Blue Flame Heating & Air

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7116 220th St SW 1
Mountlake Terrace, WA 98043

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(206) 388-5667
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Reviews
( 94 )
( 4 )
( 2 )
( 0 )
( 2 )

Best

Everything turned out very well! Thank you!

Worst

This company was extremely disorganized and very difficult to work with. The only positive thing I can say is that almost everyone was very nice (with the exception of their book...

Blue Flame 8/14/2017

Al, the technician, was terrific, as was Liz on the phone...patient and kind about scheduling. Al came back to inspect a squeaky noise that came up and fixed it first try. more
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Blue Flame Heating review 8/3/2017

This company was extremely disorganized and very difficult to work with. The only positive thing I can say is that almost everyone was very nice (with the exception of their bookkeeper, who they should fire for being aggressively rude for no reason). The installers aren't trained properly and give you different results or answers. more
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Good attitudes, reliable 7/11/2017

I would highly recommend Blue Flame. Their employees are well-trained, very responsive and have positive attitudes that inspire confidence. The furnace I purchased from them works better than any I've owned before. more
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Thanks for the many years of excellent service. 6/30/2017

We were with the original owners an now with the new owners the service, personal, equipment, and pricing have remained 5 star; with the new owners bringing into service even a higher level of quality service and professionalism. Thanks for the wonderful 'phone' discussions with Liz D., just TOPS. Thanks also to the service of Chris H. and his apprentice,----professional, smart, very efficient and punctual. A special thank you for the discount on a filter situation, due to the diligence of Chris and the generosity and understanding of the boss. We will continue with Blue Flame for all furnace, water tank, whatever else they offer------great company because of the basic honest, down to earth approach---keep it up. Denis and Josette Ouellette more
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Great service! 6/27/2017

Professional, friendly, and got the job done right. more
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Great service 6/23/2017

Fernando (and everyone we worked with at Blue Flame) was great! more
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Rating for theresa 6/22/2017

Theresa provided a professional and courteous experience. Her work was done on time and effectively. She answered my questions and explained the reasons for her actions. She is a credit to Blue Flame company. more
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New Heating and Air conditioning system 6/20/2017

Amazing service and the install was completed without any problems or issues. I highly recommend Blue Flame Heating and Air. more
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Theresa Was Awesome 6/14/2017

Theresa was very friendly and professional when she came to perform our AC and furnace maintenance. She was extremely thorough. What impressed me the most was that when she found our capacitor needed to be replaced, she showed me what it was rated for and actually hooked it up to her multimeter so I could see for myself that it was no longer within range. She also was super thorough about cleaning the fan fins. They were filthy when she started and sparkling when she finished. She didn't just tell me what needed to be done but actually showed me and explained to me why she recommended the services she did. more
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Always good service 6/10/2017

Great Job! more
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Excellent service 6/7/2017

Just wanted to make it known that we received great service with a knowledgable technician and are pleased with this company's follow up. more
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Blue Flame Heating and Air 6/5/2017

First class service and very professional. Teresa was the service tech who serviced my unit. She was very thorough, very polite, and answered all my questions. more
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Great service!!! 5/24/2017

Luke and Josh were fantastic and efficient! more
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Outstanding Service from Blue Flame Staff! 5/16/2017

When we recently discovered that we'd have to replace our oil furnace with a heat pump, we got bids from four heating and air conditioning companies--all of which were very competitive. In the end, we picked Blue Flame because Chase gave us the best deal. He also made the process of getting it done much easier than we had anticipated it would be. The crew that spent two days at our home installing the system--Luke, Josh, Darrin and Steve--did a terrific job of explaining everything and making sure we were completely satisfied with every aspect of the job. Each and everyone of them clearly took a lot of pride in their work. At the company end, Kailana was always gracious and made sure that we knew when the crew would be arriving and periodically checked in to see how things were going. Overall, we were very pleased with the incredible service we got from Blue Flame. We would definitely recommend them to all my friends. more
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Trouble call by Eric 5/1/2017

Eric arrived on time. I had two furnaces with different issues. The vibration issue he found to be part of a bar-code label that had gotten caught in the fan rotor, throwing it off balance. He removed it, tested for vibration, then identified and described how to fix two places where items outside the furnace could vibrate against each other and amplify vibrations in the future. I have since placed insulation in both places. The second issue was with installation of an air ranger that replaced an older conventional filter. Eric redefined the thermostat warning diagnostic to more accurately define the condition, and assured me that there is no need for a pre-filter which the diagnostic had incorrectly identified as needing replacement. Excellent visit. more
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service 4/15/2017

just fine more
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dead furnace 4/8/2017

Adam was early for the appointment, got right to work and had the problem diagnosed. He explained and showed me the problem. The most cost effective option is a new furnace; he presented various options for a new furnace without the sales pitch, letting me make my own decision. He definitely knows his stuff. I followed up with some second opinions. Their prices seem fair and the warrantees look enticing. I will likely buy a new furnace through Blue Flame and recommend them highly. more
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Great Service! 3/26/2017

Sales people were upbeat and friendly. Installers got the work done fast! Couldn't ask for more! more
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Heat at last 3/17/2017

Our heater went out in the dead of winter and Blue Flame was the first to offer to send someone out right away. It was clear the heater was not able to be repaired. Adam was very patient with us and worked with us to help us decide how to proceed. We ended up ordering a new heater and AC heat pump. Blue Flame sent out a team of workers who were all so friendly and hard working. There were several glitches in the installation and they just kept working it until everything was done to perfection. The price was great, the service was excellent, and the heater works great. Can't wait to have A.C. this summer. more
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Jack Sanders Service Manager 3/8/2017

Jack came to our place for the twice a year service of our heating system. He also spent quite a bit of time to advise us on a replacement for our hot water heater. That was much appreciated. Thank you Jack for a job well done. more
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Respected For Value - Trusted for Service

Owner Message

  • After working for the gas company (currently Puget Sound Energy), Blue Flame owners Rodd Walker and Richard Vulliet ventured out to form their own heating companies.

    In 1994, Rich started Affordable Home Heating and Rodd formed Blue Flame Gas Service. In 2001, the two former Ballard High School classmates joined their businesses to form what Blue Flame is today.

    Blue Flame now employs close to 20 people with combined experience in the heating and air conditioning field of over 75 years. Rodd and Rich take their knowledge as service technicians and installers and pass it on directly to every employee.

    At Blue Flame we are dedicated to providing solutions to our customer's heating needs. Nobody will take care of you like Blue Flame, just ask for our references.

    We're committed to continual training of all our employees. Through our vendors, Blue Flame consistently trains employees on duct design and installation, service technician classes and many others. Just ask for our many awards and training certificates. We are committed to high-trained and highly-competent employees.

    * Air Conditioning
    * Consulting
    * Easy Financing Available
    * Free Estimates
    * Furnaces
    * Gas Fireplaces
    * Heat Pumps
    * Inspections
    * Maintenance
    * New Customer Discount
    * New Installation
    * Repairs
    * Trane

Additional information
  • Hours: 8-5 Mon-Friday Weekend Callout Service
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