Dr. Joe R. Drake, DDS

Terrible dentist! Incompetent with complaint filed with NC Dental Society. more

If you don't know this was Dr. Williams then Willams and Drake and now just Drake as Dr. Williams has moved away. The denistry is good and always has been but since the transfer my experience has been that I have encountered delays, errors, lack of knowlege combined with refusal to check something out, in more than one instance with the administrative end of the business. more

Testing City Search Review link Pros: Testing City Search Review link more

I just moved to the area and went for my first appointment. The decor was funky and eclectic but the couches are very comfy. I was greeted by an adorable little hypoallergenic puppy (so cute and clean). \r The front desk was very polite and helpful...but the best part was my hygenist Mary was awesome! I have really sensitive teeth and gums and I left feeling not a pinch of pain and my teeth look awesome and feel so smooth:) You sit in a chair with a flat screen TV, they take some pictures, do the cleaning and exam while I watched Comedy Central. \r The Dentist came in immediately and didnt give you a creepy feeling (which dentists always seem to give me) and he told me straight up when I needed now, what is a good idea and what I should think about in the future...no BS sales pitch.\r I am very happy and have already referred 3 people there since my visit. more

Excellent customer service, they're always trying to book me, asap. Love the TV's, great to catch up on the History channel while getting the teeth cleaned. Would definitely recommend... Pros: Excellent customer service, very comforting more

I have seen both Dr. Williams and Drake over the past 5 years. I love the office, the staff, and the docs. It is very nice to have the television screens to pull down right in front of you while you are getting your cleaning. The office is extremely relaxing and very contemporary. My complaints are few in 5 years. They have called to reschedule on me 2 times very close to my appointment. Also, be sure to answer when the office staff calls to confirm your appointment, otherwise they will call your phone 5 times a day starting 3 days out to reach you to confirm you are actually going to make it to your scheduled appointment starting as early as 7:30 am. It is very disruptive for your business day. Pros: Dr Drake and Dr Williams are incredible more

Coming from someone with an irrational fear of dentists, Dr Williams and Dr Drake, as well as their entire office, go out of their way EVERY TIME to make me feel comfortable. Everyone is very nice and helpful, and on numerous occasions they have helped bring cost down for me when my insurance won't cover a certain procedure. I've been going for a little over a year and would strongly recommend him to all of my friends and family. Pros: TV's over every chair, excellent service Cons: it's a dentist more

I recently went to williams and drake dentistry for a cleanup. They did a good job. The assistant was patient and helpful and took good care during the process.\r The doctor came by afterwards for a quick chat as well and to answer questions.\r I have had visits with both doctors, and they are both knowledgeable and helpful.\r It is also a quick minimum fuss in and out visit, and they did call me up and send me a note ahead of time as a reminder of the appointment.\r \r Thanks and keep up the good work! Pros: Good staff, friendly, quick visits more

A friend of mine referred me here because she said that it was a great experience and I definitely agree. This dentist office was really different with modern decorating and flat screen t.v.s I have never seen a doctor office like this before. I liked it because it seemed really young and different. The lady who cleaned my teeth was really nice and very good at it. The doctor was also very nice and took the time to talk to me. I will be going back and already have referred two of my friends. more

I recently had my semiannual cleaning and check-up with Dr. Drake at Williams and Drake Dentistry. Unlike the lady with the toothache who went on and on about excessive x-rays, I actually felt comforted by the fact that they took that many. It was explained to me that these x-rays take more detailed pictures of two teeth at a time in order to clearly see any problems that may have been hidden from normal x-rays. As far as radiation exposure, that is ridiculous. You probably get more radiation exposure from riding on an airplane or using an outdated microwave. That should be the least of her worries. Anyways, I really enjoy the fact that Dr. Drake takes the time to pinpoint any problems and identify areas that may cause future concerns. I much prefer someone who spends time caring for their patients rather than shuffling them in and out the door like the majority of doctors seem to do these days. In addition, not only was Dr. Drake and his staff very friendly, but they educated me on what they were doing, why it needed to be done, and what I could do to prevent future problems from occuring. The office was the most stylish dental office I have ever been in as well. I walked in not knowing what to expect and left very impressed by the atmosphere, friendliness, and a little education in dentistry 101. I absolutely loved the experience and am making Dr. Drake my dentist of choice. I highly recommend this practice. Pros: Atmosphere, friendliness, and televisions in the examination rooms. more

I had the opportunity to have my annual check up with Dr. Drake after moving here from out of state. I find that these reviews are very helpful after moving to a new place. Anways, I had a great experience and thought that everyone was professional, honest with me, and provided outstanding service. I have had many xrays from my previous dentist back home a couple years ago due to some moving of my teeth and they had to do both the panoramic view along with a ton of pictures. I know that the panoramic does not show everything and therefore in order to really see everything of each tooth they have to take the other xrays. I would much rather have someone do everything they can to make sure my teeth are healthy than just hurry through clients to get people in and out of the door. But, I guess I didn't really care so much about the time because I still got out of there within an hour which to me is pretty normal. The best part to me was that I have never had a dentist take time to talk with me and explain to me what was going on. It really was refreshing to have someone actually want to make sure that I understood what he was checking for. I will definitely be going back there because I have never had as good of service with any doctor before and I love the young, cool atmosphere. Pros: Ambience, Service more

