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David's Abbey Carpet Sales

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259 Old Mill Ave
Pigeon Forge, TN 37863

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(865) 453-3287
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David's Abbey Carpet Sales - Pigeon Forge, TN
David's Abbey Carpet Sales - Pigeon Forge, TN
David's Abbey Carpet Sales - Pigeon Forge, TN
Reviews
( 71 )
( 5 )
( 0 )
( 1 )
( 2 )

Best

Everything was wonderful with David's Abbey Carpet & Floor! They were just super friendly and answered every one of my questions--and they were real efficient. They put my hardwoo...

Worst

Davids installed a wood floor in my home. Sonny, the salesman was great, the installers were great. I was very happy till I needed service for a delaminated board. I left a detail...

A Professional Company 4/5/2016

I discovered David's Abbey Carpet & Floor just from passing by. So, they came out to remove our carpet that was covering up my hardwood floors. It took them a total of 4 hours to complete. I think their prices were very good. The carpenters were professional, courteous and they also cleaned up behind themselves. more

Great everything 3/21/2016

David's Abbey Carpet & Floor has great people. I've used them several times in the past. They're very professional. They're a great service. more

Quality installation, decent price, good service. 3/10/2016

David's Abbey Carpet & Floor put in a new hardwood floor in the basement. The installers did a great job and they even came back and fixed a couple of little things that were wrong. They took their time and cleaned up after themselves when they were done. All of the installers were efficient, fast, and courteous, and they did a great job. Their prices were okay; they were a little more expensive than some other companies we looked at, but you have to be willing to pay a little more for quality. We saw what the other companies were putting and we did not like the quality of the work. With David's Abbey Carpet & Floor, the quality of the installation as a whole was higher. The salesperson, Elizabeth, was excellent. She did a really nice job and then she called back and told us everything. She gave us the price and she was everything that sales should be. more

I'm very happy 3/2/2016

David's Abbey Carpet & Floor installed vinyl and hardwood. It was a one-day job. The quality is very good. more

Good job 3/1/2016

David's Abbey Carpet & Floor put down hardwood flooring. They did a good job and I am satisfied with their work. more

Excellent performance and service. 2/16/2016

This was my first time using David's Abbey Carpet & Floor. They were very professional. They sold me a product at a reasonable price. We had three different types of flooring installed: laminate, tile, and carpet. There were three different installers, and they were all terrific. They were on time, professional, thorough, and courteous. I'd highly recommend them. They did what they said they were going to do and they did it when they said they would. more

I will be back. 2/8/2016

David's Abbey Carpet & Floor came on time which is a biggie for me, I live in a pretty rural area so I am always aware of the time it takes folks to get out here. They installed carpet in my master closet and a side room, they weren't huge but the work was great. I watched them move the furniture and they were really great with it, I think the only thing they forgot is that the doors to the closet, they forgot to put the track down. But other than that they were great. As far as handling things they were being cautious and very courteous about making sure things were where they needed to be. I'll be back again. more

Fine job. 12/17/2015

I have only been to David's Abbey Carpet and Floor once. The sales team was honest and helpful. The prices were fair. They put down carpet in a fairly big sized room, 25 x 40 ft. There was a lot of furniture that needed to be moved, which they did for me. They were very careful and didn't do any damage to my items. The installers were professional. I was happy with the work that they did. They delivered on what needed to be done. I would use them again. more

Five stars 12/14/2015

We used David's Abbey Carpet & Floor to install new hardwood floors in our bedroom and they did a great job. The guys were very personable and professional. At first we had trouble matching the hardwood to the existing hardwood in our cabin, but Kenny bent over backwards to find the right hardwood for us and it turned out great and matches really well. It was easy to make the appointment and the pricing was fair. I would return to David's Abbey Carpet & Floor for future projects and recommend them if you're looking for new flooring. more

Terrific job. 11/11/2015

They did a great job. We were very pleased. They put in hardwood flooring where there had been carpet, and they tiled a small bathroom. They were on time, professional, courteous, and thorough. They were there when they said they would be, did the job, and cleaned up. I highly recommend them. more

Excellent and would not hesitate to recommend them to friends and family! 11/9/2015

I took the recommendation of a friend to check out David's Abbey Carpet and Floor and am so glad that I did! We wanted to install a home theater where friends could come over to watch a game and had a multitude of choices to make to set it up. The salesman who helped us out was just excellent. He provided us with a variety of choices that were in line with what we were looking for, which really helped speed things up, and we ended up going with a recommendation of his for a great price. I looked at several others that I chose on my own but really liked one that he selected and am very happy with the decision. He was just an outstanding salesman who was always responsive; a lot of salespeople are hard to reach and slow in getting back to you; with him, if he's missed a call, he makes sure to call you back in a reasonable amount of time. As for the installation itself, I had a tight schedule and I wanted to have it done as quickly and efficiently as possible. When the installers came, they were punctual, professional, very conversational, and got the job done in great time. I don't have a single negative things to say about my experience with David's Abbey Carpet and Floor. They were just an excellent business to work with from start to finish! more

