Azana Salon & Spa

Grace is exceptional. She does such a great and careless job. She is a real asset to your company and I would recommend her for anyone. Thanks more

I went to Azana today for a Girl's Day Out- massage, pedi and mani. I picked this place because someone bought me a gift card. The massage was nice, but nothing out of the ordinary. I was pretty disappointed by the pedicure. The technician seemed put out by anything I had to say. She was snobby and made me feel like I didn't belong there. She kept looking through her appointments like she couldn't wait to get on with the day. The manicure technician was late starting with me, even though I was her first appointment of her day according to her schedule that she had out right in front of me. I will be looking for a different spa for future services. more

I just wanted to say I was so impressed again with the prenatal massage I received yesterday from Danielle. I have had many over the years at many different places. Danielle is by far the best!!! She is well educated and takes the time to listen to what you need. My back is feeling so much better. I myself work in a top salon and I will refer her to any of my clients looking for a outstanding massage therapist! Thanks Danielle for exceeding my expectations! more

Azana is the best salon and spa in Milwaukee! more

You deserve to be #1!! I have always had a good experience no matter what service while visiting your salon! more

I would highly recommend this salon to anyone looking for superior service and a very friendly staff! Thanks more

I have been a client of Azana's for many years and I love it! thanks and good luck! more

Grace is exceptional. She does such a great and effortless job. She is a real asset to your company and I would recommend her to anyone. Thanks! more

Today I went to Azana for the first time ever, for my first massage ever also. I was a bit nervous for this since I have read some poor reviews, but I had a giftcard. Despite what I've read about the receptionist staff being rude, the woman that I talked to was very nice and even walked me upstairs, explaining where everything was since it was my first time. I was really impressed with the appearance of the upstairs; very calm and relaxing. The downstairs salon area leaves something to be desired though, and it does get kind of noisy since the nail area is near the front desk and hair area. I had the Girls Day Out package, so first up I had an Azana massage. It was with Debbie and it was fabulous. Not only did she provide a great, relaxing massage where she took the time to customize it for me, but she was also very interesting to talk to. I would recommend her, or visit her again for another massage. I also have to mention that the locker room appeared to be very clean. After my massage, I went downstairs to receive my Azana manicure and pedicure. I had Olivia for my pedicure, and was very pleased with it. She did chat a little with the worker next to her, but it was only short snipets here and there. The woman getting her pedi next to me struck up a convo and all four of us actually ended up chatting the whole time. It does get a little noisy over there because of the desk though. Overall the pedi was great, I was pleased how it turned out and Olivia's attention to detail. Lastly was my mani, which ended up being my least favorite part of the day. I had Jules, who didn't really try to talk to me at all, our conversation just died right away. I felt like she just cared less, and spent far less time on my mani then the pedi took. Also, now that I'm home, I realized that she missed like edges of some nails; honestly I could have done a better job at home. So, overall, my experience was great, it just ended on a slightly bad note. I would highly recommend getting massages from Azana, and also pedicures, but you could probably skip the manicure and use your money for another service or product. Debbie gives a great massage, and Olivia does a good job on nails! more

I really love Azana's serviced offered. Massages, facials, nails and hair. I have done it all and enjoy it there. The only downside is the "professional" front desk staff. They are always polite, but why, oh why, does management allow them to have a cell phone at the front desk? Constant Texting every single time I am in there. I really have no complaints of any service that I have ever gotten and really do love the spa services. The Snacks that they have are a tiny bit strange, but I usually don't eat them anyway. For wax and facial I have seen Elizabeth and Tiffany and love them. I had a massage done by Ashley and it was wonderful. Only Madison will touch my hair. Had various people for my manicure and like every one. more

