight jacket with a duct tape on her mouth. Not only did she email me at least 5 times asking for payment a week in advance despite me replying to each one stating I would stop by on 31st Oct with my check, the maniac even called me during Hurricane Sandy asking me to stop by to make my payment. Amidst all the chaos caused by the storm I was able to spare sometime away from my family to deal with this bitch and she had the nerve to call me again while I was making my way out to Brooklyn! I had already emailed her last night saying that I would stop by today but clearly looney tunes there didn't check her email. When I finally got there after my 2hr drive the bitch started with her you can't park there and I have run my business crap. I have had enough of her at this point, not to mention of her screaming and yelling. It is safe to say that I will not be parking with them ever again and I would recommend everyone else to do the same. Take mass transit if you can or park elsewhere 'cause nothing is worth dealing with BARBARA WHO IS MISSING A POINTY HAT AND BROOMSTICK TO GO WITH HER BLACK OUTFIT!!! \r \r more

Horrible service!!! During my first 3rd year rotations, before I knew about the discounted parking for students on rotations, I parked in this place all the time. Every morning everyone I saw that parks at that time including myself are given +10 minute step by step instructions on how to park the car by the only guy that works there in the mornings. If you try to avoid him or tell him to stop he turns red and blocks your way until you do what he says. That little ordeal made me late to class/ rotations more than twice. Then today (since I'm not in a rotation because I am studying for step 2) I had to park at ESP because had a meeting at 1:00pm and, as usual, I couldn't find any street parking. I got to the lot 10 minutes prior to my appointment but this time no one was present at the office! So I parked the car and went to find someone to give my keys so I could go to my appointment. I found the lady that is usually there in the afternoon in a lot past the office. When I told her I already parked the car she immediately raised her voice and yelled that I shouldn't have parked my car in her lot if there was no one there. I told her, without raising my voice, that I had an appointment, I didn't know, and asked for the ticket but she continued to argue with me! She finally took my keys and gave me a ticket, but by then it was already 1:00 and I was late, so i became upset and informed her of my frustrations in the mornings which made me late so many times. She proceeded to follow me out of the lot and continued to ask me about it/ argue with me! I got so upset that I told her to leave me alone because I am fed with them and I would just never park there again. She then blocked my way and refused to let me go without my car, and accused me of cursing at her when I never did such a thing! I am never, EVER parking there again! I was 20 minutes late because of her and the incompetence at ESP Parking!!! By the way, If you are a student at downstate doing a rotation just go to the student parking office at the dorms and you'll get to park for a month or more with less then $14. You can also park at the multilevel parking lot after 3:00pm for I think up to 12 hours for less then ten bucks (about a dollar an hour!) with your ID. Plus both downstate and Kings County employees have discounted parking options. Today I also found out you can park your car at the gas station for 10 per day. So do yourself a favor and don't waste your money with this disrespectful and incompetent lot. more

They have a very cool staff, helped me park my car, which shows they care, because when it comes to my car I am a fanatic. more

The location is awesome because it's so close to Downstate. There is a 24-hour parking lot which is good if you work nights or if you may run a little late and don't want to be harangued at their daily parking lot. Which brings me to the main issue with ESP parking... The lady who runs it is extremely high-strung and argumentative. If there is the slightest question or issue, she will call your phone and email you repeatedly until you respond to her, even within a very short time (she will also send you multiple emails about the same thing, even after you respond to her). I know a number of people who take public transportation to work just because they can't find affordable parking elsewhere and just could not tolerate feeling harassed by her. The other reviewers are totally correct about how she calls and yells at you and unannounced policy changes. A lot of these positive reviews sound suspiciously similar (""safe, clean and secure,"" ""safe, clean and cheap,"" ""half a block from Downstate,"" ""best place to park"") and suspiciously like advertisement (""coupons and savings,"" ""check out the website,"" ""trust your car at ESP parking""). I would take them with a grain of salt. more

Nice parking lot. more

I recently just found out about ESP Parking, by doing a google search 'parking near downstate' and it came up first, so I decided to try it out. First, I visited there website and looked for promotions and coupons, and then saw one and printed a $1.00 coupon. I then parked there and it was Fast in and out Parking Service. I would highly recommend this parking lot as I am a fanatic of where I park my car. more

Although the location is very convenient for SUNY Downstate, the staff is extremely rude when you decide to end your monthly parking. They are very strict in their policies, however they violated their own policy as stated below: ""Please notify ESP Parking 2 weeks prior if you are leaving by email. The clicker and permits must be returned to our main office on your last day of that month. Mandatory"" by mandating me to return the clicker and permit the very next day even though i had 15 more days left of the month. The staff is not friendly and will make policy changes as she wish so beware. I was courteous and following policy when I called in the middle of month to inform the establishment that I will no longer be parking with them. I would definitely not recommend any of my fellow student or friends to park there anymore. more

The staff is so friendly and very well secure to park\r at night with lights and cameras. The best in Brooklyn for Downstate and Kings County Parking. You can\r trust your car at Espparking. Check out the website\r for coupons and savings. Pros: Attendant staff, very friendly secure to park , more

OK...I parked here for almost an year...the lady seriously has issues and probably by far the worst person I've met...i had always been a good customer..oneday she calls me yelling at me for no apparent reason...first i thought she got the wrong number but then she kept going...i decided not to park here....do yourself a favor and get on the parking list at downstate asap...if that doesn't work and you have to park here just beware....i personally didn't need the additional stress in dealing with a crazy woman.... more

Esp Parking is the best place to park your car. My family and I went to go visit my friend who is very sick and we parked at Esp Parking which is very safe, clean, very cheap, and most of all a half block from Kings County Hospital where my friend is. I recommend this parking lot to everyone, it's the best place to park your car. Definitely I give it 5 stars. Pros: Cleanest, Safest, Cheapest, and 1/2 Block from Both Hospital Cons: nothing more

Safe, clean, and secure near Kings County and Downstate Hospitals. Indoor parking and reserved parking. Pros: Best place to park in brooklyn Cons: nothing at all more

I had to go to the hospital, to see my friend who is very sick. I looked around for a parking lot close to Kings County Hospital and I saw ESP Parking which was 1/2 block from Kings County Hospital. It was also safe, clean, and most of all cheap. For sure I give it 5 stars, wish I could give it more. Pros: Cheapest, Safest, and Cleanest place in neighborhood Cons: nothing at all more