Colorado Window & Door Company

Thanks for the tips guys i don't know where they got all the reviews maybe from customers that dont know better or have never hired a good contractor but this company is terrible look else where they might be cheap with their stucco windows and all the cheap work they offer your better off hiring mexicans and pulling the permit yourself at least your in control anyways this company is def not legit work is all sub and thus no quality control making their might be some good workers here but if your up for the gamble go ahead more

Their Stucco is terrible after 3 years my stucco started to crack and rot around chimney and windows don't hire this company for stucco not professional at all. unless you like pee all over your shed or if you have any questions they don't speak English so if you change your mind during the job your done for NOT RECOMMENDED i learned my lesson. more

Had windows installed in March of 2011. Had a few problems with the installation and called to have them corrected. Eventually, after calling several times the installation problems were taken care. From the very first day we reported that there was a problem inside the window of the sliding glass door. Scratches inside the door were reported. This problem was totally ignored. I have called at least 7 times since then and the problem is still not corrected. I was told two weeks ago that someone from the manufacturer would call me, that the problem is not Colorado Windows and Doors. I have heard from the manufacturer (Alside) once and was told they would replace the door without looking at it. Have not heard from them again. The people in the office at Colorado Windows and Doors told me that they had a LOT of customer service problems at this time time and are unable to keep up with them. The sales rep has been fired and they have different people in the office. I talked to Eric, who I was told was one of the owners; the response has not been satisfactory from him either since I can not get the service I need. My other problem is that we were told the people who referred us to them would get $150 as a promotion. That has also not happened as of today. I was told several weeks ago that would happen right away since I have made them aware of it. So far, nothing at all. I have given them the name and phone number of the person referring us to them on three different occasions. Last week I left a message on their machine, since nobody picks up the phone any longer, and told them I would report them to the BBB and to please give me a call. Again, no response. This is a company that I was told prides themselves on their customer service....well, I am NOT impressed and would NEVER refer someone to do business with them. From the very beginning Champion Windows has been put down by the sales rep for their advertising and their customer service...now I am wondering about Colorado Windows and Doors. NEVER AGAIN...but I will pursue the problem I am still having at this time and will tell everybody about the lousy service I have received. more

Cannot say enough...the house looks great! So glad to get rid of those old, drafty windows and the stucco and stone work is a wonderful change for the ugly siding we had. Why did we wait so long? And, the guys doing the stucco work and window installation were AWESOME! Thank you Jeanne for all your wonderful suggestions - your attention to detail and excellent product knowledge left us with an overall wonderful customer experience after talking to so many other less than professional sales reps in the area. Colorado Window & Door has two thumbs up from us! more

Nothing but positives for the quality of work and the service received. These are honest, hard working people and I would recommend them to anyone wanting quality windows and stucco! As for the negative comments on here, I suspect they treat everyone poorly. With any home improvement project, issues can come up. When they do, call the company and calmly explain the situation. We did this, and found the response from Colorado Window & Door and our sales person to be above and beyond expectations. Thank you Jeanne, Elke and Brett! more

Great company to do business with!! My husband and I both wanted to basically create a ""maintenance free"" exterior on our home-no painting, little cleaning, etc. Colorado Window and Door Company came out and replaced all of our windows with Sun Clean Glass, they replaced our gutters and installed new fascia with the color of our choosing, hence, pre finished color, NO MORE PAINTING!!! They stuccoed our entire home, including the soffit, which we absolutely love!!!! Our sales gal and the entire four crews that came out to work on our home were friendly, clean and did such wonderful work. We are so happy to have found a company that could help us with all of our needs. The work flowed....first the windows and doors, then right after, the stucco started, then the new fascia and gutters. Sales people, office staff and the crews did an exceptional job! Pros: Highly Recommend more

It is with pleasure that we extend our warm thank you for all your assistance in the installation of our double front doors. It was a professional team effort from the intial selection of the doors,hardware,installation and final touch-up. Thoughout the process it was an enjoyable experience. The installation team was mindful of the winter weather and kept the opening of the doors to a minimum. The clean up was an ongoing process and left the area in excellent condition. You can rest assured of only positive feedback to our friends and neighbors about the doors. You can also use us for a reference and site visit for your customers.\r Best regards, GN Pros: Professional team more

Anyone can write a review (or several reviews). My advice is to talk with Eric and Elke. Tell them your concerns. They will and do respond in a professional manner to take care of their customers.\r In 2005, Colorado Window and Door replaced the windows and patio door in my home, including a 10'x6' single pane picture window that they converted to a strikingly beautiful 5-light bow window with two vertical crank-out casements. They created a solution that gave me ventilation in the summer and warmth in the winter all wrapped up in a design that enhances the beauty of my home.\r Recently, an issue developed with the casements in this very large window. After having a factory rep evaluate the window, CD&W sent out a crew who developed a solution that not only corrected and supported the window but also kept the aesthetic beauty of the window and my home intact. Pros: Locally owned by people who care more

