B&B Muffler And Automotive Service Center

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4.4

48 reviews

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id: 27837292

3000 S Lamar Blvd (at <p>We are just south of Manchaca Road and Barton Skyway, Next door to Phoenicia Bakery, Across the street Half- Priced Books and the relocated Kirby Lane Cafe.</p>)

Austin, TX 78704

(512) 774-5530

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Business Links: Citysearch Profile

Main categories:

Mufflers & Exhaust Systems Engine Mfrs

Related categories:

Transportation Equipment Manufacturers

Automotive Access & Equip Mfrs

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B&B Muffler And Automotive Service Center - Austin, TX

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Reviews

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( 5 )

Best	Really nice service and great people I was referred by Firestone Tires to come to B&B Muffler to fix my dented muffler. The staff was super nice and I didn't wait long to fix it (waited 45 minutes). Overall, I would ...
Worst	I cannot recommend I am sorry but I cannot recommend this business. Make sure you get a clear understanding of what they will be doing to your car and do not for one second think they understand wh...

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Good Business with Solid Quotes 1/4/2009

by Caleb H at Insider Pages Provided by Insider Pages

B&B desire to please their customers. If you are intentional communicating what you want you will receive precisely that. After two interactions with B&B I trust their work. B&B was recommended to me by a gentlemen at a local auto parts store who said they were honest. more

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Motor Mount and Transmission Check 1/1/2009

by Steven B at Insider Pages Provided by Insider Pages

I am amazed at how honest these people have been to me! I brought my 2001 Mitsubishi Eclipse GT in because it was making some clicking/bumping noises on the right front side. Also, I was having trouble getting the car into second from first. \r \r I was told the noise was due to a broken motor mount. They could find nothing wrong with the transmission or clutch. I would have beleved (and was prepared) that my transmission or CV joints were bad. I kept giving them the opportunity to take advanage of me, by insisting something had to be wrong due to the shifting issue. But, they were honest and full of integrity the whole time I was their customer.\r \r They even offered people loaner cars or rides to and from their shop.\r \r B&B, you all deserve a standing ovation and a huge pat on the back!! Good, honest people are rare these days, especially in the auto repair business. I am a customer for life.\r \r Thank you\r Steve Brown more

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The Car Repair Place I've Been Looking For... 12/15/2008

by alwaysaustin at Citysearch Provided by Citysearch

Despite the fact that I've lived in the neighborhood for a long time I'd never previously visitied B&B for any auto repairs. Over the last couple of years I'd heard that the shop was under new management, and I began to see many exterior improvents when I drove by -- fresh paint, new signs, etc. So when my truck needed it's 60K mile service I decided to give it a shot. I'm really glad that I did. Here's what went great: 1) the shop is clean and the employees are professional and courteous; 2) they gave me a loaner car to drive; 3) they found some issues that I wasn't aware of and gave me numerous options for repairs; 4) the truck's been perfect since the work was done. On top of all that I'm confident that I received a really fair price for the work and top-end parts (brakes, shocks, 60K service, etc.). This is the kind of auto repair shop you always hope to find... Pros: professional, trustworthy, quality parts and warranty more

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Great Service! 12/5/2008

by nchowdhry at Citysearch Provided by Citysearch

I recently had my car alignment corrected at B&B Muffler and Automotive. They were receommended to me from Discount Tire. B&B is one of the only car shops in town that have to right tools to work on the alignment on a BMW. They provided me with great customer service and the work was done for the price quoted to me over the phone. There were no hidden costs. I will use B&B for any future car repair/maintenance that is needed on my car. more

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Great service and friendly staff 11/24/2008

by tpogue at Citysearch Provided by Citysearch

I recently went to get my oil changed at B&B. The staff was very friendly. I just moved to austin and I'm usually very hesitant before going to just any mechanic. I checked out the reviews and decided to give it a shot. When i arrived there a friendly mechanic greeted me and asked what he could do for me. I told him what I needed done and in no time at all my name was being called and my car was ready. Right as I was leaving another mecahnic came up to me and suggested I get my air filter changed, He told me the benefits of having a clean air filter and he did it for me in the parking lot in about 2 minutes. I'm glad to say I've found a good shop for me to take my truck to get worked on in Austin from now on. Pros: size of the garage more

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great auto service! 10/29/2008

by katherinepearl at Citysearch Provided by Citysearch

It's always hard to find a trustworthy car-fixing place, and I'm so happy I found B&B! They are friendly, give clear explanations, have accurate estimates and quick turn around times. They will also drive you where you need to go or pick you up if you have to leave your car there. I also like that they are AAA which means if you are traveling and there is some problem with a recent repair, another AAA will fix the repair for free. I highly recommend B&B! more

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Outstanding Service! 10/25/2008

by j2card at Citysearch Provided by Citysearch

I own a 1989 Holiday Rambler Motorhome that had some emission problems. I had taken it to another large auto shop for 3 years trying to get it to pass emissions. I spent quite a bit of $ but the shop could never get it to pass. I had to go through the trouble of getting a low mileage waiver, but needed to find someone to fix my problem. I was told it needed catalytic converters so I decided to take it to B&B Muffler for the install of the converters. They researched my vehicle and found it did not require the converters which would have cost me big bucks (honest shop, they could have installed them). They found some air lines missing, made some adjustments to the carb, and a few other things and thank goodness the thing PASSED! They also fixed some other items and kept me informed about cost which did not change when I picked up my vehicle, not true, I had a front light out which was going to be replaced. Turns out the connection was loose, that cost came off the bill. I am elated with their service and professionalism! Pros: Large Bay for motorhome, Outstanding Service, Honest Shop, Professionalism Cons: Only one - Had trouble getting motorhome in and out of parking lot because of small incline from street more