I had been going to Azana for hair and skin for some time. I recently moved my services over for acrylic nails. I've had acrylics for 7 years solid with a minimal time off during a 10 year period when remodeling a home. I hadn't experienced any trouble in over 7 years. With a spot experience in my past. As soon as I transferred over, I had a mold spot on one finger, then two. I was very concerned. The tech told me she wasn't worried about it and that I needed to glue my nails down underneath as maintenance. I was never asked to do that before. From my nails lifting, I had such sharp edges underneath that I woke up one morning with a large scratch across my forehead; most likely from pushing my hair out my face during the night. I went to another salon to have them all filed down and when the polish was removed I had two additional green nails. I went to Vici Cappeli where I had them completely soaked off, removed, treated with bleach, fungal cream, and a cuticle cleaner. (They were knowledgable, welcoming and provided excellent treatments/service.) My cuticles are all green and I have red sores and blisters under each cuticle line; one with a horizontal line down to my knuckle. These appeared when soaking my hands in bleach, which BURNED. I called to speak with the owner of Azana to report the case and request a full refund for the 4 months of service I received. She first stated that the nail tech documented that I came in with a fugus and that she treated me for each week. I suspect that management mentioned it to her when I requested to speak with the owner and did not show for my appointment and she did a CYA. When I informed her that it was untrue and offered to show her my fingers in person. She said well send me a picture. And continued to tell me that once you ever have mold, you always do. And that the red marks underneath are not possible; as if I didn't know how they occured after watching them appear from bleaching. She spoke with the attitude of a 20 yr old, saying whats the problem, thats not gonna happen, what else. I told her I was shocked not only with how the conversation was going, but how she was speaking me as a customer. And told her that if she didn't speak to me calmly and respectfully that I would seek upper management over her. She states, "Ok, you do that. And hung up on me. SHOCKED! She knew that I had other services and purchased products at the salon. I'm pulling all my business. And I'll never recommend the facility to anyone. Pros: Hair stylist was amazing Cons: Given a fungus. Horrific service. more

I had my appointment on 7-5-10. The Salon was open on a holiday weekend which for me worked out great. Their availablility is outstanding. The stylist that took care of me was Zina. She did an excellent job on my color & cut. She is wonderful to work with. She is very considerate and makes every effort to ensure a client's satisfaction. My husband loved my hair. I am very pleased with all the service I received today. Thanks you, Mary Marek Pros: Great Location, Fabulous Service, Kind & Respectful Staff Cons: None more

Best morning ever!!! I highly recommend it. I will DEFINITELY be going back. This was my first spa experience. It wasn't weird or uncomfortable AT ALL. I was in the upstairs for a facial and body treatment. It was lovely and I feel completely beautiful. Thank you Azana!!! Pros: beautiful atmosphere, great staff, front desk is great Cons: none more

This is tough to review, since you can get a fantastic professional for your service, or you can get a terrible one. I don't think the management reviews their employees... I think they stay in business because the awesome professionals keep their clients coming back specifically to see them. Pros: Danielle- massage therapist Cons: Front Desk more

Today I went to Azana for the first time ever, for my first massage ever also. I was a bit nervous for this since I have read some poor reviews, but I had a giftcard. Despite what I've read about the receptionist staff being rude, the woman that I talked to was very nice and even walked me upstairs, explaining where everything was since it was my first time. I was really impressed with the appearance of the upstairs; very calm and relaxing. The downstairs salon area leaves something to be desired though, and it does get kind of noisy since the nail area is near the front desk and hair area. I had the Girls Day Out package, so first up I had an Azana massage. It was with Debbie and it was fabulous. Not only did she provide a great, relaxing massage where she took the time to customize it for me, but she was also very interesting to talk to. I would recommend her, or visit her again for another massage. I also have to mention that the locker room appeared to be very clean. After my massage, I went downstairs to receive my Azana manicure and pedicure. I had Olivia for my pedicure, and was very pleased with it. She did chat a little with the worker next to her, but it was only short snipets here and there. The woman getting her pedi next to me struck up a convo and all four of us actually ended up chatting the whole time. It does get a little noisy over there because of the desk though. Overall the pedi was great, I was pleased how it turned out and Olivia's attention to detail. Lastly was my mani, which ended up being my least favorite part of the day. I had Jules, who didn't really try to talk to me at all, our conversation just died right away. I felt like she just cared less, and spent far less time on my mani then the pedi took. Also, now that I'm home, I realized that she missed like edges of some nails; honestly I could have done a better job at home. So, overall, my experience was great, it just ended on a slightly bad note. I would highly recommend getting massages from Azana, and also pedicures, but you could probably skip the manicure and use your money for another service or product. Debbie gives a great massage, and Olivia does a good job on nails! more

