Bob Mills Furniture

My experience was great. I like that the sales associate respected my decision to let me browse then come and help me, when I was ready to ask questions. more

Bob Mills Furniture Review: more

Special orders are not allowed to be returned - be careful when you order. Have them give you their warranty in writing and don't sign anything unless you have your lawyer read it! more

Just moving to OKC and needing to furnish my entire house, we went to Bob Mills (B M). After having my beautiful furniture in my home about a month the sofa cushions started sagging the pillows started frayng and the out line of the springs in the back of the sofa and loveseat were visible because of the droopy packing. The pillows that were large and decorative were good for one thing and that was to hide the sagging back. Oh they sent someone out to replace all the old looking cushions and fraying pillows.but in the mean time our dinnet table and chairs which looked quite sturdy proved to be any thing but. While sitting at my new table in one of my new chairs, the chair came apart sending me crashing to the floor causing bruising and swelling to my body, not good at 62. I called the store and made the incident known to a few people and not one worker I talked with asked if I was alright. wow, should I have been surprised? New to OK (1 month) and no insurance I have my first hospital emergency room medical bill, thanks B M. I wont even talk about the bedroom set, what's the use so I'll just encourage you to be careful where you shop. What's behind a pretty or handsome smile or shall I say a good looking piece of furnture, wise shoppers should realy want to know especially during economic times like these. Don't get me wrong, I'm sure Bob Mills have some good stuff, it just never made it to my home. more

We had a great experience with you. Our saleslady didn't rush us even though it was closing time about 15 minutes after we got there. Everyone in the store was very friendly. more

Good service Dena. Liked some of the groups. Good experience. more

Sharon was my sales assistant. She is the very reason I will buy for your store again. more

Excellent, your staff could not do enough for us from the sales to pick-up. Thank you the chair looks very nice in our RV. We will visit your store again soon. more

It was very helpful. Great delivery service as well. Our sales woman Debbie was a pleasure to work with. more

Debbie was extremely helpful during our visit and decision to purchase furniture. The individuals involved in delivery of furniture for apartments used by our Chinese exchange program and the recliners to our home were exceptional. more

Our salesman, Cody, was very more

I had been to several other furniture stores and knew what I was looking for. I do not like to be hounded by many salespeople the minute I walk in the door. I was greeted by one young man who asked me if he could help. He did not use high pressure sales and I appreciated it. more

I enjoy shopping with you because of the value that you offer. Also, your people give excellent service. We have shopped with Mathis Brothers in the past and had such a difficult time getting deliveries at the promised time. They also did not have the reasonable prices that you offer. more

Our salesperson was very knowledgeable and helped us find a mattress that was well within our price range. Thanks! :) more

I HAVE SHOPPED HER MANY TIMES DURING MY LIFETIME, AND, I KEEP COMING BACK SO THAT SAYS SOMETHING ABOUT THIS COMPANY more

""Great!!!! I had gone to two other stores before I came to Bob Mills. I wanted a new table and chairs. I should have came to your store first. I usually end up buying there anyway. I found a beautiful table and we are so pleased. It fits our room perfectly. I called back to the store after I had purchased it and asked Jerry Jo to measure the table for me. She quickly measured it and gave me the measurements over the phone. It is here and makes our room so beautiful. Two of the chair cushions were messed up. You promptly brought out two other chairs. Thanks for the great stuff."" more

WHEN I WENT IN THE WORKERS WERE AWFUL, THEY DIDN'T GREAT ME IN A TIMELY MANNER NOR DID THEY SEEM INTERESTED IN MY HUSBAND AND I BEING THERE. I BOUGHT A BEDROOM SET AND DINING ROOM PACKAGE. THE MAN I ORDERED FROM TOLD ME THEY HAD IT IN STOCK. THAT WAS THE FIRST LIE. AFTER SPENDING 6 THOUSAND DOLLARS WITH THEM I WATED 5 MONTHS TO RECIEVE EVERYTHING. THEY DIDN'T COMPENSATE ME FOR ANYTHING AND THE DELIVERY MEN DID A AWFUL JOB. THEY TRIED LEAVING WITHOUT ASSEMBLING THE CHEST AND DRESSER, SAYING IT WASN'T THERE RESPONSIBILITY. THIS IS THE WORST COMPANY I HAVE EVER BOUGHT FROM. BESIDES THE LONG WAIT AND BAD ATTITUDES THE FURNIUTE I BOUGHT HAS ALREADY FALLEN APART. SCRATCHES, SCUFFS, MISSING PIECES I DON'T ADVISE ANYONE TO GO THERE. I SUGGEST MATHIS BROTHERS... ANYWHERE ELSE IS BETTER THAN HERE!!!! more

Everyone here was great to me. They treated me very good. more

The staff was so great. They helped me out in such a great way. I am so appreciative. I got the best furniture. more

Words of wisdom from a very very very dissatisfied former customer. If you have a chance to get out of your purchase at Bob Mills...DO IT!!!!! After 7 weeks I still did not get all my items, then when I get my full refund back they jacked me around by ""accidentlly messing up my credit back to my card"", and instead of 1 check they jacked me around and couldnt find the second check. All the managers including the General Manager need to be fired!!!! This has got to be the most piss poor management team in resolving issues I have every spoke to...If I was Bob Mills and knew of the sales being lost by the ignorance of my team, I would fire every one of you. This was the first and last time I will ever step foot in your store again......In the end I purchased a $6000 bedroom set from Mathis Brothers and it was actually in stock and in my home same day of purchse!!!! Hey Bob Mills GFY!!!!! more