I had $4000.00 in flooring installed in July and I had several legitimate complaints about the installation. I have spoken to and emailed numerous employees of the company and keep being assured they will "fix It". The last employee Richard came out to my house 2 weeks ago and took pictures of everything that needed fixed and assured me that the mistakes made at my house was not the way the company does business. He was ordering supplies that should be in by the end of the week. I have not heard from him since. Here it is November and I am still a unhappy customer.
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