top 10

Cavallino Collision Ctr

Claim
marker

1880 W Bayshore Rd
Palo Alto, CA 94303

marker
(650) 326-9800
Incorrect info? Correct your listing
Related categories:

Automotive

,

Auto Repair & Service

Reviews
( 235 )
( 1 )
( 1 )
( 0 )
( 3 )

Best

I have lived in Menlo Park for 35 years, and for me there is no other body shop than Cavallino. I remember the first time I went there and saw they did Ferrari's, and figured the...

Worst

I had the greatest time there. I mean even though I spent all but less than 10 minutes in total time in their office, my car spent a full 30 days there. Their customer service was...

extremely clean, professional and so nice. 7/27/2011

Cavallinos is the best auto body shop I have ever been to. They are extremely clean, professional and so nice. They are number one in customer service. The estimator Jonathan was very polite and helpful. He went over step by step what was going to happen with my car and approx. how long it would be. They guarantee there work for as long as you own it.. That's nuts, but they do it. They make everything easy access. You take your car, they have rental car companies pick you up, they call you several times throughout the repair process to let you know how everything is going, when you pick it up you can just leave your rental car there, and then to top it off they clean your car. For additional customer service they do complimentary car cleaning, which includes vaccuming, and windows. It was just awesome. The receptionist made me feel right at home and very comfortable. I almost forgot I was just in an accident. It was just amazing.. One stop shop.. You gotta go there. Tell everyone. I am.. more

If I could give them 10 stars I would 7/26/2011

If I could give them 10 stars I would. Great service, great communication, and my car has never looked so good. Even when I brought my car home from the dealer for the first time it didn't look as good as it does now. I have a 2008 Mercedes C300 and it had front end damage to the bumper and hood. My paint matches perfect, with extra shine, and they even cleaned up the entire inside. Great job. I would definitely recommend them to anybody and everybody. My insurance carrier is Farmers, but it doesn't matter what insurance you have they accept all carriers. The receptionist makes you feel right at home and the estimator Jonathan keeps you very well informed. more

Good 7/21/2011

They're a good shop. more

good job 7/18/2011

It's good and they do a good job. more

They have great customer service. 7/15/2011

They have great customer service. more

High quality work at a reasonable price. 7/12/2011

High quality work at a reasonable price. more

I had a great experience. 7/5/2011

I had a great experience. more

She was satisfied and they do an excellent job. 6/30/2011

She was satisfied and they do an excellent job. more

service is friendly and the people are great 6/30/2011

I would tell them they service is friendly and the people are great and it was also with in expectations on the expense. more

They have good communication; they are very professional. 6/29/2011

They did good work they were prompt and they performed as promise. They have good communication; they are very professional. more

My car spent 30 days there, it was fun!!! 6/28/2011

I had the greatest time there. I mean even though I spent all but less than 10 minutes in total time in their office, my car spent a full 30 days there. Their customer service was outstanding, every time I called they would say, ""Hey, I was just about to call you."" They really kept me updated, like when I'd call expecting my car to be ready and they'd say, ""oh yeah, blah blah blah...we'll need to order more parts and I'll give you a call to give you an update."" Waiting for them to call for an update was the coolest thing ever. But I think the best part was when I picked up my car after it spent 22 days there. It had two almost flat tires, the gas was on EMPTY, they got to joyride for 25 miles, the rear axle they replaced was squeaking/screeching as I drove off, the alignment was still off where I had my steering wheel pointed at 11 o'clock to go straight and so I had to take it back to them to play with it some more. 8 days and 17 more joyriding miles later I get to pick up my car and drive it off feeling satisfied. more

They always do a great job and I have used them for years! 6/24/2011

They always do a great job and I have used them for years! more

It has been good so far. 6/21/2011

It has been good so far. more

I thought they did a great job. 6/17/2011

I thought they did a great job. more

They're very nice and they do a good job. 6/16/2011

They're very nice and they do a good job. more

They were quick. 6/16/2011

They were quick. more

pleased customer 6/13/2011

It was good. I am very pleased. more

friendly and helpful 6/2/2011

I've been there before and they do really good work. They're really friendly and helpful. They had it ready on time. I am very happy with them. more

trust 5/27/2011

I have brought my vehicle here before I trust the work to be done well and it has been. more

good experience 5/25/2011

It was a good experience. more
< Previous 1 2 3 4 5 6 7 8 9 Next >
Summer SALE!!!:
15% OFF all yearly plans
Use year15 at checkout. Expires 1/1/2021
Additional information
  • Hours: Mon-Thu 7:30am-5:30pm, Fri 7:30am-5pm
  • Neighborhoods: East Palo Alto
badge