Carriage House Car Wash

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13375 Sw Canyon Rd
Beaverton, OR 97005

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(503) 643-2982
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Reviews
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( 8 )

Best

The best place in Beaverton to get your car cleaned. They pay extra attention to the little details. Staff is always friendly and you get a good value for your money at this place...

Worst

After waiting, you guessed it, nearly THREE hours, a "scuff" (so deep they couldn't rub it out) magically appeared from the front drivers side all the way to the back of my car. I...

Editorial review from Citysearch 8/5/2013

They'll happily destroy your car and take no accountability. more

Editorial review from Citysearch 7/26/2012

No thanks guys.\r TL;DR?\r 1. Bad / Rude customer service\r 2. Slow\r 3. Overpriced\r \r Unlike NLD, I do not think that under current management this place has any potential.\r \r I took my car in for a wash because I was going to be selling it to this nice kid that afternoon and I wanted to make sure it was in the best possible shape starting out, so I got ""the works"". $27 for a Forester, they charge extra because it's an ""SUV"" this is funny because it's smaller than my Accord. No big right? I am being nice and getting this thing all beautiful for its new young owner. Okay, so then I wait. \r \r I got there at 11:40, 2 Mercedes pulled up after me and were serviced first. This is a BIG no-no in my book, you don't just give better service to someone because you perceive they have more money than someone else. At 1:15 I went to talk to someone at the counter, I told them that I had an appointment at 1:00 and was already late and I needed to change my payment to just what they had done and take the car (they had only just rinsed it off, that's the $8.95 ""outside only"" service). The guy told me that they didn't give any refunds and that I could bring it back later if I didn't have time right now. So I explained the situation, my 1:00 appointment was with the person I was selling the car to and I couldn't really bring it back now could I? So then he's said something like, ""Oh, sorry, but that's our policy"". When I asked to speak to a manager he said he IS the manager... then I asked for the owner, he said he wasn't in and I couldn't have his number to talk to him.\r \r So I just went and took my car and left, out the money for the service I didn't get. Oh well, I won't go there again.\r \r I would not recommend this place to anyone. Don't waste your time or money, just go somewhere else, ANYWHERE else. more

Carriage House does an OK car wash. You 2/28/2012

Carriage House does an OK car wash. You already know that they take a minimum of one hour. It does not matter when you go, it will take an hour or more. Just plan on it. My beef with them is that some of their equipment does not work. They claim they give you an ""underbody spray."" I have checked and watched for more than three years and the sprayers underneath are always broken. I have brought it to their attention, but I am consistently ignored. Today was no different. Even the owner has given me an argument when I tell him. I am sick of it. It would not be so bad if they did not charge for this service, but they claim they do it, and they do not. No apology, and the equipment is never repaired. The owner always reduces staff if the weather turns bad, so you always need to wait a long time. more

I would have given this company zero 2/15/2012

I would have given this company zero star or even a minus if that's an option. They lost things in my car and will not admit it. Very poor job cleaning my car, too. I know they were busy but that doesn't give them an excuse to do a sloppy job and lose my car accessories. They've definitely lost a customer. more

They lost a customer 7/22/2010

To be fair, they would have cleaned my car, but they wouldn't touch the slight amount of dried vomit from dog getting car sick. I got as much as I could up from the car, but they (THE CAR ASHERS!) said that they couldn't touch the ""bio-hazardous material"". They said I would have to clean it myself. I told them that I was at their business for that reason, TO CLEAN MY CAR! I took it to Beaverton Car Wash, and there was no problem. BIO-HAZARD MY ASS. Pros: price Cons: They won't clean your car! more

good honest employees 7/3/2010

I took my car there. the carpet was just destroyed from dog hair. they got it all up for me. the even vacuumed up on the back window. the staff is great. the greeter who comes to take your order, brings out the specials for the day and helps you figure out what wash pkg you need, he doesn't try and push you to buy the specials either. the last thing he tells you is have a great day. I will always go back. Pros: efficient complete, will help you out the best they can Cons: wait time:30-60 mins on a good day more

Stay away! 6/21/2010

It took them over an hour to clean my car and it still it not clean.....only 3 cars ahead of me. They do a poor job at best. $22 + 1 hour + still dirty car = never will go back. I drove home and had to hand wash my car by hand! Why would anyone use this place is beyond me....I would love to hear some comments about this place!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Pros: None Cons: Takes to long and poor quailty more

