Vets are OK, but administratively, this place is FUBAR! My dog was late for nearly every vaccination and booster shot, because in spite of being part of their "plan", I was never notified when shots were due. Even the vet admitted the outrageous inadequacy and reduced my charges on one visit. I complained every time about expired vaccines and they're never informing me when to bring my dog in. Expired vaccines meant having to repeat otherwise unnecessary tests, which added to the expense. After two years of this kind of "service", I quit going there and cancelled my payments for the plan. Banfield's response was to deny any responsibility and send my bill to a parasitic collection agency called IC System, introducing me to my first ever negative hit on my credit rating. Thanks Banfield, you money-grubbing whores.
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