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Blue Springs Ford

4.9
159 reviews
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id: 28174132
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3200 NW South Outer Rd
Blue Springs, MO 64015

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(816) 229-4400
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Reviews
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Best

Jason Corum was extremely professional and helpful through the entire purchase process.

Worst

3 times I used this shop. 3 times too many. Went for a paint repair on a new car, received my white car back with brown paint speckles all over it and the part they were supposed ...

Editorial review from Citysearch 7/9/2012

My only experience was with the service department. My wife and I had never owned a Ford vehicle before and were looking for a shop closer to our home to handle the scheduled maintenance. My wife dropped it by to have the MFT checked (2011 Explorer) and the next thing I know (J.W.) the service advisor was on the phone telling me that everything on my vehicle was out of warranty since it was at 37,000 miles. I politely explained that it was a Ford Pre-owned Certified used vehicle that carried a 12 month/12,000 mile comprehensive warranty as well as a 7 year/100k mile powertrain warranty. He argued that it didn't, so I said ""please check the VIN"" - after a long wait he returned only to tell me that the MFT wasn't covered. 1) not true 2) no apology for not knowing about the details of the Certified Pre-owned plan 3) why not at least be cordial? more
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Mr. Sabella 7/9/2012

I have purchased a ford escape 2008 from you last year and was treated poorly. The car needed breaks just 2-3 months after purchase ($450-$500) . The guy Tim and the manager acted like jerks and refused to help me and treated me like garbage Now after a year, i have a flat tire in the middle of the heat. I find out that the Jack and the tools I need to lower the spare tire and remove it are not included and not where they need to be. Wow is all I can say about your dealer ship. What kind of inspection do you perform on your cars? Do you ever check the brakes? Do you ever make sure that the car is equipped with the tools needed to replace a flat tire? It will be nice if you take the initiative and do something about these issues and stand behind your dealership. Thank you. Paul more
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Editorial review from Citysearch 7/2/2012

I bought a car from Blue Springs Ford recently. Overall it was a decent experience, just one thing really bugged me. And it REALLY bugged me and does not reflect well at all on Blue Springs Ford or the sales manager. more
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These guys are not stand up people 5/23/2011

3 times I used this shop. 3 times too many. Went for a paint repair on a new car, received my white car back with brown paint speckles all over it and the part they were supposed to fix looked terrible. Took my truck to have the bed repaired that someone bumped into and dented. They put a used bed o my truck and now the only rust on my truck is on that bed at the wheel wells. Last but not least took a car I bought there for a tune up. They replaced the PVC valve routinely. It was defective and sucked all the oil out of my engine and within 2 1/2 weeks after the tune up I was driving aroung with no oil in my engine. Ruined it. They said that was not their fault. Never stood behind any of these 3 goof ups. Will never go back for anything. The main manager Bob was not interested in making anything right because he is just interested in his money not his customers satisfaction. more
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Blue Springs Ford service department is fantastic 3/3/2011

Drove to try Blue Springs Ford based on recommendations when other dealers were close by. Their service department is fantastic. What greater recommendation than for a customer to say we will be loyal customers. more
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Treated like royalty 2/23/2011

I had family in from out of town with car problems & they were treated like royalty. I was very impressed. more
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Blue Springs Ford takes good care of me and my family 2/10/2011

I had a wonderful experience second time buying a car from this dealership. They are extremely professional and took great care of me and my family. more
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great care 1/24/2011

I had a wonderful experience second time buying a car from this dealership. They are extremely professional and took great care of me and my family. more
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Excellent 1/7/2011

Our salesperson, Gilbert, was the best. We changed our minds several times and he was patient, never pushy - just met our needs. Very knowledgeable about Ford vehicles. If he didn't have the answer, he immediately sought after it. Very respectful. more
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Excellent service 12/28/2010

Excellent service with J.R. more
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great salesmen 12/16/2010

I have dealt with hundreds of car salesmen in my life - both personally and as a company fleet manager.....and Dean Hager is, without a doubt, one of the best in the business..... more
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Great service, great staff 12/13/2010

Jason Corum was extremely professional and helpful through the entire purchase process. more
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They worked very hard to get me 12/10/2010

They worked very hard to get me the payments I could afford, and never pressured me. The salesman, and finance manager were great! more
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Very good 12/6/2010

Very good. He answered all of our questions. Was courteous. Explained how everything on the dash worked when I picked up my new Escape. I love my Escape!! more
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Excellent 12/3/2010

This was the first time I have purchased a ""new' car in over 35 years. Always purchased used cars. It was stressful only because of the cost of the vehicle but the staff at Blue Springs Ford held my hand all the way through it and made it a pleasant experience. My salesman was excellent. more
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Did an excellent job 12/1/2010

Did an excellent job. Very knowledgeable. more
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We enjoyed our experience 11/23/2010

We enjoyed our experience with both this purchase of the 2010 Focus and the purchase of our 2010 Escape on August 24, 2010. Joey Horton was very professional and cordial in both of these purchases. more
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Paul was awesome! 11/22/2010

Paul was awesome! He is taking great care of me! more
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Completely satisfied 11/18/2010

Completely satisfied more
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