Bad Installation 11/8/2015

I had $4000.00 in flooring installed in July and I had several legitimate complaints about the installation. I have spoken to and emailed numerous employees of the company and keep being assured they will "fix It". The last employee Richard came out to my house 2 weeks ago and took pictures of everything that needed fixed and assured me that the mistakes made at my house was not the way the company does business. He was ordering supplies that should be in by the end of the week. I have not heard from him since. Here it is November and I am still a unhappy customer. more

Another excellent experience. 8/10/2015

We have been using David's for twenty or thirty years or longer. We were very happy with the service received. The installers were excellent. We had a bathroom tiled, shower, and shower walls completed. The installers were Joey and Jordan. They were precise in their measurements and in the installation of the tile. They were very friendly and very professional. We highly recommend David's. more

Very pleased with their service. 7/31/2015

This was the first time I worked with David's Abbey Carpet & Floor. I purchased a home recently and have been working on it a little bit at a time. They replaced the carpeting on the top floor. The men that performed the service were nice, didn't use foul language, and were prompt. They picked up the old carpet, cleaned the area, and installed our new carpet. They had excellent workmanship. I have already recommended them to my sister, who also wants work done to her floors. I will be using them again in the near future for a second project. more

Very satisfactory and professional! 7/13/2015

One of the key factors that has made our experience with David's Abbey Carpet & Floor so great is their sales rep Ron, he initially sold us our flooring when we built our house fifteen years ago, so we went back to him quite willingly. We replaced a lot of our carpeting and tile and it worked out as well as it could have. It was beautifully engineered, the installer was able to fit carpeting perfectly around our fireplace stone. The new vinyl tiles in the kitchen and bathroom are also great! more

Very pleased and never going anywhere else ever again. 7/2/2015

We used them for three rooms. We're eventually going to have them do carpets too. We have used other places in the past, and we are never going back. David's Abbey Carpet & Floor worked with us with the delays in our schedule. We asked for the same installer for the second flooring job we did because we were so happy with the first job. We were very pleased with the service all around. They were professional, courteous, genuine, and very responsible. I highly recommend them. more

Great installation and service! 7/1/2015

I had a very positive experience with David's Abbey Carpet & Floor. They installed a backsplash in my kitchen, and they did a great job! They came when they said they would, and I was especially impressed with the installation. They were in and out, and didn't leave a mess. I would definitely visit them again for any future flooring needs! more

My experience with David's Abbey Carpet & Floor was excellent! 6/30/2015

David's Abbey Carpet & Floor replaced the flooring in my kitchen and bathroom. Their customer service was very good, their follow up was good, and their workmanship was good. It was an overall good experience! I would recommend them to anyone who needs to install flooring. more

Mixed Feelings 6/5/2015

Davids installed a wood floor in my home. Sonny, the salesman was great, the installers were great. I was very happy till I needed service for a delaminated board. I left a detailed message as requested with the operations center, and never heard from them. My next call was handled by Nancy who attempted to get the operations center to call me. They never did. My next call got me to Harriet who also attempted to get someone to call me. Eight days after my original call I heard from Mike Kirby who scheduled my service. On the service day the tech. was a no-show. The next day the tech was a no-show. The next day 2 service techs came to my home and efficiently and professionally took care of the repair. So, I have mixed feelings about whether or not I will use this company again because of the poor service I received in my attempt to get a repair. Nancy and Harriet were very helpful and I think if they didn't get involved I'd still be waiting to hear from the operations center. more

Can't go wrong with David's! 5/7/2015

If you're thinking of installing carpets, call David's Abbey Carpet & Floor. I was remodeling my home with five companies, and David's Abbey Carpet & Floor stood out as one of two companies that were both efficient and effective. Their technicians know what to do and did it right with no hassle. I used them once before about ten years ago for a small job, and I was happy to call them again. It is a pleasure to deal with the company from start to finish. Don't go anywhere else for your carpets. Don't bother trying to get the "best price" because you get what you pay for. The pricing at David's Abbey Carpet & Floor is competitive and their customer service is excellent. You can't go wrong calling David's Abbey Carpet & Floor. more
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Owner Message

    • Area Rugs

    • Carpet

    • Ceramic

    • Hardwood

    • Plywood

    • Vinyl

    • Wood

Additional information
  • Hours: Mon-Fri 9am-6pm, Sat 10am-4pm
  • Payments: American Express, Discover, Master Card, Visa
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