I'd heard such raves about Le Bec-Fin that I was really looking forward to dinner. What a letdown! The service was perfunctory - as though someone had told the servers what elements were important without explaining why. For instance, they were rigorous about making sure that all of the plate covers were removed simultaneously - even though they didn't have enough servers to do so for our table of ten, meaning that one server would lean over two people, practically resting on their shoulders. It was incredibly awkward. Also, bread was hard and cold, served with cold butter; water glasses weren't filled; just little things that should be basics for a five-star restaurant. Even the food was not terrific. In deciding between appetizers, I asked the waiter for a recommendation, and he talked up the crab cake as a specialty. Was he kidding? It tasted like every crab cake I've eaten everywhere - at least I think it did, but it was hard to tell since it was SWIMMING in sauce (and surrounded by overcooked green beans). Roasted chicken with hazelnut mashed potatoes was fine but nothing special. On the plus side, the wine list was outstanding and the dessert cart was very good. Overall, though, I can't imagine how this got a five-star rating.
Pros: Wine list, dessert cart, ambience
Cons: Service, majority of the food
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