So... you'd think if you got a haircut off of Rodeo Drive in Beverly Hills, you'd walk out feeling and looking like the million bucks that the area smells of. Yeah... no. Maybe not.
The salon is owned by a woman, who I believe needs to throw in the towel. After 40 years of cutting, maybe it's time to retire. Batia, if you're reading this, I hope you consider this.
After waiting 2 hours, to receive a 5 minute cut, which wasn't worth the over $100 bill that followed, was really disheartening. I was casted on the sidelines, as other more, 'prosperous' looking customers were treated ahead of me.
This seems to be a salon where it may have, once upon a time, been an establishment fueled in its integrity, passion and true customer care, and has since developed an overconfidence which has put its customer care on the backburner and instead has become an assembly line of 'more people, more money, in less time'.
It's very sad because the staff are amazing, who should step out of being employees and perhaps go into business themselves and tell their boss to f*ck herself.
2 Star Rating... 1 star to the girl who washed my hair, the other star for the guy behind the desk- you guys need to get the hell out of that place, you're too good.
Pros: friendly staff
Cons: owner needs to throw in the towel
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