Cox, Alexis, Dvm - Pet Doctors

I have been taking my golden puppy for shots .... he needed 1 more visit for a shot and de worming....\r they sent me a coupon for a free shot .... \r \r went to vet for his last shot and a deworming which had cost $12 in past visits.\r I gave them my coupon, thinking all I would owe was $12\r \r They handed me a bill for $45.... I asked them why so much, they said my puppies weight increase was reason. they got rude when I said it seemed outrages.\r \r I got home and called every vet on Ventura Blvd from Studio City - this vet.\r \r I gave them the weight of my puppy and asked how much for a de worming .... every place I called quoted me $12 .... I asked why I would be charged $45.... they said maybe they gave him a pill, which cost more. They said pill unnessescary ...... I GOT RIPPED OFF!!!!\r \r They figured since I had a coupon for a free shot, they would make it up else where .....\r this place lacks INTEGRITY!!!!!\r \r Only care about your pocket book ..... STAY AWAY!!!!! Pros: clean office Cons: Rude staff, including Dr. ONLY CARE ABOUT YOUR $$$$ more

While staff was caring of pet, they were not forthcoming with costs of procedures. After seeing bill and questioning charges (We had over $1K in costs for an overnight examination.), we were told that ""others do not seem to find the costs a problem."" We wanted our vet to at least fully disclose costs and work with us. The customer service regarding verification of charges was rude, condescending and just plain unacceptable. I would not recommend them to anyone. Pros: Parking, clean office Cons: disrespectul veterinarian, unhelpful staff more