Countryside Veterinary Hospital

Horribly expensive! more

Our family dog has suffered with undiagnosed skin disease. We have spend a great deal of time and money going from Vet to Vet with the hopes of finding a diagnosis and treatment for our beloved family dog. We were refered to Dr. Lisa from one of our friends. We found Dr. Lisa and the staff professional and compassionate. After a series of tests Dr. Lisa was able to determine the cause of our dogs skin distress and created a treatment program for our dog. We are so thankful,we found Dr. Lisa. We recommend the Countryside Vet Hospital to any one searching for superior care of their family pet. more

The skilled medical care Countryside Veterinary Hospital provided our dog, Daphne at the end of her life allowed her to live with quality because Countryside also helped us provide Daphne at home hospice care. Countryside gave our beloved Daphne the gift of living her remaining weeks with comfort and dignity at home. The treatment Daphne received at Countryside was compassionate and knowledgeable and we were encouraged to call them anytime and as often as we needed to for guidance on her at home care. Countryside also provided Daphne extraordinary treatment by finding a medicine online that otherwise would have been prohibitively expensive. Countryside Veterinary Hospital is staffed by capable, competent, wonderful people. more

My moms white cat had horrible scabs on her ear. I first took her to Dr. KIM in January , she was very helpful with the diagnosis, suspecting skin cancer and an amputation of the ear was necessary. My mom did not want to get this done and I finally talked her into a second opinion. White Oak Vet gave the same diagnosis and suggested we follow up with Dr. Kim. I found the staff to be very helpful and caring. On some things prices did seem high, cost of surgery more than reasonalbe. I am a business owner and people need to realize on Route 30 they are paying top dollar. Countryside has a big staff. A wonderful staff. And my mom has her cat!! Jitterbug is back to snooping around and getting into trouble. I say it was worth every penny. more

Called to make an appointment for my new cats a month ago. When I called I asked for prices, 1 cat needed his shots, the other I just had to establish with a vet since she was newly addopted. I specifically asked if i would be charged for 2 office vistits. The woman cleary said NO it would only be 1 office visit charge!!! Had an ok experience Dr. Lisa was friendly and informative. Went to pay my bill and it was $70 more than I had expected, they charged me for 2 office visits. I told them what I was told when I called and made the appointment and they said I was mistaken there must of been a misunderstanding. If I would have known they were going to charge for 2 office visits I would have called around or utilized a rabies clinic!!! We will be going to a new vet, I will not go back to Countryside. more

They are dishonest and don't admit the mistakes of their staff! Receptionist doesn't relay entire conversation so your side of the story is just that - a story. Manager, Dottie, is unprofessional. Even when you spend over $600 on a cat's visit (a cat had a colon problem), they will not admit giving the wrong prescription and will not refund the money back ($34). They don't care loosing a customer over $34 that their receptionist/technician wrongfully prescribed. more

This is an excellent hospital! We have had all of our pets treated here for many years - even when the outcome was not good we knew the best care was given by Dr. Lisa and Dr. Kim and the staff. We just brought one of our pets home after a few days hospitalization and yes, it was costly, but justified. My pet received care in a fully equipped facility, was able to be diagnosed and treated quickly because of this and the expertise of the doctors. more

This is the worst hospital in PA. My dog was in the first time when he was diagnosed with diabetes, and Cushings Disease. He was there 8 days and the total was 3000.00. Well he got sick again last week took him back and he stayed another 6 days totaling 1500.00. When he was getting sicker I took him to Schrader Veterinary Hosp where they diagnosed him with pancreatic cancer(we had to put him down today). Countryside killed my dog! They knew about the cancer and never told us so they could continue to make money off of my poor helpless animal. So unfortunately he spent the last days of his life in the hospital all alone. They pray off of people that love there animals. They know we will pay any amount to keep them healthy. Dr. Kim who can't even look at you in the face, and Dr. Lisa who is just plain rude are money hungry sneaks and liars. Cons: KNOWLEDGE, THIEVES more

