Bioguard Pest Control

After allowing two sweet talking Bio Guard "techs" into my home and feeling pressured into buying a pest control service that I didn't need the techs proceeded to bad mouth my neighbor who didn't want their service. A month later my husband lost his job and we had to leave our home. Bio Guard refused to let us out of our "contract". They encouraged me to keep putting our account on "hold" and then after each hold period ended they would contact me and harass me about completing the rest of my contract. Yes, I realize I signed a contract to have X amount of treatments performed. But considering the fact that we had just lost the home that was supposed to be treated, you would think they would be a little more sympathetic and let us out of our contract. Finally after more than a year of being harassed by Bio Guard I finally agreed to have our current home (which is a rental) treated one last timer as a way to get out of our contract. It was agreed that once our current home was treated and the payment was completed, I would receive a rebate (that was actually more than the treatment price) debit card in the mail and would me let out of any future commitments to Bio guard. Bio Guard then proceeded to go back and treat our OLD HOME and sent me an invoice for it. When I contacted them about it they told me to go ahead and pay for that treatment and that they would treat our current home for "free". I wasn't born yesterday. If I paid for the treatment, it would be paying for my current home to be treated while the owners of my old home would be getting the "free treatment". Every person I've ever been able to get a hold of at Bio Guard is incompetent and lacks basic communication skills. Their sales people are pushy, unprofessional and rude. Their treatments are not effective and their customer service staff isn't accommodating. I have never been so put off by a company. I now go out of my way to tell people how strongly I dislike Bio Guard. more

While I like the idea of environmentally friendly and pet/animal safe products, I am unbelievably disappointed in the business practice. The company does not notify you when your contract is about to expire (for renewing) because they automatically renew for you, and then continue to withdraw automatic payments from your account. Additionally, when you contact the company, you are treated as if you're an idiot because you didn't send in a written cancellation notice 30 days prior to the "expiring" contract. This was particularly aggravating because we'd called a few months before to question when our contract "expired." Lastly, the owner of the local branch (Virginia Beach, VA), gave his personal cell phone number to my husband to have him call him, but when I called him, he complained about it-to my husband! While I suspect the company overall is better than this particular location, no one should be subjected to our experience. more

This company is great if you dont excpect much from thier service and never want a response back when trying to get any kind of customer sevice. I dont know if the other reviews are in my same area but my experiance is completely the opposite. more

i started searching in internet on how to kill the pests in my home. i open many site and read articles to find ways to solve my problem. until i found out the bioguard pest control services site then i try it, after the bioguard spray my house all the pests in my house was totally gone and im so very happy of it. i can say that bioguard is the one of the best pest control services company in Utah. more

im so happy of the services of this company. for the long time of looking the best PEST CONTROL company now i find out. my problem of pest in my home were gone. more

This company came back and helped me out again even after I had been serviced to answer a couple of questions that I had. They have been honest and upfront about the service from the beginning. more