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Dublin Volkswagen

4.7
288 reviews
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id: 31323891
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6085 SCARLETT CT
Dublin, CA 94568

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(925) 364-9727
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Reviews
( 240 )
( 35 )
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( 7 )

Best

Very good customer service

Worst

We've purchased several vehicles from Dublin Hyundai. Each time we were promised that they would expedite the process, but it still took many hours to do the paperwork for a simp...

You stand while survice advisor handles your needs. 12/17/2014

They need to expand their service advisor station. It's very old school and not customer friendly. No match for Lexus/Acura. more
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Friendly ansd profefessional 12/15/2014

Dublin Hyundai should very proud of it's service staff they are GREAT !!!! more
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Great Service 12/14/2014

MY recent visit to Dublin Hyundai wa apleasure. My service advisor, David Kay made sure I had aride home and also I was picked up at home for a ride to the service center to pick up my car. more
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New Service Manager is great 12/12/2014

Work performed in less time than was promised, almost unheard of these days more
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Professional Service 12/10/2014

I trust Dublin Hyundai to always take good care of my 2010 Elantra. more
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A BLOWDRYER SET ON DESTROYING 12/9/2014

I am extremely disappointed with the Dublin Service center. On my second visit to have my USB/AUX port fixed I get a call while at work asking "so what's wrong with your usb port?" -- how the fuck would I know? That's why I brought my car to a professional. ON the first visit I was told some tale and that I wold have to bring it back because they need to order a part…SO what happened to the notes and the part? Do you guys not keep a record? IS Dublin Hyundai that UNORGANIZED? Then my mom tells me later that day that the genius who worked on my car told her I must have blown the fuse in the USB port by plugging in a blow dryer. I really wish I had the day off for your numb nut of an employee to try and lie to me instead of my poor mom. Really A BLOW DRYER. ThE AUDACITY IS TRULY INSPIRING. more
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Fast Service - No Pressure Sales 12/9/2014

Took my Sonata here for the first time and was very happy with the customer support and service. more
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Free wash and great customer reps 12/2/2014

Car had to be towed in Notified immediately of the problem and what had to done and cost! more
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Service 11/24/2014

Daves attention to detail and keep me constantly informed was excellent, more
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oil change and tire rotation 11/20/2014

prompt, friendly service more
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Courteous, prompt, do what they say 11/19/2014

Everyone does what they can to assist. If I have specific questions, even a technician will come out to discuss. more
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Danny Becker 11/17/2014

Straight forward approach with no BS more
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Excellent service 11/16/2014

Their courtesy and concern for my safety makes me feel relieved to have a service department that cares. They know I have to commute to work. Being reassured that my car is safe and will be dependable is most important. more
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Nice and on time!! 11/12/2014

I had a recall on my car but I'm from Oakland so I came in the morning was attended to right away. Was told how long and what was being done then I was told where to wait for a ride and offered coffee and donuts inside, which was great for me being a coffee drinker. Ride came in about 5 mins and car was done on time and returned clean and in the same condition!! Great experience more
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Listened to 11/9/2014

This time I felt listened to. I enjoyed not being pushed to buy extra services. more
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Dublin Hyundai 11/7/2014

I had a situ to have windshield replaced before my oil change, a mix up with All Glass not being on site to do the job at 8 am, but Danny took charge, called them they came to get vehicle, then problem with windshield, but he kept me informed by cell which was wonderful. more
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Dublin Hyundai 11/2/2014

I am able to schedule appointments with only a day or two advance notice, and the service advisers keep me well informed more
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Danny is great! 11/1/2014

I showed up with no appt. for a major service and Danny was about fit me in with no problem. more
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Terrible experience 10/27/2014

Long wait times (30min+) both on drop off and pick up even though it was a scheduled appointment. Too much attempt to upsell unwanted services even when I specifically had requested what I wanted. After service, there was a noticeable and new scratch on my vehicle that I am positive wasn't there before. more
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