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Carr's Rug Cleaning

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2919 Sutherland Ave
Knoxville, TN 37919

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(865) 525-9221
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Carr's Rug Cleaning - Knoxville, TN
Carr's Rug Cleaning - Knoxville, TN
Carr's Rug Cleaning - Knoxville, TN
Reviews
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Best

Carr's Rug Cleaning is wonderful. They just did a great job. This was my first time using them and they were very responsive from start to finish. Every contact that I had was ver...

Worst

All reviews seem positive

excellent service, excellent qualty...will use them every time. 7/16/2013

Carr's was recommended to me my a family friend who uses them and owns a flooring business. Have used them twice over the years for regulars carpet maintenance cleaning . Recently had a situation where an elderly visitor could not make to the bathroom. There was fecal matter on my white carpet the evening of a holiday. I cleaned what I could. I called carr's as soon as they opened the next day and they worked me into their full schedule...on a holiday week end! They came and sanitized and cleaned my carpet, with such professionalim. They are worth every penny. I will use no one else. more
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Delightful, best I've ever had 7/15/2013

Carr's Rug Cleaning is great, I have recommended Bob to anyone anytime carpet comes up in conversation. I have never had any carpet cleaner come back 3 times to clean my house, but these people do a beautiful job on my 19 year old carpet. It looks brand new each time I use them! I keep asking them to come back because they are so delightful to work with and in all my years I have never liked a carpet cleaning service enough to keep asking them back. more
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Carr's were recommended to me and they were excellent in every way. 6/28/2013

I have an 8 yr old rental house which had been completely spoiled by last renters due to heavy smoking and 3 little dogs which had peed a lot in a corner of the upstairs bedroom. Dwayne from Carr's came in (after we had replaced pad in part of bedroom & treated under-wood) and took a lot of trouble de-odouring and sanitizing that room and cleaning 2 other bedrooms. Only with their intense cleaning system being done am I now able to re-let my house. Excellent company and Bob Carr & Dwayne were wonderful help. more
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Helpful, professional, and knowledgeable 6/26/2013

The technician was punctual, helpful, professional, and polite. He gave an accurate estimate for my approval before he began working. He covered corners of the wall and furniture with guards and made sure to worry about my cat's safety. He worked without a break and lifted stains - including large rust stains - that I thought I would live with forever. I was impressed! more
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Very nice experience every time. 6/25/2013

I have used Carr's quite a number of times and it has been an nice experience every time. more
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Exceeded my expectations in every way! 6/24/2013

From the first phone call I made to schedule an estimate until the house was finished, I was very pleased. Carr's certainly exceeded my expectations! I had a cat that "marked her territory" in many different places quite often so when she died, I decided to have the whole house professionally cleaned. Carr's did warn me that the only way to completely get rid of all the damage she had done (it was excessive!), was to "flush" or replace the carpet but I wasn't able to do that quite yet. It is still so much better than I would have imagined! :) The carpets look new and they are so soft on bare feet! I was also wondering about the smell afterwards, afraid it would be perfumy or strong. It was very light and pleasant! The professional, yet so very personable and friendly, character of Bob, Dwayne, and Marsha can't be beat! I called Carr's after a referral from a friend. She had several different experiences with carpet cleaning over the years, having 7 pets! She said hands down, Carr's is the best! She was right! more
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OUT STANDIING! 6/24/2013

Year after year the service is great! Why go any where else? more
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Excellent 6/22/2013

Very congenial, organized and respectful of my time and schedule. My rug, which I thought was ruined from raspberry lemonade, looks fantastic! Always provide excellent service. more
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Very pleased with service provided. 6/20/2013

The entire experience was excellent from the first phone call to the completion of the job by the technician. I would highly recommend Carr's for any of the services they offer. I have already spoken to 2 friends about how pleased I was. more
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Carr's provides consistent top quality service. 6/16/2013

We have used Carr's on several occasions. They always provide consistent top quality carpet cleaning. Their cleaning technicians and office customer service representatives are professional and courteous.. I recommend Carr's to anyone who wants excellent results and excellent customer service. more
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Excellent service 6/11/2013

Your associates were very compentent,polite, professional,and attentive to our belongings,given their place in rooms where carpets and and furniture resided. Best of all the upholstered furniture and carpets look great. more
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Thorough, trustworthy service 6/10/2013

This is the second time Carr's Rug Cleaning has been out, as I needed some additional services from them. They cleaned the stairs and floor for me in a room and surrounding area. The technician who comes out is very courteous and I trust him. I have no problems leaving things around while he is in my home and he does a good, thorough service. If I ask him to move a few things, he does so without complaint or saying it is not part of the job description. Their prices are not the lowest but you get what you pay for and that is great quality cleaning. I get more value out of Carr's Rug Cleaning than I have with cheaper services. On a scale of 1 to 10 I would give them a 9. more
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Carpets look great! 6/7/2013

Carpets look great! Spots came out that I did not think possible. Jay was very professional and volunteered much information about my carpets. more
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We have received excellent service from Carr's Rug Cleaning 5/31/2013

We find the staff at Carr Rug Cleaning very professional and efficient. From making the appointment for requested service through delivery of the requested service we are 100 pleased. We have had the same sevice technician for the last six years and feel very secure in allowing him access to our home. We are happy to recommend Carr's Rug Cleaning. more
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Have used Carr's twice now. 5/31/2013

They do very good work, seem to really care about the job they are doing and are very professional. I would recommend to anyone! more
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Wonderful job as always. 5/31/2013

This is the second time I have used them through the years. Prompt and knowledgeable. more
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If I could give them 6 stars out of 5, I would. 5/24/2013

They entire experience was just great. They were very professional, knowledgeable, patient answering questions etc. Between the two guys, they had 18 years experience in the business. You can tell they really enjoy what they do. These guys understand Customer Service. I will use them again and highly recommend them. more
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Excellant 5/22/2013

We have been using Carr's Rug Cleaning for over 10 years in our Property Management Company. We have also used their services for cleaning large rugs, and the service is always exceptional. The entire staff is always polite, professional and knowledgeable. The company is well-managed and provide excellent customer service. I highly recommend Carr's Rug Cleaning for any of their services. more
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I use the best rug cleaning company in Knoxville. 5/2/2013

I have been using Carr's Rug Cleaning for over 10 years and the service is always wonderful. The service men are polite and the rug looks great when they are done. They will help move the furniture and put plastic pads under it. This is the finest rug cleaning company in Knoxville, Carr's is far superior to the bargain places that advertise a lot. It's worth it to pay a little more, but if you follow their newsletter they do offer deals on a regular basis. The company is well-managed and the people on the phone provide good customer service. I recommend Carr's Rug Cleaning for its five star service. more
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    • Carpet Cleaning

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  • Hours: CALL ANYTIME 24 HOURS A DAY
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