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Comfort Windows

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1380 Scottsville Rd
Rochester, NY 14624

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(585) 235-7839
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Comfort Windows - Rochester, NY
Reviews
( 71 )
( 24 )
( 4 )
( 6 )
( 7 )

Best

have referred tom porto to 2 of my family mem`bers and they are totally satisfied with his service

Worst

Some windows installed upside down. Trim work not consistent.

THE TIME LINE WASNT BAD BUT WE HAD TO CALL TO FIND OUT IF THEY WERE READY AND WHEN THEY WOULD BE INSTALLED 8/21/2014

THE 2 MEN WHO INSTALLED THE WINDOWS WERE EXCELLENT AND DID NOT RUSH AND CUT CORNERS. I KNOW ONE WAS KEN BUT IM NOT SURE OF THE OTHER ONES NAME BUT I WOULD REQUEST THEM NEXT TIME more
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Quality product but overpriced 8/20/2014

The windows are of very high quality however they are overpriced. The installers did a very good job but 5 out 16 of the windows had issues closing & locking properly. The service rep that came out to assist the installers with the problem was not knowledgeable at all and quite discourteous & short with me when he couldn't solve the problem. Basically telling me that I'd have to live with the issue. The installer finally contacted the regional general manager who then instructed him on how to properly fit the problem windows. He then showed us the method to do this should we have problems in the future. more
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Super Job!!!! 8/15/2014

Completely satisfied with all the work done!! Nick & Andy were the best very professional from beginning to end!! more
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good work (measur twice cut once) 8/15/2014

They did a good job.I had my exept windows done the picture window great job just minor adjustments.After seeing the good job they did on those windows,i ordered a picture window,another good job.But now I started having problems with the picture window,they measured wrong and the windows were hard to close.They replaced the window and one slider.In between that I ordered a storm door for the front. they did a great job on that door.At the same time they replaced the slider.Now I can't get the sliders out to clean them again wrong measurments ,have to order new sliders.this will the 3rd time they have to replace the windows.I now having a problem closing the windows again,plus the locks on the don't line up with the logks on the other slider.right now I'm not a happy camper.Soultion to this problem have the same team install the windows that have a problem NOW WHAT more
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Great! 8/13/2014

Comfort Windows Buffalo has installed windows and doors for my home, and the product is just perfect. Their workmanship is outstanding and the installers are professional. They've done a great job, and I would recommend them! more
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Totally disappointed 8/11/2014

I was completely disappointed with Comfort Windows Buffalo. First off, they made an appointment with me first, but cancelled their appointment with me for another customer, and I had to reschedule. They basically blew me off for someone else. Then, when they were measuring windows, they forgot two windows in the garage, and they left those out of the price they quoted me. I ended up having to pay more than I expected to pay, once they added the garage windows to the project. Also, I asked them to put gold rims on the base of the windows, to make them look "pretty", but they forgot to! They did not charge me for this service, however, but still, it would have been nice to get what I asked for. more
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Great work, and they cleaned up after the job was done. 8/11/2014

Overall, the experience was good. The job was done in a timely manner and the contractors were very nice, and cleaned up their mess afterwards. So far so good. more
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Very happy with windows and anticipating a cozier winter. 8/3/2014

I am very much enjoying the Comfort windows I bought from Mitch Brillon. He was very helpful. The teams measuring and installing were polite and professional. The windows are a joy and I look forward to a winter without those old drafts. more
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Professional and friendly 8/2/2014

From beginning to end, my husband and I knew that we made the right decision to with this fine company. more
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Graet and professional company and the windows are the best quality. 8/1/2014

I love my windows and I am hoping to replace all the old windows in the near future. The salesman was great and helpful regarding any questions I had. The installers were very professional and did an amazing job on the installs. I am very satisfied. So far I ahve had 10 windows done more
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Did a great job 7/31/2014

I had Mitch Brillon give me an estimate for a new bath tub with walls and a ceiling. He explained the various options fully and was extremely knowledgeable. I had the instalation done and was very impressed with the installers. They were very polite and exyremely proffesional. They wee also very neat which some other contractors that did work for me were not. I will definetly contact Mitch in the future when I need work done. more
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Great service 7/31/2014

Love our tube and and shower liner,easy to clean . The service was fast and efficient.thanks more
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Crawl-space insulation work & new cellar window 7/31/2014

I was very satisfied with workers while they were at my house doing their work. Amazed how efficient and professional they were. Hopefully I'll experience warmer floors as result of the work. However I was told Comfort would be calling to setup time to come check air quality from hot water heat and furnace. This is to be sure nothing was changed in air flow during work they did. As yet no contact has been made. more
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excellent 7/31/2014

We will definitely use them again. more
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Flawless! 7/29/2014

Comfort Windows Buffalo put in a front picture window in my home. There are no gaps or joints showing. The installation was flawless. My son has used them before and was very happy with them as well. The window is beautiful. I would definitely use them again. more
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i am completely satifised with work done by comfort and would seek them to do any future projects i needed. 7/29/2014

The sales team and installers were great, only compliant i have is they do not do roofing :) more
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Overall a very good experience 7/27/2014

Our only complaint is the end where the drywall was placed and the compound was put in place I had to take over and complete the finishing work. I did not know that I was going to have to do that. Other than that the window is great. the installers were nice & friendly. more
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