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Autonation Chrysler Dodge Jeep Ram Tyler

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3120 S Southwest Loop 323 A
Tyler, TX 75701

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(903) 257-3420
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Reviews
( 19 )
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( 1 )

Best

Service rep is great showed me the oil dipstick to prove fresh oil which I like

Worst

We were told that car that was sold to us had daytime running lights, which is very important to us. Just found out that the Auto switch is only for headlights and that we do not ...

Service is great now 3/27/2014

Service rep is great showed me the oil dipstick to prove fresh oil which I like more

Excellent Customer Service 3/18/2014

Had a recent visit to have my regular oil change... however, there were a couple of items that needed to be looked at. Karl took time to listen to my needs (even if it was a whining noise) they pin pointed it and explained it to me! They didn't just say "that is how it is supposed to sound". I appreciate that. I also had a recall on the "stop light" I had it repaired last year before the recall - they replaced it again just to be safe! again... I appreciate the time these individuals took. They did not have to do this. They washed my car and it was AWESOME to get my car back cleaner than it went in! Wonderful job! Very satisfied customer! Thanks to Debbie too in the oil change line, she is always detailed and helpful! Karl I appreciate your time and dedication to customer service! Thanks again! more

From sales to service. 3/12/2014

This dealership has a very helpful and knowledgeable staff. more

Friendliness 3/12/2014

David, as usual, went over and above expectations on my visit. He is a great employee. more

Editorial review from Citysearch 2/28/2014

My service advisor James is the only reason that I use this Hyundai dealership for my service needs. He is very professional and takes care of business. He is a real asset to the dealership's service dept.\r \r ""Posted as a service per authority of the business, review written by customer.""\r more

Great 2/26/2014

Everyone at Allen Samuels is awesome! more

Excellent service! 2/13/2014

Very pleasant with all service people! more

VERY Disappointed 2/11/2014

We were told that car that was sold to us had daytime running lights, which is very important to us. Just found out that the Auto switch is only for headlights and that we do not have the daytime running lights. Manager was suppose to call us back, never has. Called our saleslady and left message to call us, never has. Huffine's in Plano are wonderful people to work with, had bought 2 Hyundai Sonota's from them in 2011. Only problem is they are 2 1/2 hrs from home, and Allen Samuels was local dealership. Believe me, that 2 1/2 hrs drive one way was worth the truthful but not pushy salespeople there. Would definitely recommend Huffine's over Tyler dealership. more


immediate expedience with great friendliness 1/29/2014

I feel geat both to arrive and leaving Allen Samuels Hyundai Service Center more

service personell 1/23/2014

polite, knowledgable, well trained service personell more

Caring, friendly, understanding, professional 1/21/2014

Clean, comfortable place to wait; friendly and attentive employees in the service area; a timely manner of completing their tasks; a personal touch that means a lot. more

People are great. Service and costs, not so much. 1/16/2014

If you want a good car price and great person to purchase from, Gilbert is top- notch. Service people are kind, but maintenance prices are high and recommendations are not 100% trustworthy. more

Friendly and attentive 1/14/2014

David, the service advisor was great. He listened to my needs and took care of them. more

clean facility. Friendly staff 1/14/2014

clean facility. friendly staff more

Editorial review from Citysearch 8/9/2013

THIS WAS THE QUICKEST AND MOST HASSEL FREE I HAVE EVER BOUGHT A NEW CAR. THIS WAS THE 8TH HYUNDAI I HAVE BOUGHT FROM ALLEN SAMUEL. more

Editorial review from Citysearch 7/30/2013

Langston sold us our trucks last year and was a GREAT salesman. We will definantly be back to see him for another truck!! THANK YOU!!! more

Editorial review from Citysearch 7/15/2013

Can't wait to see what you'll have ""done with the place"" once the service/parts-area remodel is complete! more


Editorial review from Citysearch 6/10/2013

Matt is a awesome asset to Allen Samuels! I have purchased many cars from many different dealerships and Matt is by far the best car salesman/manager I have dealt with. I believe I made a good deal on my Dodge truck however even if I didn't Matt was pleasant and very helpful. more
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