I recently went to Azana for a deep tissue massage and a facial. Both were great. I had Libbie for the massage and it truly was a deep tissue massage--lots of pressure-which I love. Tiffiny did a great express facial. I have been here before for pedicures and wasn't crazy about them, but would consider going back for another facial or massage. Another downside is that the check in/out area always seems loud and hectic which isn't ideal after a relaxing spa experience. more

Tried them again... should have known better! Had a bad experience last time, but Manager gave me a certificate for a portion of my last amount. I went back with my coworkers only because they had spa finder certificates to use up and we wanted to go together. Felt as if I were at the dentist tonight! Trimmed nails to low, filed my skin under the nail (ouch), sloppy polish job so she went back with wooden stick and scraped under already sore nails. Employee was not very talkative. Others workers not really dressed appropriately, should not have to look at women's cleavage when getting your feet or anything else done. Location and hours are convenient but that's about it. Won't be going back. more

I am a 25 year old facing thinning hair... decided to look into hair extensions. Since Azana is such a well respected salon... I figured I would go there. Extentions were very expensive but it was something that I was hoping would help my thinning hair and visible scalp. I was concerned about them working well with my hair.... seing that it is so thin. The stylist was great and said they would work fine on my hair. She also told me that about every 3 to 4 months I would come in for maintenence and they would fix any grown out extensions. I paid $1200 for hair and knew when I came back in 3 months she would have hair there for me since I bought so much! I am a college student, so this was a HUGE purchase for me! But may be it goes to show how desprite I was to find happiness with my thinning hair. I really trusted them!!! Here I am now 6 Weeks later and my hair is all matted and knotted. I am not fearing that my hair is breaking and I may lose a lot of hair. I saw two other stylists not at Azana and they told me to get the extensions out IMMEDIATLEY! and that I should have never gotten them done on my hair. I called the Salon and asked to speak with the owner... left her a message- not one day but four days in a row and I have yet to hear from her personally. She had the stylist call me as well as a manager. All they want to do for me is remove the extensions at no charge! I would hope they would do this at the very least!!!! I have paid for supply that they have just sitting at the salon and I can now not use because I am afraid it will just make me lose more hair! I am so afraid that when they take these off my hair will be broken and fall out! I have called so many times to get a hold of the owner. I definatley didnt recieve $1200 worth of services, but they dont want to give me any money back! I believe since I made it half way... I should get half back!!!! I am at a loss for words, and after reading other reviews I have seen online, i see that their customer service and calling people back seems to be an issue. I am really considering legal action as well as contacting contact 6! I just cant image how they treat customers who arent satisfied and have only spend $50-100 dollars! I spend $1200!!!!!!!!! and what should have lasted me over 3 months has only lasted me 6 weeks! i am a young girl who was hoping to fix my hair short term to save up for hair surgery to get implanted hair... now i am ending even worse than i started off! i may not have hair after this!!!!!! i dont know what else to do! i call Azana everyday. they have been nothing but rude and the owner has def. ruined their reputation for me! in the beginning i would have def returned... but now... NEVER EVer will I EVER go here again! I am telling everyone i know! Every single person i have told this story to, has been discusted with this salon, and cant believe they will not refund me for a service i have not recieved! I work in customer service and never ever complain... but when i am treated this way... and especially after how much money i spent at their salon... i would hope i would get better treatment than this! they have lost me as a customer and many others that i am close to! dont waste your money here... they obviously dont care about your business as a customer! just imagine how you will be treated if you are unsatisfied! cant imagine that many customers spend $1200 there in a day... makes me absolutley sick!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! I have yet to hear from the owner herself! how she can run a salon... no clue! maybe contact 6 can get a hold of her... more

I went to have a full day at azana on a sat wow what a busy day!! the front desk crew were so nice to me they even walked me upstairs and showed me how to do things in the locker room even told me to enjoy my massage and facial. Then i came down after a realxing time up stairs to only have a just as great time down stairs. the mani's and pedi's are amazing the girls i had were so nice and sweet. I really enjoyed my time there and i would tell anyone to go there they are fabulous!! Pros: the whole staff was great Cons: not a bad thing to say about the place more

Had best mani pedi there @ azana! Olivia did my services she was polite and worked wonders with her hands to help fix my tired feet! I'd go back in a heart beat just got to get my kids to give some more of those wonderful gift cards! more