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Chem-Dry Of Marin

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22 Commercial Blvd I
Novato, CA 94949

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(415) 382-8196
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Reviews
( 175 )
( 34 )
( 6 )
( 3 )
( 5 )

Best

Their tech services in every respect are outstanding. I'm a five year Chem-Dry customer with multiple pets and people traffic on my communal carpeting areas. Chem-Dry of Mar...

Worst

First, our couch cleaning which was $200 didnt work. The stain didnt come out at all and now other areas of the couch look dirty (as if it just spread the stain around). Our c...

Steady and great performance of service 3/24/2014

Their tech services in every respect are outstanding. I'm a five year Chem-Dry customer with multiple pets and people traffic on my communal carpeting areas. Chem-Dry of Marin offers reliable and great service: carpets come back to new: difficult stains and difficult fur embedded issues are gone in just a few hours. Worth doing on an annual/semi-annual basis. more

Great Service! 3/21/2014

Rugs were cleaned beautifully and pick up and delivery was convenient and fast! more

Very Professional and did a great job 3/5/2014

We were more than pleased with the service and would highly recommend this company/ more

The service and results were absolutely fantastic! 3/5/2014

I am extremely impressed with the excellent service that I received from Chem-Dry of Marin. They delivered what they promised and the service personnel were neat and courteous. Everything was done to perfection and all of the items that were moved for the cleaning were put back exactly where they belonged. I can not tell you what a difference the cleaning made! I have had numerous other carpet cleaning services in the past and never have my carpets looked and felt so clean and "fluffy". I had no idea that the carpets could look so good. They actually look and feel better than when they were first installed. is that possible? My whole house seems cleaner, fresher and brighter. Thank you Chem-Dry of Marin! more

Very effective. 3/2/2014

Chem Dry technicians are highly professional, prompt, well equipped, knowledgable, and hard working. I am very happy with a tough job done well. After experiencing another cleaning service making a mess of a difficult rust stain on a white wool carpet, and having enjoyed success with Chem Dry, now my first call is always to Chem Dry. more

Just fine 2/24/2014

Just fine - I rec ommend them often more

Fantastic! 2/23/2014

Always excellent and professional. We had some really dirty footprints leading into our entry way that some work man had left and Sean miraculously got those out. He also gave me tips on how to prevent furniture legs from bleeding moisture on the carpet. more

Great experience 2/18/2014

I needed a very large area rug cleaned quickly, as unexpected guests were coming in from out of town and it was either clean it or burn it. Oh - AND it was during the only rainy week we'd had all season, so I was concerned about it drying. Chem Dry got me in the next day, got there promptly, did the job efficiently and very well, and the rug was virtually dry when the gentleman was finished. Great job, great service - and great not to have my guests see what the real me lives like. Thanks so much! more

I calledand asked technician to call me next day. I havent heard back from him 2/6/2014

I wanted technician to call me back regarding a spot on my rug which wasn't mentioned when he left. Technician has always done a great job and I always asked back for him. But I have not received a call back? more

Continually satisfied with Chem-Dry 1/14/2014

I've used Chem-Dry for a number of years and the service people are courteous, professional and do a great job of cleaning my old carpets. more


On time and great jpb 12/21/2013

As usual, ChemDry Marin goes a great jpb and they show up when scheduled. Highly recommended! more

Impressive Results! 12/17/2013

I had both a sofa and an area rug cleaned by Chem-Dry of Marin, and was pleasantly surprised by the results. Though my sofa had no noticeable stains to begin with, the overall color is more vibrant after cleaning, and the interior no longer emits dust when people sit on it. Though previously vacuumed on a regular basis, it still emitted a lot of dust when sat upon, and that dust settled on the coffee table several times a day. Now that the sofa has been so deeply cleaned, the coffee table doesn't require dusting multiple times a day -- a benefit I hadn't even anticipated, though it's very welcome. It's nice to know that the sofa is now deep-down clean. I was skeptical regarding the projected drying time, as the sofa was finished being cleaned shortly by about 1pm, but it truly was dry enough to sit on by early evening. This was the first time my all-wool area rug had been cleaned, and it's now softer than it was previously, and looks great. Service was very pleasant and professional, and I commend Kate and Jessica for their patience in setting up the service, as I had to reschedule my appointment a number of times. They were also very gracious in answering my many questions. I'll be entrusting my upholstered furniture and rugs to Chem-Dry from now on, and I intend to give their tile-cleaning service a try as well. more

Carpet cleaning 12/6/2013

Once again really pleased with your service! thank you very much more

My carpet was ruined. 11/25/2013

I seem to be in the minority but, my carpet was ruined by ChemDry in Novato. It now has a dark stain down the middle that was explained to me as a direction of pile issue. They neither offered to replace the carpet or refund the cleaning fee (paid before I saw the results) I would never recommend this company to anyone. The one star is because they were polite. more

Great job 11/23/2013

I have been a client of Chem-dry for more than twenty years, I have always been pleased with my carpets when they are done. I used a competitor once and that was a big mistake. My carpets are alway so clean whey you are done. more

Run still stinks 11/19/2013

A small throw rug had been urinated on by a dog. The serviceman said he would put some ingredient in it that would get rid of the smell. Nope! more

On time, polite technician, good work! 11/19/2013

Chem Dry really tried to fit me in around the Thanksgiving season. When they succeeded I was very pleased. Then the technician showed up on time and did the job better than imagined as the carpet was a mess. Thank you for the great service. more

I was more than satisfied. 11/4/2013

i was more than satisfied more

Very professional, great service 10/27/2013

I have used ChemDry for over 20 years and continue to be completely satisfied with their great services. more
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  • Hours: Mon-Fri 8am-5:30pm, Sat 8am-3pm
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