Dick Hannah Dick Says Yes Vancouver

When I went to Dick Hanna Honda in Vancouver, I wasn't sure what car model I wanted to buy, although I was leaning toward a Civic Hybrid. My salesperson, Scott Murray, was extremely patient with me, spending a number of hours test driving various vehicles and skipping lunch in the process! We even made a trip to Portland to test drive one model that they did not have in Vancouver. I ultimately decided on a new Accord. Scott very thoroughly reviewed the features that were available on the Accord, but did not pressure me to purchase more than I wanted. They did not have the color in stock that I wanted and went out of their way to obtain a vehicle in that color. Scott was also very thorough in reviewing the various financing options that were available. He has followed up with calls and an e-mail to make sure that everything is going well with my new Accord. I really dislike the whole concept of car buying (""wheeling and dealing""), but Scott made the experience simple and pain free. more

I had a good experience with a salesperson at Dick Hannah volkswagon in Portland. His name is Ketouri Brown, a Las Vegas native who has been in Portland for less than a year. I had been warned of sales pressure with Dick Hannah dealerships and was watchful for excessive pressure. Ketouri was great -- very personable, helpful, but I really just got a ""nice guy"" vibe from this salesperson that put me at ease. I do have to say the used car I got was great, and I thought it was reasonably priced (below blue book) for a car that was in great shape. I know Dick Hannah seems to have a lot of reviews on City Search and I saw the posting stating that the employees are writing the reviews. That is not the case here. Ketouri told me that the sales people need to have a least two reviews a month and asked if I would write one. I am pleased to so do for this ""nice guy."" Now, Ketouri, promise me you'll take a break from work and take your aunt to the coast within the next couple of months. Chris Frost Chris Frost more

I recently called and inquired about a small SUV for my family at Dick Hannah Honda. I was looking for about two months. My goal was to have a car by the time my husband came back from Active Duty. \r From the first call I had made, I had nothing but great people trying to help me. The salesperson that stood beside me and helped me get into my car was Mark Cortez. I called him numerous times a week. He even went as far as emailing me weekly and daily for the specifics I was looking for. He went above and beyond by even walking around the parking lot while I stood on the other side of the street and gave him a thumbs up to get me some information! He was FANTASTIC!! I would recommend him for all sales. He isn’t pushy nor does he make you feel that you have to purchase a vehicle on the spot. He makes sure you are happy. \r Even though, I ran into a few bumps in the road with my car purchase and had to even return the car I picked due to a safety concern, he helped me through it all. He came in on his days off and even played and colored with my 4 yr old son that was with me. This is one exceptional guy that will not take advantage of you at all! \r After I finally got the car that fits my family, he called to make sure that I was happy and satisfied. They did everything in their power to get me into a car for my family! I would really hope that you would ask for Mark Cortez the next time you are looking for a car! \r more

Vast majority of 5-star employees for Dick Hannah dealerships are written by their employees. The subtle giveaways are the effusive praise, and the naming of each salesperson that helped them (""Go see Bert!!""). Judge for yourself, and notice that every reviewer only has posted once (does that feel real or fake to you?). These are the sort of people you'll meet if you visit this dealership - buyer beware. Pros: They know how to use the internet Cons: Dishonest more

Very imp[ressed with the Internet Department at Dick Hannah. After a lot of research on the computer, we finanly decided on Honda. Found the best price with Bert at Hannah in Vancouver and did not have to pay sales tax. Bert had everything ready when we got there, drove the car, did some paperwork, talked with a super nice person that helped with the contracts and away we went. It was that simple.Recommend that anyone that researches a lot when makaing a purchase, put Dick Hannah on your list if looking for cars. Pros: Super Service more

No pressure salesman and finance dept.\r \r Thank YOU! Mark C. and Ashley\r \r Also got me the best interest rate\r \r Pros: local business and good service more

Talk about a hassle free car experience they told me we could get approbved before we came in and just find a car my husband and i actually did that at Dickk Hannah. Would recommend folks to talk with a bert wisner as he is a man of his word and you can trust him. Pros: the best cars more

I went to Best Buys not knowing exactly what I wanted, but I had a price range and idea. Bert helped me find a car that fit my needs and price. I never felt pressuered or overwhelmed, everyone I worked with was very nice and friendly. I asked a bunch of questions-being a single female buying a car, I wanted to make sure I knew exactly what I was getting into. All my questions were answered and I ended up with a great car. Bert was great and very patient with me. Highly recommend this business to all. Pros: No pushy salesmen more

