Broadway Floors

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5405 Bandera Rd # 104
San Antonio, TX 78238

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(210) 824-1957
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Reviews
( 58 )
( 8 )
( 1 )
( 1 )
( 3 )

Best

I loved that I could pick up my tile at a tile warehouse/showroom near my home and avoid shipping cost. I also loved the price of the tile.

Worst

We placed our order on a Saturday over the phone, as I was having trouble placing my order on the website--as an aside, I would work on this experience for iPad users. I was told ...


Great experience 1/12/2013

I found Broadway floors by accident and I am so very happy that I did! I am impressed with the customer experience. They were very helpful and knowledgeable about the product, supply, and shipping process. I ordered my tile on Tuesday and received the tracking number that evening. On Friday, the local shipping company called me to schedule the delivery. I ordered 1100 feet of tile and got it delivered in 6 days, right on time!! more

Very smooth process 11/27/2012

The process to order the tile was very simple and the free delivery was a huge bonus. more

Great experience 11/27/2012

Double shipped my tile. I ordered 9 boxes and was shipped 18. When I called and asked for a RMA or something to ship the tile that I did not buy or order, I was told that it would probably cost more to ship them back than they cost so unless I heard from someone at the store I should keep them. So thanks. more

Excellent Company to do business with 11/26/2012

Couldn;t ask for a better company to do business with. When I found a product for less they immediately beat the price by 10. Shipping is fast and direct to the home, product was in perfect condition, not one single tile chiped or broken. I've used them three times and every time was as good as the first. RESPONSE FROM Broadway Floors: Thanks for your positive review John :) more


Great Service 9/28/2012

My order was Fast, easy and the cheapest on the net. I searched and searched in an attempt to find a cheaper price to price match to but could not find any cheaper. You cant beat no sales tax or shipping fees. They also have great communication. When ordering, the sales rep confirmed that all tile was in stock and estimated the delivery time (which was spot on). I also received a copy of my order via email. My shipping was EXACTLY as described and delivered during the time and day we agreed upon (8-10am). The shipper also gave me a call the Friday before to confirm that the time worked for me and then called again the morning of delivery for a heads up. From start to finish I had my order (wood look tile) within a week. I could not ask for better service. On a side note, if you order the wood look tile I recommend that you get samples of the tile first. There is a huge difference in the tile (from look and feel to durability) and samples look a lot different in person. I was glad that I had samples before ordering. I am extremely happy with my order and it looks amazing installed. We get the same look of wood but the durability of tile (for the dogs and children). more

Great Job 9/11/2012

Jason was on the money! He followed through just as he promised. more

floor installation (tile and wood) 8/13/2012

Broadways Floors - Best customer service, all-pro! Mr Jason and his crew did a wonderful job; They were very helpful, professional, clean, knowledgeable and on-time...will definitely recommend them for any flooring work. Thanks guys!!! more

Found discontinued tile here and nowhere else online 8/8/2012

Company was great to deal with. Received tile very quickly, within a few days of ordering it. The only place online that had the discontinued tile I was looking for and you can't beat the free shipping. However, I did think the tile was a bit pricey at $4/ sq ft but I had no choice since I needed it and couldn't find it elsewhere. more

Great buying expirience 8/8/2012

Product was exactly what I wanted at the price I was willing to pay. Delivered to my door faster then expected. more

Very willing to help. 8/2/2012

The people at Broadway Floors were very helpful, from the moment we walked in the door. They were willing to show us what was available and helpful in helping us choose our tile. We picked up the tile on our own, and they helped us load it up. We did the installation separately, and it came out fabulous. Marisol Ramirez more

Excellent support in every way 7/30/2012

* The best price I could find (and I looked hard). I really wanted that price match +10 guarantee Broadway offers but couldn't find anyone else near in price comparison. Can't beat zero taxes and free shipping either! * Service was fantastic. Live people who could speak and understand English! I received prompt copies of my order and shipping information. * Order was shipped and received very fast and when expected (no delays, no backorders, etc.) * Out of 1600 ft2 of tile I ordered, only one tile was damaged. * Tile quality is top notch. * I will order from Broadway again and will recommend this avenue to everyone I speak with who is interested in purchasing floor coverings. more

Better product than the big stores!! 7/25/2012

My experience with broadway floors has been great . The tile I purchased was on sale for a better price than the big blue store and free shipping! How could you go wrong? I would also like to point out that the tile you get from Broadway are not seconds like some other stores . All in all from purchase to ship took 7 days from Texas to New York so now my wife would like the same time for the install ! Thank You Chris B more

Good experience 7/24/2012

The vendor contacted me promptly after entering my request on the internet. My payment information was taken and the account was also billed promptly and accurately. It was exactly what I ordered and was the exact cost that I was expecting. The product was delivered within a week with minimal damage to the tile. more

Great prices and customer service to match. 7/20/2012

Throughout the order process it was one of the best online purchase experiences I have had. Even the delivery was on-time. more

Loved it so much we want to do it again. 7/16/2012

We had such a great experience with Broadway and the tiles we purchased. They were delivered to us in just three days. They not only delivered them, they didn't break one tile. We are ready to help a friend order from Broadway. more

Great company 7/15/2012

Love my floors!! Broadway Floors employees were very helpful and honored there promises. Received flooring in 2 days. Will definitely use them again. more

Internet site was easy to use. Delivery was fast and the price was great. 7/5/2012

My mother had purchased the same flooring as my wife and I had purchased but my mother bought her flooring flooring from a local company. It turns out she paid over a dollar more a square foot. Now for her next two rooms she asked for the website where I purchased mine. The tile arrived fast and the driver who delivered it was great. I would definitely do business with your company again. more

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Additional information
  • Hours: Mon. - Fri. 10am - 5pm;Sat. 10am - 3pm;Sun. CLOSED
  • Payments: American Express, Discover, Master Card, Visa
  • Neighborhoods: Leon Valley, Northside
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