Big Pink

I recently visited Big Pink for lunch and experience the worst customer service ever. We arrived and were promptly seated by the host but once seated, we waited 10 minutes and still did not have anyone come over to take our orders. We asked for a waiter and 5 minutes after we saw that the waiter was told to come our table, Dan appeared. He came and rushed and took our orders and did not even ask what we wanted to drink. We had to call out our drink orders while he was walking away. when the server came to bring our food, he briefly passed by and looked at us and then he went to serve other customers with a big smile on his face. Even when our drinks were done and we wanted a refill, he was nowhere to be found. When we were done eating, I had to get up and go look for him in order for us to get our check. He dropped the check and was about to make a run for it when we quickly handed him the payment. It was the most aggravating experience ever. My friend actually left him a tip but i just wanted to tell his manager or just start yelling at him. This guy was just awful. It was almost like he did not want to serve us. He went and served other people who came in after us before he came to us. He stopped by other tables and checked the patrons but not us and he went socializing with his friends at the bar while he should have been checking up on his customers. I had to find him towards to back of the restaurant to come and give us our tab. I have gone to Big Pink several times before and have never gotten such a poor service and i can't help but ask was it because those other times I was not with Black people as oppose to this time. I don't think i'll return to Big Pink again cause that was just awful service. Pros: Good food Cons: Service more

Let me start with, I LOVED IT. I still think about how good the food was and how fun the atmosphere was. I enjoyed the other fancy and trendy spots in Miami Beach, but Big Pink exceeded expectations. After we discovered it, we didn't eat anywhere else for the entire week we were there. It will be the first place I'll go after getting off the plane during my next visit. I suggest everyone give it a shot. I can only say great things about the food, atmosphere, and service. I met a few friends there also. That didn't hurt. It is the place to see folks, eat great food, and make sweet memories!!! Pros: Within walking distance of the heart of South Beach more

I loved the Argentinian steak salad and the selec tion of desert. Great ambience and everything looks delicious. The only complaint I have is that our waiter, Travis, tried to touch my culo when I was watching the game on the big screen TV. Other than that I highly recommend the place. Pros: Ambience, food, Cons: Service more

We keep Big Pink's delivery menu on hand at all times. Whatever you're in the mood for, they likely have it and it's likely a cut above the rest! We dine in sometimes, but it's not within walking distance for us and parking can be a bit of a challenge. There is often a wait to place a delivery order during peak dining hours. During these times they will often tell you up front that it may take 1 1/2 hours or more to deliver, but rarely does it take as long as they say. Once they forgot to include our homemade potato chips and sent a delivery person right back to remedy the problem even though we told them not to sweat it! Pros: Great food, reliable delivery, pulled pork sandwich Cons: parking, loud inside dining conditions more

I eat out frequently and decided to try the Big Pink Burger. Waited about 20-25 minutes for the food and I took a couple of bites to realize the burger was way over cooked. Asked the waitress to please send it back. Waited another 15 minutes or so, but this time the cook delivered it personally, and said to me ""this is how it is"" and basically brought out another less burnt but burnt hamburger with the same buns as my previous hamburger. This burger is not that cheap so I was a bit surprised that they would have recycled my previously chewed hamburger buns. I can't believe that a fine establishment like Big Pink would be prepared to lose a customer over some hamburger buns worth pennies. Ended up taking one more bite out of the new hamburger and said to the server please give me the bill and I left. Do not recommend at all! more

If you're done partying, don't want to drink more yet, don't want to go home. Head over to Big Pink. They'll be tons of people just like you looking to keep the party going at some sane level. Food is surprisingly very good. more

Not the most formal place, but one of the best places we ate at. The portions are generous and delicious. We had breakfast (a five egg omelet) and dinner there. This place is really the Anti-South Beach experience -good food, good value, and be comfortable! more

Even though this is not a FIVE STAR establishment, some one forgot to tell the staff because I felt as if I was the only patron. Congratulations to the management and staff!!! more

Big pink is a great place to go if you're looking for the relaxed atmosphere of a diner with an ecclectic menu. Try the Southwestern chicken salad, the Chili dressing is so good I could drink the stuff. The burgers are great too, but beware the bucket of fries are inconsistent - sometimes their the best ever and sometimes the worst (worth the gamble though) more

Big Pink offers huge portions of good food. The atmosphere is electric, whether for lunch, dinner, or a late night snack. The only negative is that the prices are increasing faster than seems justified. more

This is an informal place without the required 15-18% tipping of other South Beach restaurants. Inside it is very informal with a slightly weird pink and grey decor. The food is gourmet quality and the service is so high quality that it was hard to believe. Prices seem slightly high at first... but don't worry, it's worth every penny. No, I don't own the place or work there. Pros: service, food quality, cool decor Cons: near cafeteria decor more

Did you know this place DELIVERS TO YOUR HOTEL ROOM?!?! How cool is that? Corned Beef Hash so good, you'd smack your own mother to get a plate! Chicken Caesar Salad is recommended as well. Sweet Potato Fries are a must-have side. Finish off with the Banana Cream Pie or Apple Cobbler. Service is good, but can get crowded at night. Club Scouts: Opium is x the street. Feeling lazy? Ask Anna for a take-out menu (she rocks!). Inexpensive too, so stop choking your wallet... Pros: Service, Affordable Cons: Delivery starts at 9a more

The huge menu makes it easy to find something you want.... wouldn't recommend the polenta fries... i live around the corner and they have fast and convenient delivery... service can be a little slow but it's an experience Pros: delivery, big menu Cons: slow service, okay food more