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Businiess name:
David's Abbey Carpet Sales
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Review by:
citysearch c.
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Review content:
Davids installed a wood floor in my home. Sonny, the salesman was great, the installers were great. I was very happy till I needed service for a delaminated board. I left a detailed message as requested with the operations center, and never heard from them. My next call was handled by Nancy who attempted to get the operations center to call me. They never did. My next call got me to Harriet who also attempted to get someone to call me. Eight days after my original call I heard from Mike Kirby who scheduled my service. On the service day the tech. was a no-show. The next day the tech was a no-show. The next day 2 service techs came to my home and efficiently and professionally took care of the repair. So, I have mixed feelings about whether or not I will use this company again because of the poor service I received in my attempt to get a repair. Nancy and Harriet were very helpful and I think if they didn't get involved I'd still be waiting to hear from the operations center.
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