Banfield Pet Hospital

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3500 Ross Clark Cir 800 (at Lambert / 1st)
Dothan, AL 36303

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(334) 219-2681
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Banfield Pet Hospital - Dothan, AL
Banfield Pet Hospital - Dothan, AL
Banfield Pet Hospital - Dothan, AL
Banfield Pet Hospital - Dothan, AL
Banfield Pet Hospital - Dothan, AL
Banfield Pet Hospital - Dothan, AL
Banfield Pet Hospital - Dothan, AL
Banfield Pet Hospital - Dothan, AL
Banfield Pet Hospital - Dothan, AL
Banfield Pet Hospital - Dothan, AL
Banfield Pet Hospital - Dothan, AL
Banfield Pet Hospital - Dothan, AL
Reviews
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( 2 )
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Best

Through all the years I have had pets and I have used all the vets around Dothan I have never been so reassured than with Doctor Sonmore. When interviewing for a new doctor for my...

Worst

The vet and vet staff are good. However, the front desk personnel are horrible. Very rude, condescending and often keep you waiting without explanation. Hard to believe that Dr...

Read this before you decide to take your pet to these veterinarians 1/4/2011

I am writing this review to improve the chances that this will not happen to another family who trusts a veterinarian. Over time I thought the sting of this experience would lessen. My only regret is that I did not do more to make an impact for future pet owners.\r I enrolled in the wellness program at Banfield in Dothan, AL when I got my puppy. The staff was very nice and Dr Sonmor very kind to my adorable puppy. She received routine care with vaccinations. Everything went well for about a year. I received a notice that it was time for her annual check-up so I took her in. Her blood work was perfect and she was deemed in perfect health by Dr. Sonmor. A few days later, I received a notice she needed her vaccinations. It was 10 days after the check-up. She received 3 scheduled vaccines that day. 3 days later, she appeared to be very ill....wasn't eating, vomiting. She became listless and her tongue and ears were almost colorless. \r I took her in to see a befuddled Dr. Sonmor more
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Good Vet---Horrible Front Desk Personnel 8/6/2009

The vet and vet staff are good. However, the front desk personnel are horrible. Very rude, condescending and often keep you waiting without explanation. Hard to believe that Dr. Sonmor doesn't require them to provide better customer service. Banfield has a poor reputation in Dothan due to the front desk staff. It would also help if Dr. Sonmor was more readily available to talk with. You often end up talking with the front desk personnel (who relay messages) and end up getting second-hand (filtered) information. Just a lot of room for improvement. After using Banfield for the past year, I am fed up. There are better options for veternary services in Dothan. more
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If you only knew... 1/10/2009

I feel incredibly for the people who go to Joni Sonmor for veterinary care and actually THINK they are receiving above par care! Yes I won't lie....I am a former employee. If clients only knew WHAT kind of unethical and non-sterile surgery techniques she uses on animals. Not just the poor SaveAPet animals, but the Wellness Plan clients as well. Between reused scalpel blades, reused suture remants, and even going as far as GLUING the entire intradermal tissues together without the use of suture for a spay or neuter. Or, how about tying the spermatic cord that contains the vas deferens and other blood vessels on themselves!! This way she doesn't have to use suture!! That is like taking a garden hose that has the water on and trying to tie it in a knot! So what happens then?? This can lead to post op hemorrhaging. Out of the many animals coming back I remember one in particular that the owners thought he had another testicle all of a sudden! Sonmor played it off and quickly rec more
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Wonderful 8/24/2007

Through all the years I have had pets and I have used all the vets around Dothan I have never been so reassured than with Doctor Sonmore. When interviewing for a new doctor for my German Shepard, I did this when I was fostering for Save-A-Pet, she took the time to talk with me in great detail about her services and even though the puppies I had taken there were in foster care she was concerned for them beyond any vet I had ever seen. I was so impressed with her , not only because she does work with non-profit agencies and animals who would not have a chance otherwise, she truly cares about her patients. I believe we finally have our own solution to a caring physician for our 4 legged friends and family.Thanks so much for caring! more
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Definitely one of f the best in Dothan 7/23/2007

