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Comfort Windows

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1380 Scottsville Rd
Rochester, NY 14624

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(585) 235-7839
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Comfort Windows - Rochester, NY
Reviews
( 71 )
( 24 )
( 4 )
( 6 )
( 7 )

Best

have referred tom porto to 2 of my family mem`bers and they are totally satisfied with his service

Worst

Some windows installed upside down. Trim work not consistent.

i love my new windows,the installers were very professional and did a great job in a timely manner! 1/31/2015

I have to give this company a 5star rating because they sold me quality windows, they installed them effortlessly which demonstates experience, also there was no clean-up to do upon their completion. These windows not only look great but are easy to use. Thanks comfort window! more

they were the best windows I could find and priced right. they did a very nice job insalling them 1/26/2015

they did a very good job installing them. and replaced any wood that was rotted around frame more

Too much cold air coming in around windows 1/26/2015

Had to put rope caulk around inside of new windows due to cold air coming in more

very good 1/24/2015

Top notch company to do business with, quality product. Customer support is good. I had a problem with the window dividers and they fixed everything with no hassle. more

Waited a while for job to be completed 1/22/2015

The service/experience I gave four stars due to I had to call and ask when delivery was going to take place after waiting 8-10 weeks for them to call me. The experience would have been better if they had not scheduled to come and finish the job yet canceling last minute the two days which my husband and I had taken off work to be here so they could finish and get paid for the job. more

Terrific experience 11/30/2014

Very professional! From start to finish. The group who put in my windows were outstanding! They really knew what they were doing left my house clean in and out what a team. I have recommend your business to all my friends and family! Thank you again for making this process a total breeze! more

I had 5 windows replaced with new Comfort windows. 11/28/2014

From the initial contact with the salesman, Bob, to the final installation I was truly impressed with the professionalism of the Comfort Windows team. Bob provided information on the different types of windows without trying to pressure me to spend more then I could. He was very helpful and informative. The installers were great from start to finish. They explained what was going on and were proud of the excellent work that they did. It has been over 2 months since I have had them installed and I love them! more

very satisfied so far 11/23/2014

pleased with service and response to a problem more

some pleasentries, some not so good 11/20/2014

Our house was sided over this past summer. The crew chief, Ken, was very knowledgeable, meticulous and thorough. His helper, Jeff, at times could be snarky, disrespectful and inconsiderate to my wife's request for him to be careful around her expensive plants. Many were trampled with what appeared to be intent. I have had to reattach a long piece of siding on the back deck on three occasions. Each time there was little or no wind which may have attributed this. Jeff was responsible for the installation of the siding in the affected area. Ken likewise had to go over several areas which were shoddy work and not up to HIS standards. It will be interesting to see how the job holds up over the winter. more

Great work but not cheap 11/20/2014

The windows were here in a timely manner despite all the business they must have generated from the Erie County Fair. Communication for installation was great as they were here right when they promised. Workmanship inside was very neat and professional. Time will tell how well the windows hold up. We've had similar windows installed by others and I wonder just how different any of them are. These appear fine but at $600+ per window they are not cheap by any means. Only problem I had was that the installers were heavy smokers and although they never smoked inside the house, they reeked of smoke. As a result I had a sinus headache until the following morning.. more

Good quality and value. Unhappy with lack of follow up from salesman after making the sale 11/19/2014

Good guality and value. My salesman forgot about me after making the sale and didn`t return my calls more

Outstanding job! 11/17/2014

The crew arrived on time and got right to work. They did a fantastic job installing my windows in record time! Not only was the work they did exceptional, they ensured everything was cleaned up prior to leaving. Look forward to doing business with Comfort Windows again! more

Very happy! 11/17/2014

The quality of the windows was impressive and the installation went great! more

So far so good. 11/17/2014

I told my mother in law about comfort windows and she had two window put in. Her name is Judie Bryant and i am still wanting for that CHECK. THANKS more

Overall satisfied 11/17/2014

There were a few hiccups from the first appointment to the day of my doors being installed. I almost didn't hire Comfort because the salesman didn't mesh well with my husband and I. Two different managers I spoke to about two separate incidents were corrected. They seemed to want to make sure I was happy, which I appreciated. I love my new doors and would consider myself a satisfied customer! more


the 2 installers worked efficiently & effective together 11/17/2014

the two guys worked well together, kept me informed i did have to make a follow up phone call to get one of the screens replaced more

Excellent 11/16/2014

We were very happy start to finish.Starting with Joe that came out to explain and help us to decide what we wanted done he was very polite answered all our questions, very nice to deal with.The next step were the installers, Ken and Jim did a great job.Ken was fantastic .When they were finished it was a job well done.They were neat , efficient and very friendly. Thank you ,Comfort windows more

Great service 11/16/2014

We had found a crack in one of our windows and they came out right away to take a look and replaced it with no problem. more

very professional 11/16/2014

Comfort Windows were very professional and did a awesome job. The two men they sent out were very good. They clean up after the job was done. And my bathroom look fantastic. more
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  • Windows Doors, Siding Sunrooms, Insulation, Basement Remodelling.. WINDOWS,DOORS,SIDING,SUNROOMS,INSULATION,BASEMENT REMODELING

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