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Benjamin Franklin Plumbing

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2600 Forest Glen Rd 3
Silver Spring, MD 20910

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(866) 857-4160
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Reviews
( 55 )
( 12 )
( 2 )
( 7 )
( 2 )

Best

Chad is very personable, explains everything very clearly, and goes out his way to make sure everything is fine before leaving.

Worst

When the tech called me with an estimate for replacing a bathroom sink faucet and valve I immediately rejected it as way too high. I hired another plumber who did the same job fo...

Very Good 2/1/2010

I rated timeliness average due to the plumber being 25 minutes late. Not his fault, job was not assigned to him until late in the afternoon. Outstanding work, would definately recommend. RESPONSE FROM Benjamin Franklin Plumbing: Thanks for the great review. I would like to apologize for being late. I hope that our Punctual Plumber Promise of $5 per minute, in your case $125 was adequate compensation for your time. Thanks again. more

Great service! We will call again for any plumbing problems. 1/27/2010

The plumber arrived on time. He was knowledgeable and friendly and took care of our problem. more
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Summer SALE!!!:
15% OFF all yearly plans
Use year15 at checkout. Expires 1/1/2021

If There's Any Delay, It's You We Pay!™ 24/7 Plumbing Service & Repair; Water Heaters-Gas, Electric, Tankless; Drain & Sewer Cleaning; Leak Detection & More LICENSED * BONDED * INSURED

Owner Message
  • Have a plumbing problem? Don't want to spend hours of your valuable time waiting for a plumber? Benjamin Franklin Plumbing is America's first plumbing service company to promise customers perfect punctuality. That is why we say "If there is any delay it's you we pay!" We promise we will NEVER keep you waiting and if we do, you are paid $5 for every minute we're lateª. And all our repairs are guaranteed for 2 full years.


    How can we afford to do this? Our Plumbers aren't typical plumbers. We only hire and train talented people who understand the value of your time and treat you and your home with respect. We also back their punctuality with technology.


    Your complete satisfaction with both our service and plumbers is 100% guaranteed. If our Benjamin Franklin Plumbing plumbers smokes or swears in your home or on your property, you don't pay a penny. If our Benjamin Franklin Plumbing plumber doesn't wear shoe covers when he's inside your home OR leaves your home without cleaning up, you don't pay a penny. If our Benjamin Franklin Plumbing plumber isn't drug-free, you don't pay a penny.


    Our plumbers go through drug testing and a comprehensive background check. Our fully stocked big blue trucks are a rolling warehouse on wheels; 90% of all repairs are completed from the extensive truck stock.


    ª There's a $300 maximum for late service appointments. Customers receive a verification confirmation number when an appointment is scheduled.

Additional information
  • Hours: Mon-Fri 7am-4pm
  • Payments: American Express, Discover, Master Card, Visa
  • Neighborhoods: Forest Glen, Silver Spring
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