Daycare Grooming

I am currently an employee at daycare grooming and dont get me wrong sometimes it may seem like the staff is rude, but actually I've been there for 3 years and i see my boss, co-worker, manager, and myself bend over backwards our customers. I've noticed most of the reviews are bad, but that's either because the customer got an attitude, so we did as well, cause with us you get what you give, we deserve respect and if given, you will receive. And alot of complaints are about our prices but if you take your dog somewhere else, you'll see were actually doing you a favor, please ask the price before you walk out, because some people don't understand if you don't brush your dog daily the hair gets matted and its difficult, and dangerous to groom a very matted dog which is why we have a release form. You can listen to the reviews all you want, but i promise you if you come in witha positive attitude, give us respect, dont rush us, be polite, and understand that our job is VERY difficult(and if your dog is matted, which i hear all the time "oh i brushed him/her out" but you gotta understand you can brush the outter coat, but down at the skin its all tangled up and we'll gladly let you know, it may cause an increase in the price) and just give us the respect we deserve, you will ind yourself very pleased with our work. My name is Dylan and ive been at the cedar park location for three years and all the people that say there gonna write on our reviews are people that didnt like the price, or were rude to us first. The other customers must be pretty satisfied cause they've been coming to us for years(we've been in business 20 years i believe) and they say they'd never go anywhere else. I am a hard worker and so is the rest of the staff please dont let these bad reviews spoil your chance for a good place to bring your dog. ' more

I came down from fr worth to visit my mom and found out that the owner was extremely rude to my mom. He even called her a bitch to her face. I would just like to tell people not to go here because I'd they treat an older woman like that, imagine what they do to pets that cant talk!!!! more

When the owner grooms our yorkie she always ends up with excessive cuts and nicks. During this last visit when the only capable, caring groomer at this place was unavailable he became verbally abusive. Name calling (b*ch, balled p**sy) and held our beagle hostage until I paid for services that were not completed. This owner is psycho and has zero custoner service skills. After he asked why I didn't want him to groom our dog, he made comments like "this ain't burger king! You don't get things your way" "the hair will grow back" and personal attacks like "didn't your momma teach you to speak up" when he walks around the counter in a sign of power. Believe the negative posts. They are real. The positive posts are from his niece and psuedo names- not real posts. This place needs to be shut down. more

This is by far the worst dog grooming shop ever!!! Do not take your pets there, they picked my dog up by the hair on her back and threw her into their back room, only to realize there were not any kennels available,and then thrown into their office!!!! After being there all day, they called me , we went there only to find my dog had not been groomed and to be verbally abused by the owner Eddie. He basically threw my dog at me and told me she was handicapped, which there is nothing wrong with her!!!! I am glad he didn't groom her I know he would have been abusive. He was acting crazy and very unprofessional, he needs a class in customer service!!!! He needs to be shut down to save future pets the from mistreatment !!!! more

I only take my 2 boxers to the manager Bobby, he is so friendly and amazing with my dogs. He always has a great attitude and I can tell he is a dog lover! The prices are so cheap, this is a place where you pay for what you get plus some. I recomend daycare grooming to anyone. more

I am shocked at the service and disrespect of the owner. I used to bring my dogs to the store and never noticed a problem however, the last time I stayed to watch them do my dogs nails and I couldn't believe how agressive they were with my dogs. I decided to not go back however, my husband wanted to surprise me for my birthday and get my dogs groomed. He ended up going to the same groomers unaware of my hesitations. When they came back home I thought everything was fine until I was petting one of my dogs and noticed blood on my hands. His whole back side was raw with small cuts and I immediately called to see what type of service they did that would have caused it. The guy mentioned it was the brush and they had probably done it too hard but he wasnt the one doing it and he was not responsible. I asked if it was fair that I paid for my dog to come back in this condition and asked for a refund for my one dog. The guy refused and immediately went into the defense (seems like he gets the calls often). After going back and forth asking for the refund, telling him I woud bring the dog back to look at what they did, he still said I wasn't getting my money back. He said "nothing will make you happy" and I said well the refund of the one dog would but it looks like you are refusing that. He stated "thats why I'm not married to you". He also said "I didn't twist your husbands arm to come here, he is a grown man". I am currently shocked at the response and in no way would I ever recommend their service. He even said "you can bring a lawn chair up here and stay all day but you won't get your money back". WOW, what kind of business is this! Please do not put your dogs through this place, no telling how things are when you are not watching. In no way would I recommend their services. I am shocked at the service and disrespect of the owner. I used to bring my dogs to the store and never noticed a problem however, the last time I stayed to watch them do my dogs nails and I couldn't believe how agressive they were with my dog more

I just take my cats there to get their nails trimmed. They have always been very nice and made sure my cat would not get upset if they were grooming dogs. They are fast and efficient. more

I have been going to Daycare Grooming since 2000. My dog grew up with the Daycare Grooming family and visited each Saturday morning - to 'get pretty' and continued for over 10 years. She became so spoiled, she would sit on the empty grooming table and check out the new clients and those that were being trimmed and made beautiful. She has seen the longest, shaggist and unkeep pets - go through the "Daycare" makeover and go out the door very happy that they came. GREAT JOB EDDIE and TEAM more

