DT TV

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1801 9th Ave
Longview, WA 98632

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(360) 423-6186
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Reviews
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( 3 )

Best

This company was the best company i have ever dealt with in a very long time. I took my TV into them and they had it fixed and back to me the same day. I call that amazing. The...

Worst

I was told they would fix a problem the installer created in ""three to five days."" It will be 29 days on the next working day. Promises of a ""call back"" . . . not, usually get...

Editorial review from Citysearch 8/7/2013

Do not take your TV to this place. They had my TV for 5 weeks and told me it would be more expensive to fix my $2000 + Plasma TV than it was worth. It was very hard to communicate with them and I had to basically go in and demand an explanation. They offered to refund my $35 and scrape my TV for me...this is where things went really wrong.\r I refused and took my TV but called Precision TV out of PDX. They came to my house for a $95 service charge and told me there was a bad board and they fixed it for $330.00 and wrapped the service money in so the $330.00 was the grand total and it took a total of 2 weeks.\r I found that DT TV also sells refurbished TV's and now I believe they take the TV's they offer to scrape and sell them after they fix them for cheaper than they tell their customers.\r \r DO NOT TAKE YOUR TV TO THESE PEOPLE!!!!!!!\r more
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Editorial review from Citysearch 4/12/2013

I went into this shop on Monday, this was the most horrible business i have been in, in a very long time. It was so dirty, garbage every where, and horrible customer care. I drove to Vancouver to have my TV fixed. It was definitely worth the drive more
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Exceptional Service & Extremely Knowledgeable 3/23/2012

This company was the best company i have ever dealt with in a very long time. I took my TV into them and they had it fixed and back to me the same day. I call that amazing. Their staff was polite and courteous and eager to help me. I would recommend this company to anyone and everyone that needs their TV fixed. more
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Extremely Knowledgeable 2/13/2012

This company is extremely knowledgeable. They answered every question I had and helped me to pick out what i needed when I got my new tv. Thumbs up guys. more
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Great Customer Service 2/13/2012

I Have been to alot of places. But never have I had such great customer service. The lady in the office took time to help my elderly mother to show her how to work her new tv she had bought. When my mother got confused and started pushing several buttons on her remote, we called up this company and they were willing to help. They set up an appointment for the next day and the service man that came over to her house, was extremely patient and took the time to explain everything she needed to know to run her TV. This is a wonderful company and my hat goes off to them. It isn't very often you meet people who will take the time to actually treat you like a person and are wiling to give you the time of day. Keep up the great work. more
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Worst Company in more than a decade 4/8/2011

I was told they would fix a problem the installer created in ""three to five days."" It will be 29 days on the next working day. Promises of a ""call back"" . . . not, usually get an answering machine. Customer no service . . . the worst business we have dealt with in over a decade. more
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Best Service I have ever had 9/29/2010

I called D.T. TV and I explained to them that my TV was not working, but I worked from 9:30-5:30, monday thru friday. This company set me an appointment for two days later and they set it for 6pm. I knew they closed at six, but this company was willing to go the extra mile to help me out. They came to my house and fixed my TV, all in the same night. The repair people who came out, showed me how to adjust the picture on my tv, so I could customize it to my liking. Their prices were exceptional. I have never had such great and speedy service in my entire life. I would recommend this company to anyone that ask. I hope they keep up the great work. more
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Did nothing, took our $95.00 9/13/2010

We called DT-TV because our TV was stuck in demo-mode. After several weeks they finally came to our house. The technician,after spending 5 minutes at our house said he had the wrong parts. He took $95.00 which we thought was part of the total repair. Jasmin the receptionist informed us that the $95.00 was for an in home estimate. This estimate, which Jasmin later admitted that she didn't know if it was done, was not only never done I was never told anything in advance of an in home estimate. IN the mean time I called Toshiba, the brand of our TV and the technician walked me through the steps to turn off the demo-mode. DT-TV was going to replace the manual buttons on the TV. THIS WAS NOT THE PROBLEM WITH OUR TV. DT-TV CHARGED US $95.00 FOR COMING IN OUR HOUSE FOR FIVE MINUTES AND DOING NOTHING. If the $95.00 was for a service call, which it wasn't, they brought the wrong part. In my opinion they stold $95.00 from us, for doing no service at ALL!! iF THIS IS HOW THEY TREAT ALL THEIR CUSTOMERS, STAY AS FAR AWAY FROM DT-TV AS POSSIBLE. It just makes me a little upset what this World is coming to. What happened to paying Joe repairman after he fixed your TV. They should be ashamed of themselves, but I don't think they are. A broken TV is better than DT-TV! more
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bad customer service 8/26/2010

