Emerald Care

Warm and comfortable environment. Professional staff. 5 star rating. Clean and organized laundry and housekeeping staff. Top notch cooks I've visited 7 days a week and all hours of the day and night. Always enough staff to take care of my aunt or answer my questions or concerns. Visit 1st. Ask questions Good luck finding the right 24 hr care facility for your loved one. Emerald Care is just right for us! more

I like to say i once worked at Emerald Care i worked there for 5 years and i was treated very well and if my mom or dad was still alive that is where i would place them if need to be i know that it's hard to put any love one in a nursing home but i also know that on any given day in any nursing home the smell and the care can be a little off beat but people need to understand that your family and everyone in there needs the help and love and at Emerald Care you will find that they are taken care of and loved so please to all of those people out there that read or here all the negative stuff about emerald care i'm here to tell you give them a chance i promise you you will be HAPPY WITH THEM and to all the wapato staff god bless you!!!! and keep the good work 8/01/2010 i give a Rating of 5 more

Recently I was looking at long-term care facilities for an aging family member who lives in the Yakima area. Visiting Emerald Care Convalescent Center was not a pleasant experience. The atmosphere of this facility is as drab as their carpets. The residents appeared as sad as the food they serve up in this place, and the level of care administered to them was even more distasteful. This is no place to spend your golden years, especially when in need of long term care. I was very disturbed by what I saw and can say that other nursing homes/long-term-care facilities in the Yakima area are much better than this one. more

I think one of the most important things about choosing a nursing home for a loved one is to make impromptu visits during the day and nightime. Don't call ahead, don't ask for a tour. Just show up. Show up around 7am when it's hectic and breakfast time, or around 5 when it's hectic and dinner time. SEE how the facility works when they're not expecting you. Once you make the decision to put your loved one in a home, continue to check up during non-visiting hours. YOu have the right. Ask to see their list of complaints that have been filed against them by residents and their family members. I will only say that I would advise anyone who was interested in putting their family member in Emerald Care to really do your research on this facility. Talk to the residents and the staff. Go with your gut feeling. If it doesn't feel, look, and smell right, it probably isn't. more