Tibi was great from start to finish. He helped me when I didnt think anybody could. He just knew exactly what type of car I would like. He is very perceptive and knows what people want. I am so happy with my new car. Thank you Tibi, I owe you! more

It was so simple to get a car. Betty made that possible for that to happen. We got to test drive the car we liked for a whole day. She was understanding and very patient. Thank you Betty. Pros: she made it so easy to purchase a car Cons: None! more

Leslie was the best sales guy ever he new what i wonted and got it for me... thanks so much :) I will be back for sure. Pros: It was great Cons: just fine more

When i first walked in, I was really nervous. I had never bought a car from a \r dealership before and did not know what to expect. Tibi Lovu welcomed me, \r interduced himself and started making me feel more confortable. I am very \r please with my choice. Tibi Lovu took his time in helping find whats right for me.\r I really appreciate all your time and effort, thank you Tibi Lovu. Pros: personable service, sencerity Cons: small lot selection more

I just purchased a 09 Jetta from Hanna and the salesman, Carey Barr was great to work with. I found him very up to date on the latest VW?s and very easy to work with. I would definitely recommend Carey if you are looking to purchase a Volkswagen from Hanna in Vancouver.\r Gordon F. more

We recently purchased a new Volkswagan. We found the staff at this dealership to be very helpful and friendly. The sales person, Barbie Torgeson, was simply the best. Pros: Friendly, interested in serving the customer Cons: na more

I have leased and now bought a car from VW. My most resent visit was amazing. I went in a little later then usual but Maryann was still so patient and kind. She had the greatest service i have ever experienced at a dealership. Right from the beginning she was very honest and she explained everything very thoughly. She and everyone else at the dealership were very friendly and helpful! She made sure we felt comfortable at every moment. She really wanted to help me and she did such a great job! Even though it might be a little out of the way i will still go to this dealership every time. Pros: Friendly and patient even though it was close to the end of there day. Cons: The wait for the final signing was a little long. more

I have purchased and leased two vehicles from this dealership, I was very impressed by the knowledge of all the vehicles on site that I received. And that is why I went back the second time, not only for a quality car but for professional expertise and a dealership that had time for my needs. MaryAnne Randall, who assisted me to ensure that I would be happy and satisfied with the vehicles, is just the one you want to speak with if you are looking for an honest and quick yet thorough purchase or lease option on a VW. Pros: Very courteous and helpful more

Tibi and the others at DickHannah Best Buy were awesome! I have told all my family about them and only have nice things to say. First of all, this isnt your average dealership. Tibi listened to what i had to say and found me a selection of cars that fell in the range of my means. He steered me away from the cars that ""looked"" nice and told me the truth.\r Not only did the finance team hook me up with a deal. They called me a week later and told me they got me a better rate!\r Thanks again so much guys! I'll be back and will be sending my family over for their next cars.\r cmkilgore. Pros: great staff, honest people, great vehicle selection more

I'm very happy to drive my brand new Honda Civic Coupe.\r \r Happy New Year for all D. Hannah team!\r \r Thank you Mr. Tibi Iovu! Pros: Warm place more

James W. was a great sales guy this weekend. We came in to ""browse"" and ended up coming back the next day to buy. James W. had our first choices up in front and ready for us without all the smarmy car salesmen stuff. He was honest, down to earth, and genuinely tried to find what we wanted. When we left to check out another dealership... he did not apply pressure or put down the other dealership's prices or practices. The other Vancouver dealership ( or at least sales manager) was arrogant, rude, and fake...they refused to give us #'s and wasted our time on getting an appraisal etc when we just wanted a cost comparison. We came back to James but the car we wanted was sold. James hustled to locate another car which would meet our specs and had it ready the next morning. He came in on his morning off and made sure the Jeep matched what he had told us. We test drove and bought this afternoon. Once the deal was sealed we signed paperwork and were out the door with a 2008 Jeep in less than an hour. Thanks James Weiman!! Pros: Nice sales rep Cons: computerized car locator was not exact by lot- had to search a lot on foot more

Love our new Odyssey My wife and I just bought our new 2007 Honda Odyssey form Hannah Honda . We worked with Saeed Anwar he was the most thoughtful and most considerate salesperson I have ever worked with. From the start I could tell that I was working with someone with real integrity. This put us at easy and made us feel confident of our purchase; I know I got a GREAT deal! Like most, after a big purchase you can?t help but to look around to see if you really did get a good deal, and after talking to a few other dealers I knew we went with the right dealership and most importantly the right Guy . We have already told everyone in our work place and friends, that Hannah Honda is the place to go when not only price is important but the level of customer service that you receive. \r more