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Dublin Volkswagen

id: 31323891
marker

6085 SCARLETT CT
Dublin, CA 94568

marker
(925) 364-9727
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Reviews
( 240 )
( 35 )
( 5 )
( 1 )
( 7 )

Best

Very good customer service

Worst

We've purchased several vehicles from Dublin Hyundai. Each time we were promised that they would expedite the process, but it still took many hours to do the paperwork for a simp...

Great Service Dept, Terrible Sales Dept. 7/3/2014

We've purchased several vehicles from Dublin Hyundai. Each time we were promised that they would expedite the process, but it still took many hours to do the paperwork for a simple, cash, sale. The last purchase was a used car, about which we were given patently untrue information. Such a shame, as we will never purchase another car from them. On the flip side of that is the service department, which is friendly, efficient and has a staff that goes our of their way to make customers happy. Five stars for service, but zero stars for the sales department and, since most people are going to a dealership to buy a car, I can only give two stars. more


the service personnel 7/2/2014

Every time I bring my genesis in for service, every thing is done correctly and within the time quoted to me. Sid i more

Dublin Hyundai has the best service department 7/1/2014

Because the service department knows my car better than I do, I want their expertise used in servicing my car. And, they have done an excellent job. more

customer service 6/29/2014

auto care customer service is prompt, diligent and cordial. Had a great experience during my last out service... Danny Becker (service advisor) was very helpful and informative. more

local and ambiance 6/26/2014

Outstanding service & Service Representative more

staff 6/26/2014

staff are courteous and very helpful more


HYUNDAI SERVICE 6/25/2014

Great service. Helped with a couple of issues with contract. Prompt and courteous. more

Danny Becker is Awesome! 6/24/2014

He's super friendly, helpful, and knowledgeable! more

Upfront Explanation of Service 6/20/2014

Danny is a great service rep. Explained the levels of service clearly, given my driving conditions. more


Excellent and fast service 6/18/2014

I have been taking my Hyundai to this dealer auto repair for maintenance, and I like their fast service and friendly staff. more

Charles Holloway 6/16/2014

I have been bringing my 2013 Sonata to this dealership for every oil change. Your prices are OK, and your push to upsell service is understandable...however, what keeps me coming back here for basic service is your personnel. There was a gentleman named Louie who was excellent. I believe he is gone now, but Charles Holloway has replaced him as my favorite service agent. Every time, the attitude and professionalism and good humor has shone through him. As with all transactions, you buy the salesman, not the product. Charles' personality is one you need to duplicate at this dealership. Perfect-10 every time! more

Great service: fast, well done and freindly 6/16/2014

I would like to tell my big thank to Danny Becker who is not only highly professional but a very friendly man. After the service at this dealership I am driving my car with feeling of safety and pleasure. Many thanks!!! more

Quick service 6/16/2014

Charles my serv rep was wonderful more

courtsey and efficiency 6/11/2014

have been to this dealership with my Azera and now with my elantra. Both courtsey and efficiency have improved starting with the appointment scheduling process to picking up the car. Good management. Congrats! more

auto service 6/5/2014

great work great customer service more

First visit 6/4/2014

Work done promptly. Service staff knowledgeable and friendly more

Friendly Service! 6/4/2014

Charles was a great Service Advisor! He was very informative and friendly throughout the process. more
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