Comfort First Heating And Cooling

Fast and accurate service more

They came out to fix my ac unit over a year ago. I liked the service they did I signed a contract with them to clean and maintain my ac unit 2 times a year. They are always on top of it. Very good service very nice technicians. more

Great experience. Ryan G was our technician and he was thorough, friendly, and just a pleasure to work with. Comfort First kept me updated on the schedule, status of parts, and time for appointments. They came when they said they would and did what they said they would do. Very happy. Thank you. more

The young man who comes twice a year to service our AC unit always does a thorough job. He is timely, polite, helpful and knowledgeable. The service is very pricey however. I pay over $100 an hour for the maintenance. Hopefully, I'll get a few extra years out of my unit. If the cost were more reasonable, I would recommend to my friends and neighbors. more

I am a member of a home warranty service that uses Comfort First for Heating and Cooling requests in my area . I was so happy with the service I got the first time I needed help , that I requested that they please make sure that I got Comfort First again this year when I had another problem . Hanna was helpful and polite on the phone and the service rep , Steve , was polite , efficient , knowledgeable , and on time both times that he came to my home . more

Brandon came on his day off to explain installation and to measure everything up. Excellent employee. Installation quick and efficient. more

The technician was very professional and knowledgeable. Arrived on time . more

Our experience with comfort first has been excellent, from call out to the installation of a new heat and air system. Appointments were on time and everyone was very efficient and courteous. Brandon went through the different options on the new systems available and gave us great advice. Will definitely be using this company for our regular maintenance. more

Very professional & got the job done .. Highly recommend.. more

Very professional workers. Did not have to wait for service. Was very pleased withe company. I hope American Home Shield will always use this company. more

On time and pleasant more

I would highly recommend Comfort First Heating & Cooling services to anyone who is in need. From the owner, to the scheduler - the installers to the team that performed the finish work - every aspect of the project was performed with care and efficiency. I am Very Satisfied. more

First Comfort worked with us to replace our furnace and a/c working around our schedules and taking care to make sure we knew what was happening at each step of the purchase, install and subsequent steps. Thanks! more

Could not be more satisfied from the estimate through the final proposal and the professional installation. The cooling in my house couldn't get any better than the system they installed. I feel very comfortable having Comfort First taking care of my heating & cooling for many years. more

Service personnel were on time and worked as a team to complete my maintenance within an hour. Knowledgeable, professional and great customer service. more

Overall great service from beginning to end. The project manager Renee took the time to explain every detail. The service technicians were very professional. The system itself has more than met my expectations. Very appreciative... more

My wife and I needed to replace a 22 year old air conditioner, and Comfort First was one of three companies that we planned to contact for proposal. Kelli Bergeron was the first representative to make an appointment with us. Kelli did an excellent job of measuring and her presentation as to our options was superb. So much so that we were confident that Comfort First would be our choice. We saw no need to look into other companies, and told Kelli of our decision. Installation of the new air conditioner was done April 21 by Jeremy, Darron and Manny. These men were fantastic. From the moment they arrived until the time their work was completed, they worked non-stop with no lunch break! Jeremy did a thorough job of showing us the features of the new unit. In addition, he explained the features of the smoke/carbon monoxide detectors, and the new thermostat. It was obvious to us that Jeremy really knows these systems, and knows how to explain them clearly. The site cleanup was perfect both inside and outside the house. We also need to acknowledge the friendly "behind the scenes" women, Beth and Krysta. We appreciate their prompt phone calls when the installation was held up for a day, and their handling of a Town of Cary permit issue. We are very happy with the work done by Comfort First, and we will certainly share our experiences with friends and neighbors. more

We are having a wedding at our house in a couple of weeks so the air- conditioning was crucial and the mechanic arrived on time, they were competent, quickly diagnosed the problem and repaired it. Thank you. more

New customer to Comfort First and am so glad I made the change. The customer service staff is awesome. Daniel was so polite and patient and explained everything. There was no "pressure" sales when I called to inquire about protection agreements. Then Carl the technician was absolutely amazing. Very thorough, knowledgeable and professional. Extremely courteous. I am also thrilled that you are a service provider for American Home Shield. It's important to have one company care for your home's heating and cooling system. Have and will continue to recommend Comfort First! more

From the time the technician notified us of our old system's failure to the completion of the installation of the new system all personnel at Comfort First were helpful, considerate, neat, superbly competent. more