We called DT-TV because our TV was stuck in demo-mode. After several weeks they finally came to our
house. The technician,after spending 5 minutes at our house said he had the wrong parts. He took $95.00 which
we thought was part of the total repair. Jasmin the receptionist informed us that the $95.00 was for an in home estimate. This estimate, which Jasmin later admitted that she didn't know if it was done, was not only
never done I was never told anything in advance of an in home estimate. IN the mean time I called Toshiba, the brand of our TV and the technician walked me through the steps to turn off the demo-mode. DT-TV
was going to replace the manual buttons on the TV. THIS WAS NOT THE PROBLEM WITH OUR TV. DT-TV
CHARGED US $95.00 FOR COMING IN OUR HOUSE FOR FIVE MINUTES AND DOING NOTHING. If the $95.00 was for a service call, which it wasn't, they brought the wrong part. In my opinion they stold $95.00
from us, for doing no service at ALL!! iF THIS IS HOW THEY TREAT ALL THEIR CUSTOMERS, STAY AS FAR
AWAY FROM DT-TV AS POSSIBLE. It just makes me a
little upset what this World is coming to. What happened to paying Joe repairman after he fixed your TV. They should be ashamed of themselves, but I don't think they are. A broken TV is better than DT-TV!
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