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Cosmopolitan Carpet & Rug Cleaning Services

4.9
200 reviews
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id: 30625399
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2226 Michigan Ave Suite B
Arlington, TX 76013

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(682) 777-9518
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Main categories:

Rug Store

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Other

Reviews
( 176 )
( 21 )
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( 2 )
( 1 )

Best

Very satisfied. RESPONSE FROM Cosmopolitan Carpet & Rug Cleaning: Thanks for the great review!

Worst

I was told by the company and the technician that. they could get the pet stains out with the pet treatment. I would not recommend or ever use them again.

Outstanding!!!! 7/4/2017

Cosmopolitan Carpet & Rug Cleaning is fantastic...the customer service and professionalism from the time you make your appointment to them cleaning your carpet is top notch! I have had the pleasure of using them for my carpet cleaning needs for the past 7 years and I would not use anyone else...thank you Cosmopolitan for the outstanding service and thank you Sergio for the great care you took in cleaning my carpets. The pride and professionalism you displayed is awesome and you show how much you enjoy working for such a great company! RESPONSE FROM Cosmopolitan Carpet & Rug Cleaning: Wow! Thank you so much for the great review! We are so happy to have great long time customers like you. more
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Professional work 6/21/2017

Great job very conscious more
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Excellent Service 6/17/2017

This is the second time using this company and my carpet always looks like new once they're finished! more
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Very Well Done 6/13/2017

I recently hired Cosmopolitan Carpet and Rug Cleaning for the first time to clean the carpet upstairs and on the stairs themselves. The job was very well done and is still holding up well even now. I would definitely go back again. I would say the price was fair. The technician was very nice a professional, a very good guy. All I can say is "keep up good work!" more
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Good Experience 5/31/2017

I think they did a good job. I recently hired them to clean the carpets in my home, and everything turned out just fine. The technician who did the carpet cleaning arrived on time to the scheduled appointment, he was polite when he spoke to me, and he conducted himself in a professional manner. Overall, I am happy with how my carpet looks now that it has been cleaned, and I am pleased with their customer service. RESPONSE FROM Cosmopolitan Carpet & Rug Cleaning: Thank you for the great review! more
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Great Job 5/30/2017

This was the first time we used Cosmopolitan Carpet & Rug Cleaning. We used them at our business location to do a little spot treatment and also some surface cleaning. They did a great job and we would use them again. We will also recommend them to other people and other businesses. RESPONSE FROM Cosmopolitan Carpet & Rug Cleaning: So happy we could help and than you for the kind words! more
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Excellent Carpet Cleanning Service 5/17/2017

This an amazing company that go above and beyond to give you excellent service. My carpet is old and worn and they give it the same care as if it was brand new. I would recommend this company to anyone. Their customer service is superior! RESPONSE FROM Cosmopolitan Carpet & Rug Cleaning: Thank you so much for the glowing review! more
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Overall Fine Work 5/10/2017

Cosmopolitan Carpet and Rug Cleaning just did an overall fine job! They were very nice people, were on time for work, and overall just did some real good work! They are very recommendable and I have no complaints at all! more
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excellent experience 4/28/2017

very professional. great service. will use again RESPONSE FROM Cosmopolitan Carpet & Rug Cleaning: Thank you so much for giving us such high marks! We appreciate your business! more
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Very Happy With Our Carpets 4/24/2017

We had Cosmopolitan Carpet take care of some rug cleaning a few years ago. They did such a nice job that when the occasion arose again recently, we knew we would go with them. The pricing is great, and all of the workers are very professional and very nice. We enjoy everyone we work with there. We do not have many area rugs in the house, but when we do need them cleaned, we know that we will definitely call Cosmopolitan! more
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Polite, professional, they show up on time and do a good job. 4/21/2017

Cosmopolitan Carpet & Rug Cleaning are very good and I have been using them for a long time and I will definitely continue to do so. I would not use anybody else, they are polite, professional, they show up on time and they do a good job with the cleaning. more
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Great job! 4/8/2017

Thank you so much! I wanted my carpet cleaned before I put my house on the market. Eric did a great job and my house looked great. more
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My rugs look like new. The service was excellent and quick. I couldn't be more pleased. Very friendly and helpful. 3/28/2017

I highly recommend this company. RESPONSE FROM Cosmopolitan Carpet & Rug Cleaning: Thank you so much for the great review and we appreciate you spreading the word! more
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Excellent job. Employees were polite, friendly and professional. 3/15/2017

I've been a customer for 7 years and have always been happy with the service I've received from Cosmopolitan. RESPONSE FROM Cosmopolitan Carpet & Rug Cleaning: We value you as a customer and thank you so much for the great review! more
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Great service 3/14/2017

I have no complaints. The scheduling was quick and painless and the professionalism was top notch. RESPONSE FROM Cosmopolitan Carpet & Rug Cleaning: Thanks for the great review! more
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Always a Five Star Experience 3/13/2017

The service techs are very professional, they always show up on time and scheduling is not only easy but they will come on Saturday's. I have used Cosmopolitan Service for many years and will continue to use and recommend them! RESPONSE FROM Cosmopolitan Carpet & Rug Cleaning: We appreciate your kind words and value your business! more
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Wonderful people to work with from the time they came to measure the house to the cleaning. Everyone is customer focused. Great company and will use them again and recommend them to others. 3/6/2017

Wonderful people to work with from the time they came to measure the house to the cleaning. The company is customer focused and it shows. I will use them again and will most certainly recommend them to others. RESPONSE FROM Cosmopolitan Carpet & Rug Cleaning: Thank you for the great review! more
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Great job! 3/5/2017

14 yr old carpet looks like new again - awesome service! RESPONSE FROM Cosmopolitan Carpet & Rug Cleaning: Wow! That's awesome glad we could help! Thank you for the review. more
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Great Customer Service 3/3/2017

I hired Cosmopolitan Carpet & Rug Cleaning to clean one room. They have a minimum policy about their fees, and so the rate they gave me for the one room seemed more suited to cleaning rates for three rooms. They did give me a little bit of a discount, but it still seemed high. However, their customer service was great, and the cleaning technicians were professional, arrived on time, and explained the process to me clearly. They were good, but there were a few spots they couldn't get off the carpet. RESPONSE FROM Cosmopolitan Carpet & Rug Cleaning: Hi Anna, Thank you for the review and so glad that our service and professionalism were appreciated as we strive to provide quality work at a reasonable rate. We were happy to give you a discounted rate and when you scheduled I thought you were happy with it? I understand that some of the stains did not come out with cleaning as some stains require additional treatment. more
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Owner Message

  • We, the owners are very involved in day to day operations. We started out as a carpet cleaner in the early 1980's. I still actively continue to learn new things, keep up with the latest technology in floor care & know the best products to use for each type of floor care. Cosmopolitan is a true professional company with longevity and prosperity. We pride ourselves on the fact that we do not work out of our house, as most carpet cleaners do! We own a building where we have an in-plant rug cleaning facility and where you can drop off your rugs to be cleaned. Our technicians report to work here and keep the vans here, where we also have a disposal facility for the dirty water from cleaning. I have talked to many carpet cleaners and asked the question where you dump and most often the answer is wherever!
    We provide a quality service and to do the right thing, we don't claim to be perfect but strive to be!

Additional information
  • Hours: monday: 08:00-17:00, tuesday: 08:00-17:00, wednesday: 08:00-17:00, thursday: 08:00-17:00, friday: 08:00-17:00, saturday: 08:00-23:59
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