Brown W E Inc

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915 Monticello Rd
Charlottesville, VA 22902

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(800) 345-0390
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Reviews
( 298 )
( 15 )
( 1 )
( 1 )
( 6 )

Best

I called to get a bid to replace an AC unit. The phone was answered by a person who immediately was able to assist me. The Owner came out the next day and provided an excellent ...

Worst

Quick response, as always. Excellent workmanship. Gave 4 options for repair/replacement with advantages/disadvantages of each. We've used them since 1977, for hvac, plumbing, and ...

Excellent Customer Service 7/7/2020

I called to get a bid to replace an AC unit. The phone was answered by a person who immediately was able to assist me. The Owner came out the next day and provided an excellent bid with several affordable options. This is what good customer service looks like! more
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Heat Pump repair W E Brown 7/3/2020

Quick response, as always. Excellent workmanship. Gave 4 options for repair/replacement with advantages/disadvantages of each. We've used them since 1977, for hvac, plumbing, and electrical. more
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heatpump service 7/2/2020

Staff were friendly, helpful. I'm very pleased with their service more
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Thanks!! 6/17/2020

Daniel, as always, is so thorough and his explanations are clear and informative. He has such good interpersonal skills and is a joy to have working in my condo. Jennifer, like the others in her position, could not be more helpful and courteous. A phone call to or from W.E. Brown can be counted on to be a pleasant experience. more
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Service review 5/24/2020

as always Keri and Erin have provided us with excellent service. Erin is always polite and professional when we call. Keri explains all necessary service to our system. He also takes the time to advise as to future projected needs.He has serviced our system for several years and we hope he wii continue to do so for years to come. more
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Outstanding service for not-so-fun fix! 5/23/2020

Thank you! Erin M responded to my SOS for a plumbing emergency right away on a big holiday weekend. Dale W was soon over at my place, quickly and efficiently taking care of my plumbing clog! As soon as I contacted WE Brown, I felt confident that I would be rescued and fast! They came through. I think that Dale had done work in my house on another occasion and it must be karma that my first name and last initial are the same as Erin's! more
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RECEIVED EXCELLENT WORK! 5/1/2020

AS USUALLY EXCELLENT WORK DONE. GLAD ABOUT WORK THAT WAS DONE.. . THEY DID AN EXCELLENT JOB... more
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Plumbing W E Brown 5/1/2020

5 stars Fast response, on time, well done job. more
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RECEIVED EXCELLENT SERVICE! 4/28/2020

AS USUALLY EXCELLENT WORK DONE.EXTREMELY GLAD ABOUT WORK THAT WAS DONE..ALSO REFERRED A SEPTIC TANK CLEANING PERSON THAT WAS BADLY NEEDED. THEY DID AN EXCELLENT JOB...THANK YOU!! more
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Very Professional Service 4/24/2020

W..E Brown’s staff are very professional from the receptionist to the technicians...Attention to detail with updated phone calls, technicians dress is neat, trucks well maintained, and verbal communications excellent. I would recommend W.E. Brown to friends and neighbors. more
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Sam Walker 4/11/2020

Sam and Erin as consistently terrific more
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Annual Service 4/9/2020

Very efficient and quality work. Prompt arrival and left with no mess. more
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Cody 3/27/2020

Cody was friendly, professional and very sensitive to the coronavirus process - patiently waiting until I could pull up information he needed on my laptop. Because his specialty is plumbing, he brought along a WE Brown electrician who also added expertise to my particular problem. I am very appreciative. more
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W. E. Brown 3/26/2020

There are two features that define W. E. Brown’s consistent excellence— speed and competence. Last Monday morning we called in with a serious plumbing problem. By midafternoon Daniel Maupin was on scene. He quickly analyzed the problem, discovered another that we hadn’t recognized, and had them both repaired before the afternoon was over. We now rely on W. E. Brown for all our plumbing, well system, electrical, and a/c needs. more
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Great Service 3/19/2020

Always depend onW. E. Brown and never disappointed. more
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Daniel 3/5/2020

Daniel is the best and most thoughtful plumber we have ever had. He always seems to figure out the problem!! more
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Job well done and great follow up 2/26/2020

W.E. Brown is very fortunate to have a great. Team like David and Jennifer working for them . Personal contact is what I would call knocking it out of the park. B Webb more
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Plumbing 2/21/2020

As always--fast and excellent work. more
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Heat pump service. 2/20/2020

Excellent as always. more
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Efficient, professional and cordial 2/19/2020

We've been customers for over 30 years and have had very good experiences with W E Brown for HVAC, plumbing and electrical work on our 1930s home. Their service people are professional, knowledgeable, responsive and easy to communicate with. more
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W E Brown Inc

Additional information
  • Hours: Mon-Fri 7am-5pm
  • Payments: Master Card, Visa
  • Neighborhoods: Belmont
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