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Dolan Toyota

4.6
32 reviews
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id: 27610648
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2100 Kietzke Ln
Reno, NV 89502

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(775) 826-2750
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Reviews
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Best

Oh my gosh! I love this place! Every time I go in there I always feel welcome! The staff is very friendly and can answer all my questions! Plus the prices are amazing!

Worst

I bought a toyota tacoma in 2004 and the 40 oil changes for $400.00 used 3 of the oil changes the sold it to buy a new toyota tundra 2007 Reno Toyota would not honor the 37 of ...

Editorial review from Citysearch 2/8/2014

I was very happy to get such a quality staff Conner and haddy where on top of meeting my needs for my price range and the truck that I wanted and needed will tell everyone that reno Toyota is the first and last stop for the right car or truck so make sure you make the right choice in dealerships reno Toyota is the one for our fam.. And can be for yours thanks guys for everything your Clint and friend Roy more
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Happy ! 7/25/2011

Oh my gosh! I love this place! Every time I go in there I always feel welcome! The staff is very friendly and can answer all my questions! Plus the prices are amazing! more
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Simply outstanding 10/26/2010

Just a quick note in appreciation of your new facilities, but even more importantly, in appreciation of your outstanding personnel. I consider Ken Cerny to be the best Service Adviser I have ever encountered in over fifty years of buying and servicing automobiles ranging from Chevrolet's to Cadillacs and Mercedes to Toyota's. Ken is simply outstanding and a fine representative of Reno Toyota. more
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outstanding 10/25/2010

Nick Parker in the Parts Department was equally outstanding in his area of responsibility. more
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fast, courteous, and friendly 10/21/2010

Your number one goal is to exceed the expectations of your customers and KENNETH did just that. He is MR. Efficiency himself. He was fast, courteous, and friendly. We had a good experience. He said our car would be ready in 2 hrs., and when we stepped into his office 2 hrs. later, our car just pulled up. How About That!! You are indeed lucky to have him as your employee. Please give him a big thank you for a job well done. more
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nothing but professional 10/19/2010

I was sooooo happy that Rolando was back and he returned my call immediately and took over the repair situation. He has been nothing but professional and a wonderful person to work with. How lucky are you that you hired him! He managed to calm me down, present the exact problem with the air pump and a pesky mouse nest and basically work like mad to get me my car fixed by today. He knew I had to go out of town today and at he called me to tell me the good news that my car was finally fixed! more
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represents what each Toyota facility around the country shou 10/18/2010

The owner of Reno Toyota obviously made a large financial commitment when he decided to build the new facility. It represents what each Toyota facility around the country should be. It certainly provides immediate return in the pride with which your employees perform their jobs. more
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no doubt that I will cheerfully return for further service 10/15/2010

My compliments to your service crew for the excellent care I received during my visit there. My engine light came on during a road trip to California and the response from the Toyota dealership there was somewhere between patronizing and insulting. Amy Curry, on the other hand, was courteous and efficient. She explained everything to me without patronizing orrushing. I felt like my '99, 133,000 mile 4Runner was getting (and worth) the best care possible. Everyone from the phone receptionist to the young man who took me home was friendly and helpful. There is no doubt that I will cheerfully return for further service. more
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quality with a smile 10/13/2010

Timely, efficient, quality, with a smile more
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Plesant and easy 10/12/2010

as always it was an easy and pleasant experience. more
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Always done superb 10/5/2010

Reno Toyota has always done a superb job when they service my vehicles. When there was an issue with the radio in my Sienna, they did not give up until the problem was solved! more
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Thanks Guys 9/30/2010

I know the work is done correctly and I have 100% confidence in Danny, Randy, Greg, Wally, Harvey, Tony (I am waiting for my tools Tony), Eric, Sal, etc. Thanks Guys! more
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Easy to work with 9/30/2010

I have purchased 3 Highlanders from you. I have always found the sales personnel easy to work with - they are friendly, honest and straightforward. more
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service has always been cheap and good 9/22/2010

Been here about 7 times, and the service has always been cheap and good. Sometimes, there's a bit of waiting around. For that reason, it would be nice if they had a shuttle to the mall or something. more
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cheap and good. 9/13/2010

Been here about 7 times, and the service has always been cheap and good. more
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Slow schemers, waste of time, pay new for used! 6/30/2010

I will never buy a car from reno toyota again. They never disclose what you are paying for the car until the contract is being signed. Every time I asked them, they said,"" what does it matter if we can meet your payment terms?"" And they never meet your payment terms. Pros: They are good at stressing you out Cons: hours to seal a deal never tell you the price of the car more
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BEWARE - FROM SALES TO SERVICE THEY'll RIP YOU OFF EVERYTIME 7/2/2009

When I was shopping for a Toyota I went to this place and told the salesman what I was looking for. He didn't have what I wanted so he persistently tried to sell me something I had no interest in. Cons: BIG BUSINESS STILL TAKING ADVANTAGE OF THE CONSUMER more
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