We have taken our dogs there since 2001. They have had their fair share of health issues over the years, and the staff at Countryside has always gone out of their way to make our animals loved and cared for in the best possible way. A few years ago when one of our beagles passed after a long battle with heart issues, the vets and staff at Countryside sent us a beautiful and thoughtful hand-written note expressing their condolences. With the recent need to put another of our sweet dogs to sleep, we've experienced the love and respect for our family in this very difficult time. If you are in need of a vet for your family's pet, this is the only place to go! Pros: courteous, truly animal-loving, accessibility more

I've been taking my Shih Tzu to Countryside Vet Hospital since he was a puppy and have not had any problem. The ladies are courteous and helpful. I work in the medical field and have contact with many vet clinics so I am more familiar with the method of operation. Any vet clinic will ask for a deposit before treating a major illness, unless your pet is covered by an insurance plan. Animal care is very expensive and your local vet won't work for free. I'd suggest a health plan for any pet that you care about, after all your pet is a family member too. I am very satisfied, they helped my shih Tzu get thru a bad case of Kennel cough. more

This is the worst hospital ever. I will never take my animals there again. They have had my dog for 3 days and it is very hard to get them to keep me updated on her condition when i call in and ask how she is doing they are very rude. Before they would even treat my dog they wanted a 500$ deposit they are wayyyyyyyy over priced and not willing to work with you at all!!!! These people use the love you have for your animals to get money from you. My dog was very ill otherwise i would never ever have left her there. They are not helpful in anyway and constantly give me the runaround. They have not kept me involved in the medical decisions about my dog nor have they informed about anything they have done for her. Dr. LISA is a joke and very rude!!!! Take your animals anywhere but here. more

I am a Licensed Veterinary Technician. I highly recommend Countryside. I do not bring my personal animals to the clinic because I live out of state, and use my own hospital. I have my parents bring their animals there. The DVM's, technicians, and assistants have always given the best care for animals that I have ever experienced in a general practice. I do agree that they tend to have higher prices, but I also believe that you get what you pay for. I would take their expert medical care over a lesser priced animal hospital any day. The professionals at Countryside are the only people I would trust with the care of animals, other then myself. Pros: Wonderful patient care!!! more

I agree with the other review, this place is in it for the money. They schedule unnecessary tests, and charge exorbitant amounts. They use the love you have for your pet to get you to pay. My dog has a chronic disease and I have been taking her there since she was a puppy, I will never take another animal there, they have milked me for thousands of dollars. The only reason I stay is because they know her condition well and they do give good care, but I am running out of money. My dog is old, and I just don't want to change vets. I just got two new kittens, and they will never go there. I took them to a clinic, and my bill for both of them was $32.00, shots and worm medicine, amazing, I'm used to paying over $100.00 every time I go to the vet. Pros: Good care Cons: very expensive more

We had been patients at Countryside Vet for over 3 years, when they diagnosed our Dog Lewie, with cancer. After telling us the devestating news, my husband and I proceeded to the counter, where the receptionist told us that our bill was $432., my husband and I who had received an estimate of $230 earlier that day, questioned the high fee. The receptionist told us that Clavamox, the antibiotic that they perscribed was $165 dollars, Deramaxx, the antiinflamitory was $92.00. We pleaded with the receptionist that we only could afford $300, and requested payment arrangements for the remainder, which they refused, due to ""policy"". We then requested that we pay $300 and return with the remainder the following week, they again refused. The receptionist suggested that she call the vet tech to see which medicine that she would recommend, since we could only afford one. Even though we wanted to give our dying dog everything that he needed, We only left with the Deramxx. After the inital shock had calmed, I realized that I probably could get the antibiotic online, after a bit of research, i found both perscriptions for more than half of the price that this vet wanted to charge. When I requested a refund on the unused portion, they again denied my request. When I requested that they approve an online perscription, they told me that they did not feel that I would be able to get them online, and even if I could, there would be a fee. Cons: Over priced and No consideration more