I called to get an ESTIMATE for my property and was told they didnt have time. I guess if they are too busy to give an estimate, then they are to busy to stay in business. I wouldnt even bother with them. Cons: Person answering phone more

I hate to jump on the ""bad business"" bandwagon here, but I just have to. I am so upset I am crying right now. I called to check on my order/installation, because they said it would be 3-4 weeks. It has been 5, so I was calling. I was yelled at. A lot. Cursing. How is that a way to treat customers. I wanted a local company and I thought it would be okay. Its not. Now, I am trying to get my money back and that just made it worse. It was almost treatening how scary the phone call was. I hope this never happens to anyone else. \r \r I hope this company works on their customer service problems. Wow. Pros: local, but not much else Cons: hard to get help more

We had the estimate done, in Mid May. When the second week of June pasted by with no contact from the company my husband contacted them on a Thursday. We were promised a call on Friday. When Tuesday came rolled around, we called back. The receptionist started to raise her voice with my husband, and when it became unacceptable, he hung up the phone. We received a phone call to our home from the same receptionist, and I proceeded to answer. I was greeted with screaming, demanding to talk to my husband, I asked her calmly to check her attitude and she could call back. She continued to cuss, until finally I handed the phone back. He asked to speak to the owner in which she replied ""I am the F-ing Owner"". He hung up again. We then received a call from the guy who did the estimate on the window its self, trying to mediate between the receptionist and himself. He said he wanted our money back, to which he told us we were not getting it. (This was a standard window, nothing custom). Finally the owner called, asked my husband what had happened, and to which I spoke to. I had to explain to him why it does not matter what happened that it is unacceptable for a business to do this, and we would be contacting the Better business burea and the lawyers on jag if they did not return the money. Finally after threatening action, the agreed to give us our money. We shall see. Never do business with these people. They lack common sense when it comes to ethics, and customer service. Horrible, horrible, experience, that I cannot believe just unfolded. Cons: Horrible Customer Service, and business ethic more

I can not believe what I have read on this web site.\r My husband and I had basically remodeled the entire exterior of our home and everything was completed without a hitch. Colorado Window and Door Company stuccoed our entire home, installed a new front entry door system, replaced all the windows in our home and installed new fascia and gutters and everything went smoothly and turned out beautifully. I couldn't have felt more comfortable going with any other company as I did with them. I am thankful for all their hard work and how nicely my home turned out.\r Signed-H. Christiensen Pros: Excellent Workmanship more

Woooo man, I don't even know ware to start! This company needs to reevaluate there costumer service and there warranties, ect ect ect................! These people will only cause major stress! That's just putting it nicely. Pros: Can't think of one Cons: Dont get me started more

Purchased a door from them. The service was very poor. As with the earlier review they did not follow thru on their promises. Still waiting for parts, not sure if we will ever get them. Now they won't answer the phone or return calls. Stay away from this business or prepare for a lot of pain. Cons: too many to list more

I have never been so outraged by a company. We opted to go with a local small business owner to do the replacement windows of our home. The installation guys were great--but they were general contractors. The actual company and owner/office manager Erik and Elke have no sense of service. For example, we were told that we would have free replacement screens for the life of the windows. That was one of the reasons we went with the company. When we called not even 6 months later (b/c several screens had come loose) they told me they would charge us $45 to fix them. We have tried calling back to discuss this at least 4 times and have not had one return call to date. Another example--when we were trying to schedule the window installation, Elke or Erik never called to confirm anything...ever. *I* called them to confirm the installation the night before, only to be told that they contractors were backed up due to weather and they would not be coming for a few more days. Was glad I called so as not to have to take 2 days off from work. \r The windows themselves are fine, but working with Colorado Window and Door means you will deal with a company who fails to communicate on the most basic levels and who does not hold true to the sales ""pitch"" they claim. Cons: Horrific customer service, low quality screens more

Hello, Leif. Thank you so much for your company's great work on my house. I love my new windows! My house was 10 degrees warmer the first night. Your prices are incredibly good and your customer service is stellar. Mike and Chuck were very professional, friendly, fast and extremely neat. I was very impressed with the clean up. I will happily recommend your company to everyone I know!\r \r Another satisfied customer,\r Makara\r Florence, CO Pros: Best Vinyl Windows for the lowest price, believe me I shopped around. more