MY TV was stuck in Demo-mode. DT-TV came to my home to\r fix it. They brought the wrong part and ended up charging us\r $95.00 for doing absolutely nothing. Before they were able to come back literally after one month I was able to fix the problem\r myself with the help of the Toshiba 800 line. DT-TV refused to\r give us our money back even after reporting them to the better\r business bureau. Jasmin,the receptionist, was like dealing with\r an immature adolescent. Very unprofessional, and very, very bad customer serrvice. don't even waste your time with DT-TV.\r They took our $95.00 for doing nothing. just a warning. Tony more
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Great service 7/31/2010

DTTV came all the way from Longview to Montesano on short notice to service my newer model Samnsung LED TV. They brought the right parts and got the job done very professionally. \r \r I would recommend DTTV to anyone that needs service on their TV. \r \r Bill Pros: Very fast response. more
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Best Repair 5/17/2010

My TV broke and I called D.T. TV the receptionist was willing to take the time to talk with me about the repair problem. She set me up an appointment for the repair, the repair people came out to my house, they fixed the problem with my tv and answered all the questions I asked them. This was the best repair I have ever had and I would recommend them to anyone who asked. Pros: Knowledgeable,Helpful, best customer service I have ever had Cons: None more
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Serving Cowlitz and Clark County

Owner Message

  • Your malfunctioning television or home electronics may well be worth fixing – rather than replacing – if you rely on D. T. TV of Longview, WA.


    Whether you have an LCD or plasma TV, a big-screen projection TV, a home entertainment center or other electronic system, we’ll fix it correctly – and at reasonable cost.


    We’ll come to your home or you can drop off your television or electronics at our shop. Pickup and delivery service are available, as well as installation of appliances and electronic systems.


    Serving your community for over 30 years.


    Your gear will be in the best of hands. Our factory-trained repair technicians are experts in all kinds of electronics and are authorized for major-brand warranty work.


    When you choose us, you’re choosing a locally owned, fully insured company that’s been part of the community for more than 30 years.


    Call us today at 360-423-6186 to make an appointment or discuss your needs.. Have your television or home electronics repaired reliably – at a fraction of the cost of buying new – by D. T. TV of Longview,WA.


    No matter what brand or model of TV or electronics you have,we’ll repair it correctly in detail. And if it’s not worth repairing,we’ll tell you right away.


    Our technicians are factory-authorized for service and warranty work for all major brands. We also can provide you with home electronics and appliance installation.


    We’ll come to you or you can drop off at our repair shop.


    In-home service is available or you can drop off your equipment in our shop. Or we’ll pick up and drop off if you wish.


    Call us today at 360-423-8186. We’ll be glad to help you.


    For reliable electronics repair that saves you money,trust D. T. TV.


    Television repair and service
    LCD,plasma,projection and projection big screens
    Stock lamps for LCD projectors
    Home electronics repair
    Home electronics and appliance installation
    Factory-authorized technicians
    All makes and models
    In-home or in-shop service
    Pickup and delivery available
    Parts and labor guarantee available
    When you choose our company,you can rest assured of courteous,professional service at reasonable prices. We’ve been a part of the community for more than 30 years,and are A+-rated by the Better Business Bureau.


    Get the best performance and the longest life from your TV and electronics.
    Call D. T. TV today at 360-423-6186 to schedule your service appointment.

Additional information
  • Hours: Mon - Fri 9:30 am - 6:00 pm
  • Neighborhoods: Third Avenue
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