I had an excellent experience here. \r
\r
After someone rearended me, this place was recommended by my normal mechanic. Everthing went smoothly --- the estimator who looked over my car and did the paperwork was kind and professional. The best part was that Da Les Body Shop works directly with large insurance companies Farmers, AAA, etc, and so they did all the communication and paperwork and phone tag. I never once needed to speak with the other driver's insurance. That alone made me happy. They also arranged my rental car with Enterprise.\r
\r
The body work on my car was done quickly, and it looks great. Of course, since I was the claimant (the one who was hit) I didn't have to pay them over $1000, so that's part of my nice mood.\r
\r
But they even washed my car, and (it's a long story) but I had grease stains all over my hood that even the car wash wouldn't touch, but the Da Les Body Shop car wash scraped all of them off. The car looked better than it had in years. \r
\r
Every big national chain that espouses customer service could learn a lot from Da Les Body Shop. I'd go back in a second.\r
\r
more