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Beck and Masten Buick GMC

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11300 Fm 1960 Rd W
Houston, TX 77065

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(877) 468-7971
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Beck and Masten Buick GMC - Houston, TX
Reviews
( 167 )
( 29 )
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Best

We were very pleased with our service and love our new Texas Edition Truck! Ariel was very informative and extremely knowledgeable about every aspect of the GMC Sierra. He gave us...

Worst

All reviews seem positive

Fantastic Job 12/8/2010

Mike did a fantastic job in informing me to wait for a week to get my Audi from this dealership. more

Outstanding 12/6/2010

The skill and initiative serviced by Scott was outstanding. more

BEST 11/29/2010

Best car buying experience ever! The whole process was fast, yet we never felt rushed. Thomas Clark and Caesar Morin made it a great experience. Will shop here again for cars!!! more

Impressive 11/29/2010

From my first phone call to Mike picking me up from the airport, I have had a great experience. Mike is fantastic! more

Fantastic! 11/24/2010

From my first phone call to Mike picking me up at the airport, I have had a great experience! Mike is fantastic! more

Highly recommend 11/17/2010

Very smooth, straight forward salesmen. Did not follow any of the negative stereo types you hear about used car dealerships. I would recommend them to all friends and family. Excellent service! more

Good! 11/15/2010

If buying an auto can be "good" it was "good"! I know I am going to love my new car. more

very attentive and patient 11/8/2010

Mike was a pleasure to deal with, very attentive and patient while we picked out the exact truck we wanted. I would recommend him to friends and family because of our great experience more

made the experience as painless as possible 11/5/2010

Mike was great- he answered all my questions and made the experience as painless as possible! I would recommend him! more

Great Prices 11/2/2010

Tank is great to deal with. This is the 2nd truck I bought from him and wouldn’t have come back if he didn’t provide great prices and customer service more

always very helpful 11/1/2010

I have bought 5 vehicles from this dealership over the last 12-14 years. I have recommended them to several friends who have been very please with there purchase and with there service. Mr Hadley and Mr Schwarzburg have always been very helpful and pleasant to work with. I know when I recommend someone to go to Beck & masten and ask for either on of these contacts, that neither one of use would be disappointed. There customer service has been second to none. I will continue to recommend Beck & Masten to anyone that needs a vehicle. Their easy going, very considerate way of conducting business is a great attribute to have. more

Best and easy experience 10/25/2010

This was by far the best and easy car buying experience I have ever had in the past 25 years of buying cars. I sent over several emails and all were answered quickly. This was my first online experience. I will be making all my future purchases with this dealer. Way to go Beck and Masten North!!!!!!!! more

outstandingly accommodating 10/22/2010

We have 2 GMC vehicles that come in for regular maintenance & oil changes and when other minor boo boo's happen. My husband does not have time to deal with these kinds of daily nonsenses. So, I get to learn more about the innards of a car than I ever needed to know. Every single person that works there is outstandingly accommodating, professional AND HAPPY TO BE there! They don't turn over their people, so you have the same great people each time you are there. They take the time to explain everything they are doing, why they need to do something a particular way and how much it will cost....and then the do it and it's done and you don't have to worry about a thing. They don't tell you what you should have done or why someone else messed it up or why did you let it get to be this bad???? You get "Yes, Mrs. Smith, we will take care of that for you, no problem." It's no worries at Beck & Masten. They can do it all........ more

Would come back..... 10/21/2010

Amazing! Toby O. is a very good salesman and I would come back to buy just from him more

the easiest car buying experiences 10/21/2010

Drove all the way from Hot Springs, Arkansas to buy a car from Beck and Masten. Parrish Hadley was such a pleasure to deal with. He took care of everything and had the car ready to pick up when promised. He completely covered everything on the car before we drove off with it. It was one of the easiest car buying experiences we have ever had. more

Got an incredible deal 10/20/2010

Both myself and my husband have purchased vehicles from this location . helped my husband find the right vehicle for him and got him what we believe was an incredible deal. I have used the auto part department on occasion for oil changes but was not too happy with how long it would take sometimes. more

staff in service dept is always helpful 10/19/2010

The staff in service dept is always helpful and they work hard to make sure that your vehicle is returned to you in great condition. Wendel Williams is the master of his craft, I've dealt with many dealership's in my search for a Yukon with a camara and no one had it. Even though we found the car in California, we would have gone out of our way to purchase it from Beck & Masten all because of the comfortable feeling that we received from Wendel. I hope he stick around for our next purchase at the end of this year! more

Everything is done with a "No Problem" attitude 10/14/2010

very polite, informative, helpful and knowlegable about every aspect of the truck I was buying. I was very nervous when it came down to the details about the cost and it was all for nothing. It was a quick easy painless process. All my service is done at the dealership and they are equally as awesome as the sales team. Everyone there is happy to be there and stands behind the work they do. Everything is done with a "No Problem" attitude. It makes it so nice to work with them. more

made it a positive experience for everyone! 10/12/2010

wonderful!!!! took a lot of time explaining every detail of the car and included my kids in the process. While we were in the finance dept. took my oldest son to get balloons, key chains and a license plate. made it a positive experience for everyone! more

He made it a positive experience for everyone! 10/8/2010

Parrish Hadley was wonderful!!!!: Parrish Hadley was wonderful!!!! He took a lot of time explaining every detail of the car and included my kids in the process. While we were in the finance dept. He took my oldest son to get balloons, key chains and a license plate. He made it a positive experience for everyone! more
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Additional information
  • Hours: Mon 09:00 AM-09:00 PM;Tue 09:00 AM-09:00 PM;Wed 09:00 AM-09:00 PM;Thu 09:00 AM-09:00 PM;Fri 09:00 AM-09:00 PM;Sat 09:00 AM-06:00 PM
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