I have been coming to here since 1999, and have have been very saitified with the service. The owner and his workers are very kind and always pay the upmost attention to my two bull dogs. My dogs always come out happy and well washed. This also cost me way less than the other dog grooming shops around. It is is the best place for great service at cheap price. more

I have been coming here for almost ten years and am very satisfied with the service provided. It is always very clean and the employes greet me with a smile I am a handicap, and the store owner always comes to my car to help me out. He then is ever so care ful with my two poodles, giving them all the attention and care that they need. I would recommend this place to any one! more

so after reading all the review in its entirety i wonder where some owners are coming from . i have never met the owner i deal specifically with the female groomer on thursday. there was hair on the ground but were else can it go ? come on people dog hair can't break the LAWS of gravity. it was a very busy day and pets continued to pour in non stop but they were welcomed and greeted with a smile, I appriciate the females soft demeanor and caring ways in fact when I was hesistant to leave due to reviews she told me i could stay and that she understands she brings her dogs to work everyday because she doesn't like being without them and im just gonna throw this out she is rather easy on the eyes and if she reads my post can i take u to dinner sometime, its me the guy with a schnauzer :) PLEASEEEEE more

I took my Pomeranian here for the first time today and was extremely satisfied with the services they provided. It's taken 3 terrible experiences until someone finally got it right. The last thing I should have to worry about is whether someone is going to butcher my dogs hair. Iishha, the groomer and Bobby, the manager, were very polite and attentive when it came to my concerns and needs. They made my Pom feel very safe and secure (he was shaking so bad). I felt very at ease when I had to leave him. When I picked him up, he looked exactly what I had ordered. lol Thank you Bobby and Iishha for such a wonderful first, but definitely not the last, experience. I could not have been more happier or satisfied with today's service!!! Finally, a peaceful mind!!! See you soon! -Vita and Rocco more

My mother took their elderly dog to this place and the experience was horrible. Multiple nicks and cuts and abrasions... poor, insensitive handling... but the worst part was they handled her so roughly that she was unable to walk for days. Two different Vet evaluations verified leg injuries to both back legs. These people are abusive criminals who shouldn't even be allowed to practice. more

The place is filthy!!! Just take a minute and stand outside the front window and watch them work. The dogs are handled rough and everything is rushed. They rip hair out them as they're brushed and my dog came home with clipper burns and cuts. I'll never go back to them. They'lll take any dog that comes through the front door and require zero proof of vaccinations. more

Yes, I said it; Daycare Grooming lost a dog! Can you imagine receiving a call that your dog has been lost? The owner was as apathetic and unhelpful as could be. He wouldn't even call to apologize. The competence of these people is unbelievably low. Please do not go here. more

look on craigs list please people DO NOT BRING YOUR PETS HERE. Bring you pet here and go to pick him up .and your pet is gone. They lost there dog .and on a busy street 183That is what happened this week to some people. Very sad. more

I've taken my dog there 4 times. This last time they nicked her face and under her ears (looks like a rash). About an hour after picking her up she began shaking her head and scratching at her ears. After 2 nights of no sleep for me and my poor pet we went to the vet. The vet said they put powder in her ears and she was having a reaction from it. So...the groomers charge $50 and my vet bill was $50. Looks like the reviews for this place is 50/50...please look at another groomer with better reviews. more

Sorry spelling was bad .Soooo upset about what my dogs went through.They r still shaking and will not leave my side .The owner (male) was sooooo abusive to his employee's when I was there.That should have been a sigh of how he would treat animals.I have never posted anything on my computer but I feel I needed to let people know about this place so other dogs won't go through what mine did . I live right down the street from there and thought ok cheep and close by.Well let me just say it cost me $180 vet and grooming plus meds(58.00) because of what he did to my (2 shih tzu) dogs.Please if you love your babies like I do you will not bring them there.I am all for small business's but only if they r good.People in my subdivision found out the hard way .Cheep is not always good . more

Do not take your dogs here .They will come out bleeding from there faces and necks.You will need to go to vet and get meds.Thye don't even wash you dogs they just spray them so you think they washed them.Believe me it hapened to r 2 dogs.WILL NEVER GO BACK.If you bring your dogs there make sure you have some money for vet bills more

I wish I would have looked at the reviews before I took my 2 dogs there. Bridgette R said everything I would Have please DO NOT TAKE YOUR DOGS THERE. We took them there to get hair cuts and nails trimmed OMG .We we got back home I noticed blood on my arm( I carried one of my dogs in the house) I looked at my dog and there was blood all down the right side of his body. I screamed for my husband.I was sooo upset.He had cuts on his neck and face under his eyes and nose.My husband looked at my other dog and He had 2 big chunks of skin taken out under his eyes top of his nose They were shaking and would not leave my side for 2 days. Please read reviews for places first .Something I should have done first .I am so sorry I did not. more