Datavision

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445 5th Ave (at at 39th Street)
New York, NY 10016

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(888) 888-2087
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Datavision - New York, NY
Datavision - New York, NY
Datavision - New York, NY
Datavision - New York, NY
Datavision - New York, NY
Reviews
( 64 )
( 1 )
( 0 )
( 2 )
( 15 )

Best

Last week, on one of the busiest shopping days of the year, I was reviewing Apple Mac Book's and I approached one of the staff members at DataVision for help on the Apple products...

Worst

I give them 2 stars not because of their available products but because their in store customer service sucks big time!! I called today to check if a product online was also avail...

don't purchase there 3/3/2008

Will sale you anything and will tell you ( even after a lot of specific questions) that it will work with you request.....at the end did not work! more
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The Worst Customer Service Ever!!!!!!! 7/1/2007

Would rate this experience 0 stars if possible. Purchased a new Sony Laptop (value over $2800.00) during an unexpected flight layover in NYC on our way to Italy. The sales person was extremely well informed and very low pressure. Told the cashier at checkout not to ship for 12 days as we would be out of the country. Arriving home, we found our laptop awaiting delivery by UPS. The shipped product failed to work properly. After 3 days on the phone with Sony, they wanted the laptop sent back for repair. We contacted Datavision for a refund or replacement. We were very rudely told ""NO REFUNDS OR EXCHANGES AFTER 14 DAYS"". They started counting the days from date of purchase not even shipping! Contacted customer service and were told ""we should have read the return policy before we signed the receipt. Do you think we put the NO Refund policy on for looks"". Have contacted American Express and they have suspended the charge pending investigation. PLEASE avoid this store like the plague!!! Pros: Good Location Cons: BAD CUSTOMER SERVICE-THE WORST EVER!!!!!! more
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Stay Away - This Place is a Disaster 10/4/2005

To be somewhat brief, I had one of the most miserable customer service and computer service experiences in this store of my life. They were factually wrong about what the problem was with my computer (they swore up and down that it was a hardware problem; we took it to another store and it was a simple software issue); and more importantly, we brought the computer in because of one problem and when we picked it up, other things that previously worked perfectly stopped working. The people were unpleasant, rude, offensive, and insulting. It was just awful; please listen to my warning. Cons: bad customer service, rude salespeople, dishonest more
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Summer SALE!!!:
15% OFF all yearly plans
Use year15 at checkout. Expires 1/1/2021

NYC's go to SuperStore for all you consumer electronics needs!

Owner Message

  • DataVision's flagship 30,000 sq/ft SuperStore is located in Manhattan, at 445 Fifth avenue @ 39th street adjacent to the New York Public Library. Our family owned store has provided exceptional selection, prices, and service to our customers for 22 years.
    DataVision SuperStores are the most advanced computer retail environments in the country and are often used as showcases for major manufacturer product releases from Apple, Sony and Intel. We are an authorized dealer for virtually every product we offer.
    In addition to authorizations for retail, we are also authorized service centers for Apple, Sony, Toshiba, Asus, Lenovo, and Microsoft. We perform custom installations, repairs, and even can help you recover from most computer related disasters. Our turnaround time starts at SAME DAY.

Additional information
  • Hours: M-Sa 8:30am - 8:00pm, Su 9:00am - 6:00pm
  • Neighborhoods: Midtown, Midtown South Central
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