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Cortese Ford Lincoln, Inc.

5.0
45 reviews
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id: 27655572
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2500 W Henrietta Rd
Rochester, NY 14623

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(800) 501-6470
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Best

Outstanding service from Joe on selectin the right Auto for my needs. Many thanks to Shane explaing the Sync features to me + my wife. I will continue telling people how happy I...

Worst

All reviews seem positive

Extremely satisfied. 8/5/2011

Extremely satisfied. Special mention toward professional and approachable manner I was dealt with by Tommy of Cortese Ford. Followed through with everything promised. more
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very friendly and helpful. 8/2/2011

Both Tim and Dan were very friendly and helpful. Tim was very knowledgeable regarding the MKX. He was a good saleman, but not pushy. When I picked up my vehicle he patiently explained everything to me. I would recommend Tim to my friends looking for a car. more
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I was able to get the information I needed quickly 7/28/2011

I was able to get the information I needed quickly and at my convience. Their persistance helped me to make an appointment and not put off this important task more
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overall ecstatic 7/21/2011

Was a great experience and I am overall ecstatic about my decision in leasing my 2012 Focus from Shane! I definitely would do it all over again. more
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They were quick with there online response via email 7/18/2011

They were quick with there online response via email and then the follow up with a call. more
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VERY POLITE,PERSONABLE AND KNOWLEDGABLE 7/18/2011

OUR SALESMAN SHANE CHAPIN WAS VERY POLITE,PERSONABLE AND KNOWLEDGABLE ABOUT THE AUTOMOBILE.WE WERE VERY SATISFIED WITH HIS PERFORMANCE more
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They were quick with there online response 7/7/2011

They were quick with there online response via email and then the follow up with a call. more
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They just made customers for a good long while 7/5/2011

I have to be honest - buying a car is NOT something I look forward to. It is such a major expense! And I want to make sure that I've received a fair price for a high quality item! I truly believe that is just what we got from Cortese Auto. The vechile we purchased was for our teenage sons. Their safety was our top concern, pricing second. This will be our 9th Ford so we believe in the product - now we believe in the dealer as well!! They just made customers for a good long while as we are certain to send our sons there for their 2nd, 3rd, 4th cars... more
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The dealership was neat and clean. 6/30/2011

Tom was a nice salesman and answered all our questions. The dealership was neat and clean. The process to purchase a car went quickly, which we appreciated. The car we purchased was deatailed and cleaned before we picked it up. Overall this was a good experience. more
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thank you for your time and attention, 6/15/2011

thank you for your time and attention, I am having a blast with my new truck...thank you again and I will definately be recommending Cortese for anyone interested in vehicle more
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true professionals!! 6/10/2011

This Dealer doesnt pull the typical car dealer crap..example pressure sales, unreal advertising etc. Went the extra mile to make sure the car was like new and spared to expense at making the car perfect and me and my wife happy. They have earned a customer for LIFE. Thanks again Mr. Cortese, Erik Smith, Michelle Scott, Dan in Service, and Joe in Finance..You guys are true professionals!! more
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pleased with the service 6/3/2011

Thanks very much for taking care of my truck. Sorry I missed you before I left, but I wanted you to know that I'm pleased with the service you've given, and will be back again.All the best, and thanks again more
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personable and helpful 6/1/2011

representatives were very personable and helpful more
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excellent service 5/23/2011

I do want to thank you and the rest of Cortese for the excellent service provided on the day that I was in more
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He made the hassle of buying a car very stress-free. 5/19/2011

Service with bob harmer was good. Paperwork was quick, easy and painless. He made the hassle of buying a car very stress-free. I would recommend him to a friend or colleague. Thanks! more
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friendly and professional. 5/17/2011

The staff at Cortese were very friendly and professional. They were very willing to answer any questions that we had, as well as test drive many vehicles until we felt comfortable with our decision. I truly feel that we purchased a great car at a great price. I will be buying my future cars from the Cortese Auto Group, as I look forward to another great experience. more
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I considered your service very good 5/13/2011

I considered your service very good and informative in my decision, thank you. more
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honest, forthright, to the point. 5/10/2011

honest, forthright, to the point. i searched my vehicle on line...found what i was looking for. called and set an appointment. they financed me in a matter of minutes, gave a me a great value for my trade in...and i was done in a half hour. No terrible negotiating like I have gone through at other places. loved the experience at cortese so much that we went back and bought my wife a car there 6 months later… and we will be back. thank you to steve, pat, john and tim in service. My used car feels and rides like new. Easy to see why they’ve been in business for so long. Thanks again. more
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Kerri Termini is an outstanding title clerk 5/6/2011

Kerri Termini is an outstanding title clerk,i wish everyone had her attitude and professionalism,she went out of her way for me and i sincerely appreciate that.She is an asset to your dealership.Thankyou very much more
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i love cortese service 5/2/2011

what can i say. before i started dealing with cortese...every experience i had with a service center or dealership was subpar to say the least. the people at cortese give you estimates that they stick to! and my car is always ready in one day! on top of it...i drop my car off and the courtesy shuttle takes me to work...and picks me up! i love cortese service and have already recommended them to several friends who have gone there and experienced the same level of satisfaction. hats off to whomever is running that place...they make me feel like a valued customer more
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