Slowwww 9/14/2009

It took one hour and ten minutes to get my car washed inside and out. I spoke with the manager after 50 minutes he said he would not refund my money but he would get the car to me asap if I just wanted to leave. They were not done with the car and I figured I wanted what I was paying for so I waited. After another 20 minutes they were done. I asked to speak with the owner, Dennis Johnson, who appeared in about three or four minutes to talk with a contractor who was working on premise. I interrupted to tell him I was a first time customer and how disappointed I was. He argued with me and told me my carwash only took 55 minutes as if that time frame would have been acceptable. He said thanks and that was that. THIS PLACE IS AWFUL!!! Pros: They were thorough Cons: Took 1 hr 10 minutes for a car wash No exageration! more

great value 9/2/2009

The best place in Beaverton to get your car cleaned. They pay extra attention to the little details. Staff is always friendly and you get a good value for your money at this place. They also open earlier and close later than most washes in town. (p.s. try the banana bread from the deli).. Pros: rain guarantee more

Bad customer service 8/14/2009

Well, purchased a product from the place and unfortunately misplaced the giftcard. Called to see what could be done and was told they have no way to ""replace"" giftcards. Funny, I didn't want it replaced, I wanted the service that I ALREADY PAID FOR and have my credit card statement to prove it. I guess they are just in business to rip people off. Most upstanding companies would have record of the gift card purchase and be able to honor it. I will never purchase anything from this place again. Thanks for nothing. Pros: Absolutely nothing Cons: Poor customer service more

Worst experiance... 7/20/2009

I got a gift certificate for their platinum car wash with the van upgrade. I took my van in today and left VERY disappointed. Since I did not have the cup holders open or the side compartments in the back where the kids sit they did not clean these areas. I was informaed that they do not open compartments if they are closed and clean them. Then I had to point out that driver side door handle had dirt still in it that I was able to wipe out easily, Coke still streaked the back of the area where the kids sit too. I could go on about the problems but the way i got treated was that I was too picky and that I should be happy about what I got for the money that was paid. I was told I could bring the van back in and have it redone but had to pull teeth to get that in writing (I was not about to take anyone's word about this!). I have had ok experiances here before, nothing stellar but alright. However, after they give me the service that was paid for I will not be back. \r \r Oh, and I find it wrong that their employees are posting 5 stars for the fact that they work there..is it me or is that just wrong? more

I'am an employee! 3/3/2009

.I have worked at carriage house car wash on two different occasions and i really love my job there are always the customer's that make this job so much fun! but what makes a place really work well together is the staff because we are side by side day after day together you tend to form a bond with the people you work for and i honestly love all of my bosses, don't get me wrong we all have our days where we are just so busy we cant see straight but at the end of the day when the last car has left our lot and we can catch our breath we look back and think"" wow what a ride let's do it again"" and that's how i feel when my shift is done,i go home and cant wait to come back again.carriage house car wash is a really unique place threw and threw lots to look at in the gift shop and the food in the bakery and deli is worth checking out it is all freash and home made. so check us out some time see what all the fuss is about. luv cookiegirl Pros: THE STAFF AT CARRIAGE HOUSE CAR WASH Cons: NOT EVERYONE CAN BE MADE TO SMILE OR LEAVE HAPPY! more

Some People on This Website 12/15/2008

First off, Veronicaone, you really made yourself sound like an ignorant snob. What makes you think that these men are ILLEGAL? Can't speak English, yes, ILLEGAL no. And even if they happened to be what business is it of yours? There are always enough people outside that speak English that you could talk to, not to mention the cashiers inside. Another note, Michelle is who you think is on Meth, and you are so off base. But way to be judgemental about people, that meth comment had NOTHING TO DO with what a GOOD review should include. I'm not saying this place is the best but some of you people expect a freakin DETAIL job from a carwash! They are EXPRESS DETAIL, that doesn't mean the nook and crannies that you get cleaned from taking your car to a dealership for a detail that costs a good $300. And the owner knows what he's talking about with the pet hair, it WILL screw up the fibers to run the vaccum over and over your carpet, which only pushes the hair further in. To the other commenter, employees SHARE tips so no they can't pocket a tip you gave them. They do it anyway but they sure aren't going to do it in front of the boss. This place opens up before any other carwash, they have full service beverage and food inside, you can shop for home made gifts as well as name brand gifts. It's like a mini HALLMARK inside! Waiting for yor car to be done and getting some gift shopping out of the way is easy. Don't expect them to get through every car in record speed when the cars that are brought in are DISGUSTING and take time. Just because u spent $16.50 for less to be done, don't expect them to put your car to the front of the line so you don't have to wait as long. They are going to serve the car before you that is probably spending more for more services that again take time. Another thing I have to say, I don't know why people complain about the price of a carwash when they come in with there $4-5 latte from Starbucks that they get daily??? Pros: $4 off The Works coupon and rain gurantee given with every purchase of a car wash (not just exterior or just interior Cons: Depending on the person customer service is not always the best more

Worth the long wait 6/4/2008

This carwash does take a long time, but they do a wonderful job. They thoroughly vacuum every inch of the interior before running through the touch-less wash. Once out, the again do a detailed job of drying shining everything up. Pros: Interior cleaning Cons: Time: it can take anywhere form 30-60 minutes more
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  • Payments: Master Card, Visa
  • Neighborhoods: Central Beaverton
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