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Get you inspection done! 10/23/2008

by jen3388 at Citysearch Provided by Citysearch

I had my Maxima's state inspection done at B&B muffler and austomotive service center. This is my first time here. They took the work order right away and in about half an hour the inspection was done. I remember I had to wait in line for inspections at other places. They are friendly and explains details nicely. I will try with them on other issues on my car. They also offer 15% discount for both you and your referral if you refer a new customer. more

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automotive services 9/24/2008

by PariciaLouise at Citysearch Provided by Citysearch

Recently I had my car repaired at B&B Muffler and Automotive Service Center on South Lamar and was very pleased with the quality of the work and an explanation that I could understand. I have also found that the management to be very honest. A mistake in billing was caught and corrected by the owner, a mistake which I didn't catch and in all probability would not have caught. I highly recommend B&B Muffler and Automotive Service Center to anyone in need of car repair or maintenance. more

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Owner Involvement 9/17/2008

by goodmove4u at Citysearch Provided by Citysearch

Mike, the owner, will work with any issues resulting from work they have done. His main goal is to please his customers. He recently has taken over as the new owner and wants to strive to be a leading shop in the Austin area. I have taken four of my automobiles over the years and there have been challenges on some of the work, but Mike has come through. I recommend you speak to Mike before walking away to another shop if you have issues. more

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Best Auto Repair 9/13/2008

by kbauman454 at Citysearch Provided by Citysearch

My car was a definite problem child before I went to B&B. I was spending hundreds of dollars with other shops, and the problems weren't fixed. The mechanics at B&B accurately diagnosed the problems, explained what was happening, fixed my car & my LIFE!!! Thank you Thank you . Definitely the best place to take your cars. Very friendly and I was treated with the utmost respect. The problems with my car were explained to me in a way the I could understand and made sense, including the price quote which was accurate and fair. I will definitely be back for all my auto repair needs. Thanks B&B. more

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Great customer service, reasonable prices & knowledgable mechanics 9/7/2008

by goofy5960 at Citysearch Provided by Citysearch

I highly recommend B&B Auto! They are very customer service oriented, knowledgable, thorough and will only repair what is necessary. They are conscientious and they truly care about their customers from their service writers to their mechanics to the owner of the shop; a total team effort! In fact, Mike, the owner, seems to be always at the shop and always available to answer questions. Their follow up is very helpful too as they send emails informing me of when the next service is due and for what; this is helpful for me as I travel a fair amount for my job and am very busy. Pros: Thumbs UP! more

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B&B... Find another place 4/23/2008

by FordDriver at Citysearch Provided by Citysearch

I took my Explorer in for service when the check engine light came on (P0171, P0174). I assumed that because of all of the vehicles in the parking lot, B&B must be popular. Now it looks as though the cars keep coming back because they weren't repaired the first time. Anyways, they said they replaced the intake manifold gasket, plugs, wires etc... the plug wires didn't look new, that's another story. $875 later, I drove home, only to have the same codes appear one month later. I took it back, and they decided it was the fuel pump. That would be another $850. A Ford mechanic then told me that based on the performance of the truck, there's no way it could be the fuel pump. Save yourself the trouble, and some money, ask around for references. more

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Unprofessional service, expensive. 9/22/2005

by bobsmith1999 at Citysearch Provided by Citysearch

I have had some unprofessional car service experiences in the past, but this was the worst one. more

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Owner Message

Since 1974, B&B Muffler and Automotive Service Center has been a trusted car repair service center in the Austin area providing top customer service and quality car care for the surrounding area. Our Austin car repair center is a locally owned & operated family business delivering honest, professional automotive repair and auto maintenance services. From muffler repair to engine repair – we do it all. Our team of highly trained, certified and professional technicians are trained to handle all types of repairs. We are also ASE certified and always strive to update our services on a constant basis to provide you with the highest quality of service. B&B Muffler and Automotive Service Center has what it takes to get your car running right. Also, since we are both a certified repair center and exhaust service center, we are a one-stop repair shop to many fleets. Give us a call today.

Editorial

This Austin-based car repair shop works on all makes and models using the latest computer hardware and software to diagnose each vehicle.
9/18/2008 Provided by Citysearch

Additional information

Hours: Mon-Fri 7am-6pm Sat 9am-4pm Sun Closed Appointments Available 24 Hour Emergency Service Available
Neighborhoods: South Lamar

B&B Muffler And Automotive Service Center

3000 S Lamar Blvd (at <p>We are just south of Manchaca Road and Barton Skyway, Next door to Phoenicia Bakery, Across the street Half- Priced Books and the relocated Kirby Lane Cafe.</p>) Austin, TX 78704

Best

Worst

Good Business with Solid Quotes 1/4/2009

Motor Mount and Transmission Check 1/1/2009

The Car Repair Place I've Been Looking For... 12/15/2008

Great Service! 12/5/2008

Great service and friendly staff 11/24/2008

great auto service! 10/29/2008

Outstanding Service! 10/25/2008

Get you inspection done! 10/23/2008

automotive services 9/24/2008

Owner Involvement 9/17/2008

Best Auto Repair 9/13/2008

Great customer service, reasonable prices & knowledgable mechanics 9/7/2008

B&B... Find another place 4/23/2008

Unprofessional service, expensive. 9/22/2005

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3000 S Lamar Blvd (at <p>We are just south of Manchaca Road and Barton Skyway, Next door to Phoenicia Bakery, Across the street Half- Priced Books and the relocated Kirby Lane Cafe.</p>)

Austin, TX 78704