I have to say that I didn't know what the general opinion was of Banfield before I went there or I wouldn't have gone. I'm glad I didn't hear it because I am completely satisfied with the service Banfield provides for my pets. I have two cats and one dog and they are all in perfect condition and I can afford it thanks to their wellness plans. \r The veterinarian and the assistants are all very friendly and they know all my pets by name. They do not look at me funny when I come in imagining symptoms, but they give my pets a thorough checkup and send me home with a sound mind. \r I have to assert again that I recommend Banfield Animal Hospital. They're friendly, they give advice freely, and they get the job done right. Also, their wellness plans are awesome if you have a new pet who needs all of its vaccinations, and needs to be neutered/spayed. more
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Caring Vet 3/18/2006

When our 7 year old Boxer started having trouble breathing, we took him to Banfield inside PetSmart. The vet there was wonderfully caring, even though this was the beginning of the end for our beloved dog. She prescribed meds to make what time he had left as comfortable as possible, and even gave us some meds right away to tide us over until the pharmacy opened the following morning. I would highly recommend this vet for caring service. PROS: Caring Service CONS: A little expensive more
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Free New Pet Exam - Knowledgeable Veterinarians, Compassionate Care

Owner Message

  • A great local veterinarian loves your pet (almost) as much as you do, and provides the best preventive pet healthcare – from nose to tail veterinary medical exams to vaccinations, microchipping, dental care and surgery.You'll find the vet your pet deserves at your neighborhood Banfield Pet Hospital®. We're committed to partnering with you to ensure your pet's long-term health and happiness, and your peace of mind with: • 800+ hospitals with convenient evening and weekend hours • Optimum Wellness Plans® for affordable and comprehensive year-round care• Online access to your pet's medical records with membership• And so much more!Banfield is here to take the best possible care of your furry family members. We hope to meet you and your pet soon!HistorySince 1955, Banfield veterinarians have been providing the highest standard of preventive pet healthcare, medical treatment, dental care and veterinary surgery.Dr. Warren J. Wegert's single veterinary practice in Portland has grown into more than 800 hospitals, most of which are conveniently located inside PetSmart® stores nationwide. Each hospital delivers on Dr. Wegert's vision to provide accessible, best-in-class pet care, such as, investing in the most up-to-date equipment; establishing industry-leading anesthesia protocols and innovating Optimum Wellness Plans. But make no mistake—our national size has never diluted our local sensibility. Our first priority will never change: to be your partner, and give you every resource we have to ensure your pets stay a happy and healthy part of your family, for as long as possible. Optimum Wellness Plans®Every family member deserves quality preventive care. That's why we created Optimum Wellness Plans, our one-of-a-kind, comprehensive pet health care made to keep your pets their healthiest—with more than 1.5 million pets currently enrolled. Take a look at what an Optimum Wellness Plan can do for your pet. • Unlimited FREE office visits• Routinely recommended vaccines• Comprehensive physical exams• Early screening for serious illnesses• Discounts on other Banfield products & services• Predictable, reasonable monthly payments• Convenient drop-offs, evening and weekend hours• Online access to your pet's health recordsIs an Optimum Wellness Plan Pet insurance? No, they are different. With pet insurance, you pay for coverage you may never use. But with an Optimum Wellness Plan, your veterinarian provides all the recommended preventive pet care you've paid for—helping your pet, and giving you a great value.. Our veterinarians and technicians are skilled at treating a variety of pet health concerns. From the time your dog,cat or other pet joins your family,you can count on your local Banfield veterinarian to work in partnership with you to provide the best pet healthcare available,from preventive care to surgery and more:• Emergency Care• Parasite Control• Vaccinations• Early Morning Drop-Off Service• Cardiology• Radiology• Dentistry• Dermatology• Geriatric/Senior Patient Care• Internal Medicine,• Microchip Implantation ID• Nutrition• Spay/Neuter Services• Veterinary Surgery • Wellness ExamsOther Services:• Shelter Adoption Benefits

Additional information
  • Hours: M-F 9:00am - 6:00pm, Sa 8:00am - 5:00pm
  • Payments: Master Card, Discover, Visa, American Express
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