I think the prior reviewer must have confused Williams and Drake Dentistry for a different dental office, lol. As I walked into the practice, I thought that I was at the wrong place. The lobby looked trendy, funky and exciting. Of course, the paperwork was the same form after form, but when the girl that cleaned my teeth Camille brought me back for my cleaning, I saw that I had a flat screen t.v. that moved so I got to watch the Red Sox at the same time. The doctor was direct, honest, and friendly told me a few preventive things I could do to keep my teeth looking good. I definitely recommend and will be going back. Pros: Friendly doctors and staff trendy office more

I have been seeing Dr. Stuart Williams for over a year and recently, when I had missed an appointment and had to reschedule a dental cleaning, I was billed $150. When I called to follow up on the charges I was told that you had to give 24 hours cancellation/reschedule notice or I would be charged $75. This is the most ridiculous thing I've ever heard...I missed an appointment for the first time in over a year and had to reschedule an appointment because of a business trip but I was told I was responsible for the bill. I referred 3 patients to Dr. Stuart's office, that would have not gone there other wise, but this was the thanks I got. I am going to take my business else where, and I would recommend you do the same. Pros: Nice office Cons: Bad business practice more

I have been seeing Stuart Williams for more than 3 years now and I have never recieved so many compliments on my smile.\r Stuart's office is like walking into a spa and you feel like family as the staff learns your name and personalizes every visit.\r I hate going to the dentist at a general rule but this office is very warm and inviting and I have the opportunity to catch up on a little t.v. watching while in the chair.\r I would recommend this office to anyone looking for a professional charismatic dentist.\r \r LaWana Pros: Great atmosphere and professionalism Cons: none that I can think of more

I had a great dentist in Orlando and wasn't sure who to go to for dentistry when I moved to Charlotte. I was fortunate enough to discover Stuart Williams, D.D.S. & Joe Drake, D.D.S., as everyone there is top-notch. I get professional, friendly service in a clean, modern environment. From the moment you walk into the office, you're extremely impressed by the decor and attention to detail. The staff is professional, attentive, caring, and --best of all-- intelligent. Last but not least, their rates are very reasonable and comparable. Why go anywhere else?\r Pros: location, decor, service, modern, professionalism Cons: nothing! more

First, let me say that I've never experienced any type of customer service like this before. We are the consumer and if we are paying for a service, we should be treated accordingly. Dr. Drake is professional, respectful and treats each person (patient & staff) with major concern. The quality of his work is phenomenal! Everytime I go in there, which has been a lot recently, everyone acts like they've known you for years. Fabulous service, I even take my young daughter there! This denistry has my loyalty - too bad every other organization that takes my money doesn't have the same regard as them! If you are looking for a dentist, they are the best I've ever found. I didn't have any pain or anxiety once I was in the chair or when I walked out. It doesn't have that ""old school"" denist look (decoration is fabulous by the way) but if your searching for a place that will give you the ""old school"" quality and hospitality - this it it! more

I had my first visit at this location, and it was not only a calming experience but wonderful! The staff truly cares and is courteous to their patients. The Dental Hygienist (Lakita) is amazing. She was so thorough and precise with my dental cleaning, and even explained some issues that I was having that I was not aware of. Dr. Stuart is such a detail-oriented doctor. He made sure that I received the care that I was in need of. I would HIGHLY recommend this facility, you will not regret it! more

I was referred to Dr. Williams by a neighbor. I was very pleased with my experience and would definitely recommend them to anyone looking for a dentist. The office was refreshing including trendy decor, a spacious floor plan and flat screens in front of your dental chair for your viewing pleasure. I had a very short wait upon my arrival and the receptionist was very courteous. The dental hygienist who cleaned my teeth, Lakita, was very gentle, directive and did a very thorough job of explaining everything. Dr. Williams was unusually personable and candid. He had an engaging demeanor and a very down-to-earth, yet professional style of explaining and discussing his findings and recommendations. more

I wouldn't go anywhere else in the region! Friendly flexible staff, dentists who do their best to work with you and aren't satisfied with anything less than the best. Beautiful and welcoming facility. Pros: Open, accepting, flexible and diverse staff, beautiful office, great location more

I had not been to the dentist in two years because I hate it mainly. I went to Dr. Drake and my tech was Jenn. They were both great! Told me of a gum thing that I guess I had for years and no one told me about. It is a simple fix! I thought this would lead to some sales technique or something, but nope..just an at-home remedy. The office is super hip, yet unpretentious in service. Would definitely recommend. Pros: Cool office, TVs, great Technicians more