Bill's Music House INC

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743 Frederick Rd
Catonsville, MD 21228

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(410) 747-1900
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Bill's Music House INC - Catonsville, MD
Bill's Music House INC - Catonsville, MD
Bill's Music House INC - Catonsville, MD
Bill's Music House INC - Catonsville, MD
Bill's Music House INC - Catonsville, MD
Bill's Music House INC - Catonsville, MD
Bill's Music House INC - Catonsville, MD
Bill's Music House INC - Catonsville, MD
Bill's Music House INC - Catonsville, MD
Bill's Music House INC - Catonsville, MD
Reviews
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( 3 )

Best

It was a very pleasant first experience...much better than I had expected. I am a professional musician and teacher as well as a long time Baltimore resident. I have never been to...

Worst

i had my guitar "super tuned" at Bill's and it came back worse than when I sent it there. There aren't a lot of quality guitar repair guys in Baltimore, I had to reaort to lookin...

There was so many things to see 8/24/2010

I was able to find my way around with no problems. Things came across as a bit ""busy"" (not as in too many people but as in so many things to see). On the one hand that's good because I have so much to choose from more

Thank you for the service! 8/19/2010

To the staff of bill's music congradulations on your 45th anniversary here's to another 45 more

Thanks to Bill's, this was one of the highlights of my life 8/17/2010

Victor was amazing as usual. He was also very gracious to hang around and meet everyone who wanted to meet him. Thanks to Bill's, this was one of the highlights of my life. more

I bought the washburn rover travel guitar 8/11/2010

hello there! I think it wash one year ago when I bought the washburn rover travel guitar from you via ebay.. I've been wating so long for it to arrive to Israel but finally when it came it wash worth all this time.. more

thank you so much 8/4/2010

I bought a gibson les paul supreme from you guys. You helped me pack it for the trip back home and you cared so much that you called the airlines to see what we could do. I was able to take it onto the airplane and put it in the overhead storage. I cant begin to thank you enough for all the help you provided for me. The supreme has rich sound that allows me to play at the top of my game and is just a joy to play. thank you so much, madison more

I remember shopping years ago 7/29/2010

I've just moved down from New Jersey - I remember shopping on 48th street in NY years ago when.... I told Jared that your store was as good or better than any of them! more


Excellent 7/21/2010

Excellent\r All the top brands; all price ranges. more

Mikey or Brennan are great 7/20/2010

I usually see Mikey or Brennan, but all sales and service reps I have been helped by have been outstanding! more

Thanks for all the great service. 7/19/2010

I have delt with Lou at Bills music for over 30 years. Even though I moved out of state to NC 4 years ago I stil make my major purchaces at Bills. Thanks for all the great service. more


Repair Dept. is a JOKE!!! 8/21/2009

Not worth the trip, not worth the money. I had my Fender amp repaired at Bill's. The repair department did not write any of my concerns about the amp down, promised me it would be done in two (2) weeks and all work would be completed. I didnt here from them at all. After 3 1/2 weeks I called them. They told me they were waiting on parts and did not tell me anything else. After 5 1/2 weeks still no contact from them so I called again. Still waiting on parts. Ok, I'm getting upset now but if the amp works great. After two (2) months I finally get a call from them telling me it was ready. I pick it up. I am a little upset but at least the amp is done. When I get home a plug it in, the knobs are still loose, the reverb still does not work, but it does sound a litlle better. I was very upset at this point and when I called I was told to buy a reverb pedal and the loose knobs could not be helped. I like his amp but for $156 dollars for a repair that really was not repaired I would not waste my time with the repair shop at bill's music house. Had they kept informed of what could be fixed, what could not be fixed and how long it actually would have taken I would have not have gotten any work done. Instead I am out $156 and still have an amp that doesnt sound good. Bad business, no customer service. Cons: Over priced more
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Additional information
  • Hours: Mon - Thu, 9am - 9pm; Fri, 9am - 8pm; Sat, 10am - 6pm; Sun, noon - 4pm
  • Neighborhoods: Catonsville
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