Upon arrival at Big Pink, we were excited. We were visiting Miami for the first time, and there were alot of good reviews about this place. We walked in, and a very friendly man escorted us to our table. (and thats were, my good experience at big pink stops) When we sat down, it took our server forever to take our drink order. Once she finally acknowledged us, she was rude as hell. I have never in my life had such horrible service. I ordered hummus as an appetizer and my friend ordered guacamole. Her guacamole came out, and my hummus was nowhere to be found. We get our entrees out and my salad was mediocre,the chicken on it was chilled which was different, but I didn't really like the change. We told the guy who delievered our food that we never got the hummus, I guess he didn't really care and didn't notify our server or try to get it out to us. Finally, after we are almost done with our food, our mean server comes and THEN asks if i want the hummus. I am a server and I realize that things happen, and servers make mistakes, but her attitude was just awful. We asked her to split our checks up at the end, which she didn't. we then take at least 5 whole minutes to explain how to split the checks up after she printed it because she didn't care enough to split it up the first time. I was very tempted to complain to the manager but didn't because I am a nice person. but over all, miami could improve on their hospitality skills.
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