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Bad Business - Review by citysearch c | Dr. Joe R. Drake, DDS

Dr. Joe R. Drake, DDS

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Bad Business 6/18/2008

I have been seeing Dr. Stuart Williams for over a year and recently, when I had missed an appointment and had to reschedule a dental cleaning, I was billed $150. When I called to follow up on the charges I was told that you had to give 24 hours cancellation/reschedule notice or I would be charged $75. This is the most ridiculous thing I've ever heard...I missed an appointment for the first time in over a year and had to reschedule an appointment because of a business trip but I was told I was responsible for the bill. I referred 3 patients to Dr. Stuart's office, that would have not gone there other wise, but this was the thanks I got. I am going to take my business else where, and I would recommend you do the same. Pros: Nice office Cons: Bad business practice more
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