Associated Neurological Spec

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900 W 38th St Ste 350
Austin, TX 78705

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(512) 458-2600
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Reviews
( 33 )
( 4 )
( 3 )
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( 5 )

Best

I would like to take the opportunity to respond to the review by a former patient's mother, which was posted by blueeyes594 on 3/14/2012. As an employee of Dr. Cain's for over fiv...

Worst

Dr. Cain was a great neurologist and got my son on the right track once he was diagnosed. BUT for a test that was scheduled months in advance, the appt was never made and when I g...

pretentious, condescending doctor with little regard for his patient. 7/29/2007

On first visit, Dr. Cain seemed pretty darn good. He was nice, seemed sincere and took time to get to know me. Soon after I found problems; he had suggested that based on the test results that brought me to him, I may have one of many degenerative muscle problems. Yet after dropping this bomb, he became extremely difficult to get in touch with and when I could get him on the phone his answers were short, simple and he did not listen to my concerns. On my final visit, when I came to get some possibly life-changing test results, he walked in the room and said 'I don't know why you're here, we don't have the results.' I told him his assistant had phoned me the day before saying otherwise. While looking through his file he said 'well I left early yesterday to go see a baseball game, so I wouldn't know.' He found the results, though. At the end of the whole affair (two months worth of worrying and several tests including a surgery) he asked me a simple question 'had I worked out the day before my original test'--the one that lead to my first visit to him. I had answered in the affirmative on my first visit and did so again. He said the original result was probably due to nothing more than the stress of the workout and I was just fine. $3000 and two months worth of worry too late. Another (smaller) issue was his pretension. He did not seem to realize that many comments he made about my profession were extremely rude and condescending. Another review has already addressed the rude nursing staff.

I have just returned from my primary care physician who tells me MOST OF HIS PATIENTS REPORT BAD EXPERIENCES WITH DR. CAIN Pros: they got the job done (finally), and referred me to good doctors Cons: Cain's pretention, lack of contact, disregard for a patient's worries, DID NOT listen to patient more

Doctors Robert Cain and George Petroff are wonderful 7/3/2007

I have the opportunity to see both Dr. George Petroff and Dr. Robert Cain and am very impressed with both physicians. Besides offering top notch medical care, they are both very conscientious and kind. I look forward to my future visits and would highly recommend either physician to family and friends in need of a neurologist. Furthermore, their office staff is extremely polite and helpful. more

Good neurologist 5/15/2007

I really liked Dr. Cain. I appreciated him taking the time with me and going over my MRIs and explaing everything to me. I got more info about my disease and I liked that I could ask him as many questions as I wanted and that he gave me good advice. He seemed to care and i didnt feel like he was rushing, like doctors normally do. I liked the girls who worked the front desk,. They were really friendly. I did not talk to any of the nurses yet so I cant say anything about that. more

Good Doctor, Not Good Nurses 12/4/2006

Dr. Cain is an honest and forthright doctor. I appreciate his knowledge about my disease and I have liked going to see him. However, his nursing staff changed this summer and since then, I have had less than ""bedside manner"". They don't always capture the correct info and don't let the patient get a word in edgewise. This has occurred multiple times and I think it is less than acceptable. I was also told by Dr. Cain that there had been other complaints about the shortness of a nurse. Pros: Dr. Cain provides the info for you to make the best decisions Cons: The front office staff has been nice. The nurses need more customer service trng. more

Great doctor 8/2/2006

went to two other neurologists in town until i came to Dr. Cain who figured out what i had in one visit. highly recommended. more

Most Personal Doctor I Have Ever Met! 6/12/2006

Most doctors dont have time to really listen to you and to tell you THE TRUTH, Dr. Cain is one of the nicest, most genuine doctors I have ever met. Highly Recommended. more
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Additional information
  • Hours: Mon. - Fri. 9am - 5pm;Sat. - Sun. CLOSED
  • Payments: Master Card, Visa
  • Neighborhoods: Central Austin, West University
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